C H A P T E R 5 Cisco Discovery Protocol Support; Using The Cdp Driver; Accessing Cdp Driver Control; Installing The Cdp Protocol Driver - Cisco Unified Contact Center Express Servicing And Troubleshooting Manual

Customer response solutions release 5.0(1)
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Using the CDP Driver

Using the CDP Driver
Starting a system on which Cisco CRS is installed enables the CDP driver. You can use CDP to allow
CiscoWorks to discover and manage your Cisco CRS systems.
CiscoWorks uses the CDP cache MIB of the direct neighboring device to discover the Cisco CRS server.
You can use CiscoWorks to query other Cisco CRS-supported MIBs for provisions or statistics.

Accessing CDP Driver Control

You can control the CDP driver using the CISCO-CDP-MIB.
Alter the CDP setting only in special cases. For example, you might restart the CDP driver from the
Warning
Control Panel at run time to pick up the latest IP configuration changes without resetting the system.

Installing the CDP Protocol Driver

The Cisco CRS installation process installs the CDP protocol driver. After completion of a successful
Cisco CRS installation, the CDP protocol driver resides in the list of device drivers under the Windows
Control Panel.

Starting the CDP Protocol Driver

To start the CDP protocol driver, follow these steps:
Choose Start > Settings > Control Panel.
Step 1
Double-click System.
Step 2
Click the Hardwaretab.
Step 3
Click Device Manager.
Step 4
The Device Manager window appears.
Choose View > Devices by connection.
Step 5
Choose View > Show hidden devices.
Step 6
Step 7
Double-click CDP Protocol Driver.
Step 8
Click the Driver tab.
Step 9
Click Start to enable the driver (Default = Start).
Click OK.
Step 10
Note
Cisco Customer Response Solutions Servicing and Troubleshooting Guide, Release 5.0(1)
5-2
Choosing Startup Type=Demand keeps Start setting after a restart
Chapter 5
Cisco Discovery Protocol Support

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