Comdial and FXT Owner's Manual
  1. Manuals
  2. Brands
  3. Comdial Manuals
  4. Telephone
  5. and FXT
  6. Owner's manual

Comdial and FXT Owner's Manual

Digital communication systems large screen display speakerphone station
Hide thumbs Also See for and FXT:
Table of Contents

Advertisement

Quick Links

See also: User Manual
DXP, DXP Plus, FXS, and FXT
Digital Communication Systems
Large Screen Display Speakerphone
Station User's Guide
This publication supports the Impact
SCS Large Screen LCD Speakerphone
GCA70–349.04 08/00
printed in U.S.A.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the and FXT and is the answer not in the manual?

Questions and answers

Related Manuals for Comdial and FXT

Summary of Contents for Comdial and FXT

  • Page 1 DXP, DXP Plus, FXS, and FXT Digital Communication Systems Large Screen Display Speakerphone Station User’s Guide This publication supports the Impact SCS Large Screen LCD Speakerphone GCA70–349.04 08/00 printed in U.S.A.
  • Page 2 This User’s Guide is for the following system: DXP, DXP Plus, FXS and FXT Digital Communication Systems This user’s guide applies to the following telephone models: Impact SCS 8412F-** Rev. A and later. • Impact SCS 8412S-** Rev. A and later.

  • Page 3: About This Book

    , tips on speakerphone use for the new user described in Appendix D, and all feature sets available for the DXP, DXP Plus, FXS and FXT systems. Appendix A...
  • Page 4 The system also provides capabilities for either a local stand-alone system or a system-to-system network. System-to-system networking connects several DXP, DXP Plus, FXS and FXT systems together in an arrangement that allows unified communications through the system. For a complete list of features and their properties see Appendix E, Feature Networking Support.

  • Page 5: Table Of Contents

    GCA70-349 Contents Getting Started ....1 Setting Up Your Speakerphone... 1 Positioning Your Speakerphone ..2 Using Your Speakerphone .
  • Page 6 Contents Making Calls ....29 Making Outside Calls ....29 Making Intercom Calls .
  • Page 7 GCA70-349 Other Advanced Features ... 67 Background Music ....67 Line Groups ....68 Do Not Disturb Condition.
  • Page 8 Contents GCA70-349 Notes Large Screen Display Speakerphone Station User’s Guide...

  • Page 9: Getting Started

    GCA70-349 Getting Started Welcome Congratulations and thank you for using a Comdial telephone! Your digital speakerphone is supported by a communication system with hundreds of built-in, standard features. This manual serves as a helpful guide for using these various functions. The sections in this introductory chapter help you initially set up your speakerphone and become familiar with the controls and indicators.

  • Page 10: Positioning Your Speakerphone

    Getting Started Positioning Your Speakerphone You should adjust the position of the speakerphone on your desk or table to suit your individual needs and maximize the performance of the sound activated features. When using your speakerphone, the microphone and loudspeaker are farther from you than when you use a handset.

  • Page 11: Using Your Speakerphone

    GCA70-349 Using Your Speakerphone • To manually place a call using your speakerphone, 1. PRESS INTERCOM or line button. 2. DIAL the number. 3. When party answers, SPEAK toward the telephone. • To automatically dial a number using your speakerphone, 1.

  • Page 12: Setting Display Contrast

    GCA70-349 Setting Display Contrast You can darken or lighten the contrast of the display for best viewing. • To adjust the display contrast, 1. SELECT OPTIONS . 2. SELECT Programming . 3. SELECT Contrast Level . 4. SELECT the Contrast Level interactive button (to the right of the LCD, on the same row as the words “Contract Level”) once for each change of darkness you desire.

  • Page 13: Setting Volume Levels

    Getting Started Setting Volume Levels The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, and the handset. There are four ringer loudness levels (plus an off position). •...

  • Page 14: Answering And Making Calls

    GCA70-349 Answering and Making Calls Your speakerphone is now properly configured to answer and make calls to both stations within your system (intercom calls) and outside lines. Remember that when dialing an outside number, you must first select a line to connect your system to the local exchange.

