Snmp Agent And Subagents; Snmp Management Information Base (Mib); Sysappl-Mib - Cisco Unified Contact Center Express Servicing And Troubleshooting Manual

Customer response solutions release 5.0(1)
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SNMP Agent and Subagents

SNMP Agent and Subagents
The Microsoft Windows SNMP service (referred to as the SNMP Service) provides a framework for
SNMP and provides the SNMP agent that interfaces with SNMP subagents.
SNMP Service starts automatically when the system starts. You can restart or stop the SNMP Service if
a problem occurs or if it did not start automatically.
For more information, see
For information on configuring SNMP Service, see

SNMP Management Information Base (MIB)

A Management Information Base (MIB) designates a collection of information that is organized
hierarchically. You access MIBs with SNMP. MIBs are made up of managed objects, which are identified
by object identifiers. Managed objects are made up of one or more object instances, which are essentially
variables. MIBs provide status monitoring, provisioning and notification.
The Cisco CRS system supports these MIBs:
SNMP Community Names authenticate access to MIB objects and serve as passwords for SNMP
information. A system can exchange SNMP information only with systems in the same community. For
more information on setting up communities, see
For additional information about MIBs, refer to this URL:
http://www.cisco.com/public/sw-center/netmgmt/cmtk/mibs.shtml

SYSAPPL-MIB

The SYSAPPL-MIB provides system information about installed packages, including product name,
product version, URL of the Cisco CRS Administration page, run-time status, application start time, and
currently running processes.
Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)
2-2
Management stations—Computers on which the NMS is installed and from which system
administrators can retrieve and evaluate information from managed devices.
Starting, Stopping, and Confirming the SNMP Service, page
SYSAPPL-MIB—Provides system information, such as installed applications, application
components, product version, processes that are running, and process start time. For more
information, see
SYSAPPL-MIB, page
CISCO-VOICE-APPS-MIB—Contains information about supported SNMP traps. For more
information, see
CISCO-VOICE-APPS-MIB, page
CISCO-CDP-MIB—Provides information about device identifications, CDP (Cisco Discovery
Protocol) running status, CDP transmitting frequency, and the time for the receiving device to hold
CDP messages (time to live). For more information, see
page
5-1.
Standard third-party MIBs, including:
Standard Microsoft MIBs, such as MIB II
Compaq Insight Agent MIBS for Compaq MCS 78xx platforms
IBM UM MIB for IBM 3xx MCS platforms
Chapter 2
Simple Network Management Protocol Support
SNMP Traps, page
2-2.
2-6.
Cisco Discovery Protocol Support,
Setting the SNMP Trap Receiver, page
2-9.
2-6.
2-7.

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