Other Call Transferring Options; Hot Transfer - Comdial DXP, DXP Plus, FX Attendant Manual

Advanced Call Handling
• If an unscreened transfer call is not answered and
recalls to your telephone, you can take one of the
following steps:
1. PRESS HOLD to place the call on hold at your telephone.
2. SELECT ANS to return to the call.
3. SELECT SEND to retry the transfer.
Note: For a description of more system features that transfer
calls, see Other Call Transferring Options section on page 56.

4.7 Other Call Transferring Options

4.7.1 HOT TRANSFER

A hot transfer is a type of screened transfer. This feature is useful for
transferring calls to people who need to work in a handsfree mode.
Once you announce the call and the system completes the transfer, the
person receiving the transfer can simply begin speaking toward his or
her speakerphone to answer the call.
• To make a hot transfer to another telephone in the
system,
1. ANSWER call.
2. PRESS TRNS/CNF (the system automatically places the call on
hold).
3. DIAL extension number of telephone to receive the transfer OR
PRESS DSS/BLF button for that extension.
4. ANNOUNCE call.
5. PRESS TRNS/CNF.
6. PRESS SPEAKER to disconnect (if in speakerphone mode) OR
HANG UP. The person receiving the transfer then has the call.
56 Comdial August, 03