  • Page 15: Understanding The Basic Functions

    Getting Started Understanding the Basic Functions Your speakerphone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Alphanumeric Display (Liquid Crystal Display—LCD) Displays time, day, date, and active call information. •...
  • Page 16 GCA70-349 Interactive Buttons 1-5 Handset Telephone Speaker DSS/BLF Buttons Dialpad Volume Up Volume Down Connectors On Bottom Of Telephone Optional IMIST Module Line Cord-Bottom Impact SCS 8412S and 8412F - LCD Speakerphone MESSAGE SHIFT SHIFT TRNS/CONF SPEAKER MUTE Impact HOLD Microphone Opening *NOTE: These are default button locations.

  • Page 17: Your Speakerphone's Buttons

    Getting Started Your Speakerphone’s Buttons Hold Button (HOLD) Places a line or intercom call on hold. • Stores pauses in number sequences during programming. • If available, scrolls through LCD response messages. • If multiple held calls feature is available, scans or scrolls through calls •...

  • Page 18: Speaker Button (Speaker)

    GCA70-349 Speaker Button (SPEAKER) Turns your speaker on or off. • Disconnects a call when you are on a hands free call. • Ends or cancels programming. • Tap Button (TAP) Recalls dial tone or generates a hookflash. • Retrieves held calls or last call placed on hold. •...

  • Page 19: Your Speakerphone's Display Lights

    Getting Started Your Speakerphone’s Display Lights The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) lights (next to a Direct Station Select/Busy Lamp Field or DSS/BLF programmable button): Steady red = station is in use. •...
  • Page 20 The HOLD Button: Winking green = a line is on hold at your station (DXP, DXP Plus, FXS • and FXT only). The MESSAGE-WAITING Button : Winking red = message awaits pick up. • The SPEAKER Button: On steady (with the telephone on hook and busy) = speakerphone mode •...

  • Page 21: Understanding The Large Screen Display

    Getting Started Understanding The Large Screen Display Your speakerphone has a large screen display consisting of six lines of 24 possible character positions per line. This provides you with much more system information than can be presented on two-line displays. This large display allows you many programming options as well as quick and easy selection of the many features available on your speakerphone.
  • Page 22 Getting Started GCA70-258 Notes LCD Speakerphone Station User’s Guide...

  • Page 23: Answering Calls

    GCA70-349 Answering Calls Answering Outside Calls When an outside call rings at your station, the LCD screen displays the system line number of the incoming call (e.g., L123 ) and any caller ID information that your ringing line is programmed to receive. In addition to simply lifting the handset, your other options for answering the call are displayed above the interactive buttons.
  • Page 24 Answering Calls • After you have answered an outside call at your station, your LCD will display HOLD, TRANSFER, CONFERENCE, GROUP LISTEN, and RECORD 1. SELECT Hold to place the call on hold at your station, or 2. SELECT Transfer to initiate a transfer to another station, then dial the station number, announce the call or hang up to complete the transfer, or...

  • Page 25: Answering Intercom Calls

    GCA70-349 Answering Intercom Calls An intercom call is one that is made from one system telephone to another. Your station receives intercom calls in one of two ways depending upon system programming. In a voice-first setting, a short tone is followed by the caller’s voice heard on the speaker.

  • Page 26: Night-Transferred Calls - Line Access From Any Station

    Answering Calls Night-Transferred Calls - Line Access From Any Station The system attendant can transfer incoming calls to a particular station or stations for off-hour ringing. • If your telephone rings, 1. PRESS line button with flashing light. 2. LIFT handset to talk. •...

  • Page 27: Holding Calls

    GCA70-349 Holding Calls You can place a call on hold and retrieve it later. With a regular hold, you can pick up the held call at your telephone or another user can pick the call up at a telephone sharing the held call line appearance. •...
  • Page 28 Answering Calls • If a held line is recalling, choose one of the following: 1. SELECT Hold to place the call on hold at your station and restart hold timer. 2. LIFT handset, PRESS line button (with flashing orange light) OR SELECT Answer to retrieve the call.
  • Page 29 GCA70-349 Often, you will have more than one call on hold at your station. You know you can retrieve the last call placed on hold simply by pressing TAP; however, if you do not have line appearance for a line on which another call is holding, the system provides a way for you to access that call before servicing the last call you placed on hold.

  • Page 30: Directed Call Pickup

    Answering Calls Call Pickup The Impact system offers three distinct methods to answer incoming calls that are ringing at other stations. Group Call Pickup The installer often arranges several telephones together in a user group. If your telephone is so arranged, you can answer calls that are ringing at other stations within your particular group.

