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Comdial FX Series General Description Manual

Cti server
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R
ISO 9001 Certified
Digital Communications System
General Description for the
Passive Backplane-based
System Computer
Printed in U.S.A.
GCA40–216.01
10/98

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Summary of Contents for Comdial FX Series

  • Page 1 ISO 9001 Certified Digital Communications System General Description for the Passive Backplane-based System Computer Printed in U.S.A. GCA40–216.01 10/98...
  • Page 2 ® Comdial strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated.

  • Page 3: Table Of Contents

    GCA40–216 Contents Introducing The FX Series CTI Server..........1–1 Using This Publication......................1–1 Understanding The FX Series CTI Server ................. 1–1 Introducing The CTI Applications ..................1–2 Reviewing The Hardware..............2–1 Understanding The FX Series CTI Server ................. 2–1 Locating The Computer Components .................2–2 Understanding The Software Key..................
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  • Page 5: Introducing The Fx Series Cti Server

    FX Series system computer. Understanding The FX Series CTI Server The FX Series system consists of two parts—the computer portion and the telephony portion (you will find the telephony portion documented in a separate publication and not discussed here). In the computer portion of the FX Series system, the equipment cabinet provides: •...

  • Page 6: Introducing The Cti Applications

    FX Series system’s CTI capability include those listed below. The FX Series CTI platform includes these applications as an integral part of the system. To activate an application, an installing agent merely purchases the application from Comdial and then receives a user number that enables the software key to unlock the feature.

  • Page 7: Reviewing The Hardware

    Reviewing The Hardware Understanding The FX System CTI Server The FX Series system cabinet houses two distinct system parts—the computer portion and the telephony portion. Separate documentation is available to support the telephony portion; therefore, this publication does not discuss the telephony portion of the FX Series system.

  • Page 8: Locating The Computer Components

    GCA40–216 General Description Locating The Computer Components The following illustrations detail the FX Series system computer components. Color Video Monitor FX Series System Common Equipment Cabinet Computer Keyboard Mouse Locating The External Components PCI Slots - Video Board - Network Board...

  • Page 9: Understanding The Software Key

    GCA40–216 Understanding The Software Key The software key that Comdial ships with the FX Series system serves several functions. Not only does it control the availability of the application software, it also controls the availability of the telephone system operating software at initial setup.

  • Page 10: Cabinet Mounting Considerations

    Comdial designers have created an equipment cabinet for the FX Series system that matches the cabinets of modern office equipment. Therefore it is not necessary for installers to locate the FX Series cabinet in a special equipment room. Available mounting options include an equipment shelf that installers can attach to a wall and set the cabinet upon, or optional casters that installers can attach to the bottom of the cabinet.

  • Page 11: Connecting The Fx Series Cti Components

    Connecting the computer components consists of making the proper cable connections. The following illustrations show those various cable connections. Connecting The External Components To operate the FX Series system computer, connect a keyboard, a video monitor, and a computer mouse. Keyboard Cable Video Monitor...

  • Page 12: Connecting The Internal Components

    GCA40–216 General Description Connecting The Internal Components To ensure proper operation of the FX Series system computer and all of its CTI applications, installers must place the application-specific circuit boards in specific motherboard slot locations. Power Supply Connection CI Connections...

  • Page 13: Connecting The Application Cables

    GCA40–216 Connecting The Application Cables The computer/telephony interface (CTI) applications that provide the FX Series system with much of its effectiveness require cable connections between the computer portion and the telephony portion of the system. The illustration shown below detail those cable connections.

  • Page 14: Connecting The Computer Power Supply

    To provide protection against surges and spikes that may appear on the AC line to the computer portion of the FX Series system, install a plug-in power line surge protector between the AC power cord of the installed equipment and the AC outlet. Often, you can use one multi-outlet surge protector for both the telephony and computer portions of the FX Series system.
  • Page 15 General Description GCA40–216 AC Power Cable For FX Series System Computer Connecting The AC Power Cord Black Wires Passive Backplane Power Supply Plugs Connecting Power Supply to the Backplane Connecting The FX Series CTI Server Components 3–5...
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  • Page 17: Knowing The Fx Series Cti Specifications

    Computer specifications, in general, continually change and improve as technology advances; therefore, the specifications detailed below are those that are current for the FX Series system computer at the time of original publication of this manual. These published specifications are subject to change without notice.
  • Page 18 Memory Addressing: 32-bit (4GB) over PCI bus supports BOOT ROM function Certification: FCC Class B CE Marking: complies with EMI EN50081-1, EN55022 EMS EN50082-1, IEC 801-2 (ESD), IEC 801-3 (RS), IEC 801-4 (EFT) 4–2 Knowing The FX Series CTI Server Specifications...

  • Page 19: Interrupt/Application Matrix

    9600 not used not used not used not used 9600 DIGI None not assigned 9600 External modem (when DIGI None 9600 used) DIGI None wideopen.office 9600 Visual Man-Machine DIGI None 9600 Interface Knowing The FX Series CTI Server Specifications 4–3...

  • Page 20: Summary Of System Settings

    General Description Summary Of System Settings Settings shown in the following specification list are as they exist on the FX Series when Comdial ships the equipment from the factory. Comdial’s technical staff has done extensive testing of the FX Series system and has found that the highlighted settings insure proper system operation under all conditions;...
  • Page 21 Primary IDE controller (dual FIFO) FFA0h-FFA7h Intel 82371SB PCI Bus Master IDE Controller FFA0h-FFA7h Intel 82371SB PCI Bus Master IDE Controller FA8h-FFAFh Secondary IDE Controller (dual FIFO) FFA8h-FFAFh Digi ClassicBoard 4 FFE0h-FFE7h Knowing The FX Series CTI Server Specifications 4–5...
  • Page 22 ‘System Board Extension for PnP BIOS 000E0000h-000FFFFFh Motherboard Resources 00100000h-00FFFFFFh S3 Trio64V+ F8000000h-FBFFFFFFh PCI Ethernet DECchip 21041 Based Adapter FFAEFF80h-FFAEFFFFh Motherboard Resources FFFE0000h-FFFFFFFFh DMA Channel Usage Summary Usage Channel Standard Floppy Disk Controller Direct memory access controller 4–6 Knowing The FX Series CTI Server Specifications...
  • Page 23 Publication Index AC Power Connection Interrupt/Application Matrix Internal Component Connection Introducing The CTI Applications Cabinet Mounting Considerations Introducing The FX Series CTI Server Cable Connections Communications Port Configurations Component Connections Knowing The FX Series CTI Specifications Component Locations Connecting The Application Cables...
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  • Page 25 Comdial’s sole obligation shall then be to refund (or cause to be refunded) an equitable portion of the price Comdial was paid for the Product. This warranty does not apply if, in the sole judgment of Comdial, the Product, or any part(s) or...
  • Page 26 Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA40–216.03 10/98...

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