Answering Intercom Calls - Comdial DXP, DXP Plus, FX Attendant Manual

Answering Calls

2.2 Answering Intercom Calls

An intercom call is one that is made from one system telephone to
another. Your station receives intercom calls in one of two ways
depending upon system programming. With a tone-first setting, the
telephone rings in a distinctive pattern and the user of the receiving
station must take action to answer.
• When you hear intercom ringing (two short bursts),
1. PRESS INTERCOM or SELECT
ANS.
2. SPEAK toward telephone OR LIFT
handset if privacy is desired.
3. SELECT DND if you do not wish to
answer the call at this time.
• When you hear an intercom
tone followed by a caller's voice,
—SPEAK toward the telephone to answer OR LIFT handset if
privacy is desired.
Note: For more information on setting DND at your station, see
section titled Do Not Disturb Condition on page 28.
In a voice-first setting, a short tone is followed by the caller's voice
heard on the speaker. As with an incoming outside call, the LCD
screen displays caller ID information and your other options for
answering the call.
When your system installer makes the option available to system
users, you can block all voice announce intercom calls to your station
if you wish. See the section titled Voice Announce Blocking on page
29.
16 Comdial
J Doe Ext 321
DND
Intercom Call from J Doe
ANS
August, 03