  • Page 31: Pickup For Monitored Stations

    GCA70-349 Pickup For Monitored Stations Your telephone may have the personal intercom number of another telephone appearing at a programmable button location. You can use the light associated with this button to monitor the status of that telephone, and you can press the button to make a call to that telephone if you wish.
  • Page 32 Answering Calls • To call an idle monitored station or to answer one that is ringing, 1. NOTE the BLF light condition. 2. PRESS assigned DSS/BLF button. 3. SPEAK toward telephone, OR LIFT handset if privacy is desired. NOTE: If you place this call on hold or if you transfer it to another tele- phone, the BLF light flashes a hold signal.

  • Page 33: Receiving Subdued Off-Hook Voice Announcements (Sohva)

    GCA70-349 Receiving Subdued Off-Hook Voice Announcements (SOHVA) Handling an Incoming SOHVA This feature allows an intercom caller to break into your call by making an announcement through your handset receiver. The distant party that you are currently talking to cannot hear the announcement made by the SOHVA caller. •...

  • Page 34: Voice Announce Blocking

    Answering Calls Voice Announce Blocking If your system installer makes this feature available, you can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks Subdued Off-Hook Voice Announcements (SOHVA) and will refuse any attempted SOHVAs. •...

  • Page 35: Caller Id (Automatic Number Identification)

    GCA70-349 Caller ID (Automatic Number Identification) When installed by system programming, the Caller ID feature allows you to view incoming call numbers before you answer them. Incoming call numbers flash in the left half of the LCD. If the name of the calling party is available it will display in the second half on the right side of the LCD.
  • Page 36 Answering Calls GCA70-258 Notes LCD Speakerphone Station User’s Guide...

  • Page 37: Making Calls

    GCA70-349 Making Calls Making Outside Calls You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your LCD speakerphone, the system automatically selects a line for use when you lift the handset or press the speaker button.

  • Page 38: Making Intercom Calls

    Making Calls Making Intercom Calls There are two methods for making an intercom call. One causes the called telephone to ring (tone-first). The other causes your voice to sound out at the called telephone (voice-first). Your installer can set the system to deliver either tone-first or voice-first calling.

  • Page 39: Automatic Dialing

    GCA70-349 Automatic Dialing This feature provides one- or two-button speed dialing using programmable buttons at which you have previously stored numbers. Two levels of number storage are available at each storage location, and you can use one or both levels as needed.

  • Page 40: Redialing

    Making Calls Redialing For instruction on using your system’s Automatic Redial feature, see page 70 in the Other Advanced Features chapter. Redial - Last-Dialed Number • To redial the last-dialed number, 1. PRESS SPEAKER OR HANG UP handset to disconnect current ringing or busy tone.

  • Page 41: Camping On - Busy Station, Automatic Callback

    GCA70-349 Camping On - Busy Station, Automatic Callback If you call another station and receive a busy signal or a Do Not Disturb tone, you can press a button that will cause the system to ring your telephone when the station is available.

  • Page 42: Advanced Camping On Options

    Making Calls Advanced Camping On Options Camping On - Idle Station, Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when any activity is initiated at that station.
  • Page 43 GCA70-349 • To answer a call-waiting tone if you receive one while on a call, 1. HEAR short tone burst in receiver. 2. PLACE current call on hold, OR complete call AND HANG UP (waiting call will ring at your telephone). 3.

  • Page 44: Sending Subdued Off-Hook Voice Announcements (Sohva)

    Making Calls Sending Subdued Off-Hook Voice Announcements (SOHVA) You can make a private voice announcement to another station that is off-hook and busy on a call if the installer has arranged the system to provide this feature. • Make a SOHVA announcement using the SOHVA button as follows: 1.

  • Page 45: Advanced Call Handling

    GCA70-349 Advanced Call Handling Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. • To queue for a line group, 1. PRESS INTERCOM. 2.

  • Page 46: Conferencing

    Advanced Call Handling Conferencing When your telephone is joined together with several other telephones on the same call, the effect is called conferencing. You can make conference calls that involve up to five parties, including you as the originating party, in any combination of outside lines and intercom parties.
  • Page 47 GCA70-349 If you are involved in a conference call with two outside lines, you can drop out of this established conference call and leave the outside lines in the conference with each other. This is known as an unsupervised conference call. •...

  • Page 48: Call Forwarding

    Advanced Call Handling Call Forwarding Forwarding a Call You can forward the calls that normally ring at your telephone to another telephone. To remind you that your calls are being forwarded, your telephone will sound a short ring burst each time the system forwards a call. You can forward calls that ring at your telephone but receive no answer;...

  • Page 49: To Cancel Call Forwarding

    GCA70-349 • To cancel call forwarding, 1. SELECT CLEAR to disable call forwarding. Caller Station Large Screen Display Speakerphone Station User’s Guide PERS Forward All Calls That Ring At Your Your NoANS Call Forwarding Options Advanced Call Handling FWD RNA to J Doe CLEAR Call Forwarding Active Forward Only Your...

  • Page 50: Diverting All Incoming Calls To Another Station

    Advanced Call Handling Diverting All Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. •...

  • Page 51: Call Forward Outside System (Cfos)

    GCA70-349 Call Forward Outside System (CFOS) If enabled by your installer, the Call Forward Outside System (CFOS)* feature allows you to forward incoming or transferred line calls to telephone numbers outside the system • To activate CFOS with your LCD speakerphone, 1.
  • Page 52 Advanced Call Handling • To deactivate CFOS, choose one of the following: 1. SELECT CLEAR . • To join an active CFOS call from the CFOS-enabled station, 1. Note flashing HOLD light indicating active CFOS call, and press TAP. Join CFOS-forwarded party and CFOS destination in a conference call.

  • Page 53: Call Parking

    GCA70-349 Call Parking Parking a Call You can place an intercom or outside call on hold in the system so that it can be answered from any station, even though it may not have a line appearance for the call. You accomplish this by placing the call in one of many park orbits, where the call remains until it is answered.
  • Page 54 Advanced Call Handling • To place a park recall on hold at your station, 1. SELECT Hold .. After the call remains on hold for a period of time, it rings back to your telephone as a hold recall. • To re-park a park recall and restart the park timer, 1.

  • Page 55: Call Transferring

    GCA70-349 Call Transferring Screened Call Transfers You can answer a call at your LCD speakerphone and transfer it to another telephone. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you have made a screened transfer.

  • Page 56: Unscreened Call Transfers

    Advanced Call Handling • If the intercom party does not answer their telephone when ringing, take one of the following steps: 1. SELECT RECONNECT to reconnect the call to your station. 2. SELECT MESSAGE to leave a message-waiting indication at the station.

  • Page 57: Other Call Transferring Options

    GCA70-349 Other Call Transferring Options Hot Transfer A hot transfer is a type of screened transfer. This feature is useful for transferring calls to people who need to work in a hands free mode. Once you announce the call and the system completes the transfer, the person receiving the transfer can simply begin speaking toward his or her speakerphone to answer the call.
  • Page 58 Advanced Call Handling What are the sender’s Transfer Option actions after answering original call? 1. Press TRNS/CONF 2. Dial extension Screened Transfer 3. Announce call 4. Disconnect 1. Press TRNS/CONF Unscreened 2. Dial extension Transfer 3. Disconnect 1. Press TRNS/CONF 2.

  • Page 59: Nonverbal Messaging

    GCA70-349 Nonverbal Messaging LCD Message Delivery You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. • To turn on a message from your telephone, 1. SELECT OPTIONS . 2. SELECT Programming. 3.
  • Page 60 Nonverbal Messaging SELECT out to lunch to display “ out to lunch” on the • LCD display. SELECT Take a message to display “Take a message” • on the LCD display. SELECT I will be back to display “I will be back” on •...
  • Page 61 GCA70-349 Dial Code Large Screen Display Speakerphone Station User’s Guide LCD MESSAGE LIST (Write the attendant supplied messages here) Message Back at (default message 1) Call (default message 2) Ask them to hold (default message 3) Take a message (default message 4) I will call back (default message 5) Nonverbal Messaging...

  • Page 62: Message Waiting Light And Messaging

    Nonverbal Messaging Message Waiting Light and Messaging If the system installer designates your LCD speakerphone to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. • To turn on the message-waiting light (and a broken dial tone, if installer programmed) at another station that is idle or busy, 1.

  • Page 63: Response Message Delivery

    GCA70-349 • To receive a message at an alerted station, 1. OBSERVE flashing message waiting light and the LCD message indicating who called for you. 2. SELECT CALL to dial the messaging station automatically. 3. SELECT CLEAR to clear the message from your station.
  • Page 64 Nonverbal Messaging GCA70-349 Notes Large Screen Display Speakerphone Station User’s Guide...

  • Page 65: Programming

    GCA70-349 Programming DSS Numbers Storing another station extension number at a DSS/BLF programmable location allows you to monitor that station, dial with the press of one button, or pick up or hold calls at that station quickly and conveniently. To store an intercom number as a DSS number, •...

  • Page 66: Speed Dial Numbers

    Programming Speed Dial Numbers Speed dialing is a feature that lets you store and dial frequently called numbers using one or two buttons. You can store numbers for speed dialing at any programmable button that is not now assigned as a line button or other feature by the system administrator or installer or at the keypad numbers.
  • Page 67 GCA70-349 6. SELECT EDIT. 7. Make your speed dial route selection choice from the list on the LCD by pressing the appro- priate button. PRESS line button to select outside line, • DIAL • used. DIAL • group. PRESS INTERCOM button or dial •...

  • Page 68: Feature Access Codes

    Programming Feature Access Codes In addition to the system features which may be programmed using the interactive buttons, several other features may be programmed by using their access codes. The feature codes are programmed like speed dial numbers and can occupy the same programmable buttons on your telephone. Access codes are listed in Appendix A, Feature Access Codes found on page 87.
  • Page 69 GCA70-349 Speed Dial Numbers, Features or DSS/BLF Locations Large Screen Display Speakerphone Station User’s Guide (Programmable Buttons) Personal Speed Dial Numbers (Keypad Buttons) Programming...

  • Page 70: Lcd Feature Buttons

    Programming LCD Feature Buttons You can create feature access buttons to make operation easier. To do this, use the interactive buttons to select the feature you want to store, and then store it on a programmable button (see the instructions on page 60). •...
  • Page 71 GCA70-349 • Do Not Disturb telephone. • Executive Override or a Do Not Disturb condition at another telephone. • Group Listen over the telephone speaker while you use the handset or headset; the distant party can hear only the conversation transmitted through the handset or headset microphone.
  • Page 72 Programming Programming of the feature access buttons may require several selections involving many LCD screens. If an abbreviation used is not familiar to you, consult Appendix B, Display Abbreviations on page 93. • To create a feature access button, 1. SELECT OPTIONS . 2.

  • Page 73: Reminder Alert

    GCA70-349 Reminder Alert You can set up to two reminder alerts to sound at your LCD so that you will remember important regular events or occasional events. • To set a reminder alert at your telephone, 1. SELECT OPTIONS . 2.

  • Page 74: Response Message Button

    Programming Response Message Button You may program a RESPONSE MESSAGE button, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD speakerphone, or to send an LCD message to another LCD speakerphone that you call and receive a busy signal or no answer.

  • Page 75: Other Advanced Features

    GCA70-349 Other Advanced Features Background Music If the telephone system supplies background music, you can turn it on at your LCD speakerphone while on-hook and idle. The system automatically turns background music off during calls and voice announcements. • To turn the music on, 1.

  • Page 76: Line Groups

    Other Advanced Features Line Groups Some systems have telephone lines arranged into line groups which may be accessed for outside calling instead of selecting an individual line button. • If your system has line groups, access them as follows: 1. PRESS INTERCOM. 2.

  • Page 77: Do Not Disturb Condition

    GCA70-349 Do Not Disturb Condition This feature keeps calls from ringing at your LCD speakerphone and makes your station appear to be busy to intercom calls. As a reminder, a station that is set in Do Not Disturb mode will display this information on the LCD. •...

  • Page 78: Automatic Redial

    Other Advanced Features Automatic Redial If your station has the multiple automatic redial feature enabled, you can place up to ten numbers in your telephone’s redial queue. NOTE: The AUTOMATIC REDIAL button described in the following steps must be programmed by your system installer or attendant. Individual users DO NOT have access to programming of this feature.
  • Page 79 GCA70-349 • To scroll through numbers in your redial queue if your telephone is currently idle, 1. SELECT Auto Redial OR the programmed AUTOMATIC REDIAL button. The display shows the last number dialed. 2. Choose one of the following: SELECT REMOVE to remove the number from the redial •...

  • Page 80: Tracker Paging System

    Other Advanced Features Tracker Paging System When installed with your system, the Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, the system parks the call in orbit for retrieval by the paged party.

  • Page 81: Retrieve Call

    GCA70-349 4. HEAR confirmation beep (Tracker page accepted) OR HEAR busy tone (Tracker page not accepted). 5. PRESS SPEAKER to end. • To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), 1.

  • Page 82: Auxiliary Jack

    Other Advanced Features Auxiliary Jack Your Impact SCS LCD speakerphone may be equipped with an auxiliary jack that provides an interface for a headset, a tape recorder, an external ringer or an external pager. If your LCD speakerphone is so equipped, you must program one of it’s programmable buttons to serve as an enable/disable button for each auxiliary device you plan to connect.
  • Page 83 GCA70-349 • Program the enable/disable buttons (at any blank programmable button location) as follows: 1. SELECT 2. SELECT Programming 3. SELECT 4. SELECT 5. PRESS blank programmable button location to serve as enable/disable button for the feature you’ve selected. 6. SELECT appears.

  • Page 84: Account Codes

    Other Advanced Features Account Codes If the installer has arranged your system for account code entry, your display may prompt you to enter an account code after answering a call. • To enter account code on an incoming call, 1. IF available, PRESS programmed ACCOUNT CODE button (the call in progress is not interrupted).

  • Page 85: Dial By Name

    GCA70-349 Dial By Name The Dial By Name feature provides an index of names for you to search through. When you select a name in the index, the system will automatically dial that person’s extension number. • To use Dial By Name, 1.

  • Page 86: Volume Control

    Other Advanced Features Volume Control Setting Current Volume Level The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, background music, and the group listening mode. •...

  • Page 87: Muting Your Speakerphone

    GCA70-349 • There are eight headset loudness levels that you can set for the current call as follows: 1. While on a call and in headset mode, PRESS the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire.

  • Page 88: Programmed Button Display

    Other Advanced Features Programmed Button Display Button Functions Display (Button Query) You can cause the display to identify the function of each button on your telephone. • To button query your telephone, 1. SELECT OPTIONS . 2. SELECT Programming . 3.

  • Page 89: Automatic Set Relocation

    GCA70-349 Automatic Set Relocation If your installer has equipped your system with automatic set relocation, when you move your telephone to a new location, the system gives you a choice (through a display prompt) as to whether you want to keep your previous programming or use the programming in the new location.

  • Page 90: Paging

    Other Advanced Features Paging Your system provides an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers or through an external paging unit. • To send a paging announcement, 1.

  • Page 91: Viewing The Call Log

    GCA70-349 Viewing The Call Log The Call Log feature allows you to view the last 10 outgoing calls made from your station. If you have caller ID, the LCD will also display incoming calls. Incoming calls are designated with an I next to the number and outgoing calls are designated with an O.

  • Page 92: Imist Module

    Other Advanced Features IMIST Module Impact SCS 8412F-** and 8412S-** speakerphones equipped with the optional IMIST module can support an IST device (modem, FAX machine, industry-standard telephone, etc.) in addition to the LCD speakerphone. Depending on system programming, the IST device may be used to make outgoing calls and receive incoming calls.

  • Page 93: Dss/Blf Console Operation

    GCA70-349 DSS/BLF Console Operation The IB64X, IB48X, and IB24X DSS/BLF consoles have additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. The buttons can be programmed for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using the instructions provided previously in this guide.

  • Page 94: Accessing The Dss/Blf Console Button Levels

    Other Advanced Features Accessing The DSS/BLF Console Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console.

  • Page 95: Feature Access Codes

    GCA70-349 Feature Access Codes This chart provides you with a quick reference guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. On page 60 the Feature Access Code section describes a method to program these codes on your telephone at unused programmable buttons.
  • Page 96 Feature Access Codes Feature Call Forward, Ring-No Answer, All Calls Call Forward, Ring-No Answer, Personal Calls Call Forward, All Calls Call Park, Orbit 910-990 Call Park, Pickup Call Pickup, Directed Call Pickup, Group Clear Major Alarm Ring DISA Access Do Not Disturb Do Not Disturb Override DSS/BLF Programming Enable Code...
  • Page 97 GCA70-349 Feature Executive Override Hold, Manual Hold, Exclusive Hold, Directed Hold, Directed Pickup LCD Messaging Line Group 1 Line Groups 2-11 Line Groups 12-16 Line Pick Up From Any Station, Zones 1-4 Line Pick Up From Any Station, All Zones Meet-Me Answer Page Message Waiting Message Wait Retrieval...
  • Page 98 Feature Access Codes Feature Operator Access Paging, All Call Paging, Zones 2-8 Paging, Meet-Me Park Orbit Retrieve Park Orbit Send Personal Ringing Tones Redial Last Dialed Number Remote Station Disable Response Message Service Observing Speed Dial, Station Enable Code INTERCOM + INTERCOM + INTERCOM + INTERCOM +...
  • Page 99 GCA70-349 Feature Speed Dial, System Speed Dial, Programming Station Lock Volume Save Voice-Announce Block NOTE: The dialing codes provided in this quick reference guide are default values. Your system installer has the ability to renumber these codes. The following table details several unique dialing codes that are only applicable to single line proprietary and industry-standard telephones.
  • Page 100 Feature Access Codes GCA70-349 Notes Large Screen Display Speakerphone Station User’s Guide...

  • Page 101: Display Abbreviations

    GCA70-349 Display Abbreviations This chart identifies the interactive button abbreviations that appear in your display. Abbreviation Feature Account Codes ACCT Set Reminder ALERT All Calls Forward Answer Auxiliary Pager APAGE Auxiliary ARECD Recorder ARING* Auxiliary Ringer Automatic Redial ARDL Erase ERASE Call CALL...
  • Page 102 Display Abbreviations Abbreviation Feature Camp On CAMP Call Forward CFWD I Will Call Back CALLBK Clear Features CLEAR Clear Conference CONF Dark (contrast) DARK Display DISP Do Not Disturb Direct Station DSS/BLF Select Exit Selection EXIT System Speed Dial By Name Feature FEAT Definition...
  • Page 103 GCA70-349 Abbreviation Feature Group Listen GPLSN Headset HDSET Ask Caller To HAVE HOLD Hold Internal Dial by Name Light (contrast) LIGHT Message Background Music MUSIC Next Display NEXT NoANS Answer/Forward Options OPTIONS Override OVER Paging Zone PAGE Park Orbit PARK Large Screen Display Speakerphone Station User’s Guide Definition When chosen as a feature, stores a button that enables...
  • Page 104 Display Abbreviations Abbreviation Feature Pick Up PCKUP Personal PERS Privacy PRIV Button Query QUERY Reconnect RECON Ring Tone RING Save Number SAVE Speed Dial SDIAL Send Transfer SEND Set Feature Secure Off-Hook Voice SOHVA Announcement Music Source Take A Message TAKE MSG Definition When chosen as a feature, stores a button that allows...
  • Page 105 GCA70-349 Abbreviation Feature Voice Announce Block *Available only on Impact SCS 8412FJ and 8412SJ models only. Large Screen Display Speakerphone Station User’s Guide Definition Inhibits your station from receiving a SOHVA. Also, blocks voice calls sent over the speaker. When chosen as a feature, stores a button that provides the function.
  • Page 106 Display Abbreviations GCA70-258 Notes LCD Speakerphone Station User’s Guide...

  • Page 107: Glossary

    GCA70-349 Glossary Account Code A group of numbers, up to 16 digits in length, entered by station users during incoming or outgoing calls; the system uses account codes to identify the calls by category, or special grouping, for call accounting purposes. All-Call Paging Paging through the intercoms of all stations in the system.
  • Page 108 Glossary Block Programming To eliminate the need to program each station individually, programmers can assign features or functions to groups of stations. Button Query Feature which allows users to display the functions of programmable buttons on LCD telephones. Call Forward Designating another telephone to receive intercom calls normally directed to the user’s telephone.
  • Page 109 The tones made by your telephone when you dial. DXP, DXP Plus, FXS and FXT Common Code Based Systems; DXP, DXP Plus, FXS and FXT Comdial Communication Systems so named because the programmed function codes of these systems are interchangeable.
  • Page 110 Glossary E&M Tie Lines In telephony, a separate pair of leads to your station which are used by system operators for signaling and supervisory purposes. Exclusive Hold Only the telephone placing the call on hold can retrieve it. Executive Override Breaking into a conversation at a busy called telephone.
  • Page 111 GCA70-349 Last Number Redialing Automatically dialing the last number dialed. Liquid crystal display; the alphanumeric display of several Comdial Digital Telephone models. Line Groups Programmers assemble and program outside lines into distinct line groups which users must dial a certain code to access. Line Queuing When several telephones share a line and that line is busy, a user can dial a code and hang up to wait for the line to become idle.
  • Page 112 Glossary Paging This feature allows station users to dial-up customer provided loudspeaker paging equipment and page over externally placed loudspeakers and determines what paging zones, if any, a station can page over. Prime Line A line designated to a particular telephone and automatically selected when the handset is lifted.
  • Page 113 GCA70-349 Screened Call Transfer Allows users to first announce and then transfer both line and intercom calls from one station or group to another. Service Observing Class of service programming option allows users to enter an in-progress call in an unannounced muted mode to monitor the call. Speed Dialing Autodialing using the keypad buttons.
  • Page 114 Glossary Tracker Pager The Tracker optional pager system allows you to send and receive messages to Tracker pagers assigned to station extension numbers. TRNS/CONF A fixed feature button that allows you to transfer outside calls and set up confer- ence calls. Unscreened Call Transfer Allows users to transfer line or intercom calls from one station or group to another without first announcing them.

  • Page 115: Speakerphone Characteristics

    GCA70-349 Speakerphone Characteristics When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is too close to a loudspeaker).
  • Page 116 Speakerphone Characteristics NOTE: Pressing any button (mute, hold, etc.) on the speakerphone while in full-duplex mode causes the system to perform the “speech training” test again. For example, if you press MUTE while in full-duplex mode, when you release the call from mute, the system will perform the entire “speech training”...

  • Page 117: Half-Duplex Speakerphone Guidelines

    GCA70-349 Half-Duplex Speakerphone Guidelines NOTE: The speakerphone user guidelines in this section do not apply to the Impact SCS 8412F-** when it is operating in full-duplex mode. However, when the 8412F-** is in half-duplex mode or in “speech training” mode, the following guidelines are applicable.
  • Page 118 Speakerphone Characteristics GCA70-349 Notes Large Screen Display Speakerphone Station User’s Guide...

  • Page 119: Feature Networking Support

    The table below shows all the features available on Set 15A. It identifies whether each feature is for a local stand-alone system or a system-to-system network. System-to-system networking connects several DXP, DXP Plus, FXS and FXT systems together in an arrangement that allows unified communications through the system.
  • Page 120 Feature Networking Support Type Feature Name Originating/ Terminating/Both Attendant Both Programing Authorization Originating Code Auto Hold Terminating Auto Pause Terminating Auto Redial Originating Aux Line Aux Ring Block Program Button, Both Programable Call Costing Originating Call Divert Terminating Call Forward Default Terminating Forward...
  • Page 121 GCA70-349 Type Feature Name Originating/ Terminating/Both Call Waiting Terminating Tone Camp On Terminating CFOS Both Clock Set Conference Both Day Night Class of Both Service Delay Hot Line Terminating Dist Ring Terminating Dial by Name Originating Directed Both Station Hold Disable Station Disconnect Both...
  • Page 122 Feature Networking Support Type Feature Name Originating/ Terminating/Both Executive Both Override Extended DTMF Feature Numbering Group Listen Terminating Hands Free Both Hold Terminating Hunt Group (can access Hunt group across Network Terminating but members must be local to each other) Hunt List Terminating Idle Line...
  • Page 123 GCA70-349 Type Feature Name Originating/ Terminating/Both Line Queue Both Lock Both Location Codes Both Mark Both Message Both Deposit Message Terminating Waiting Music, Both Background Music, On Both Hold Mute Both Operator/Netw Both Operator/Node Both Page Both Park Orbit Terminating Personal Ring Terminating Tone...
  • Page 124 Feature Networking Support Type Feature Name Originating/ Terminating/Both Response Both Message Ring Terminating Monitoring Serial Transfer Terminating Service Originating Observe Shift for Speed Both Dials Silent for Both Ringing SLPS—Broker Both s Mode SLPS—Dial Originating Saved Number SLPS—Pick Terminating Up Last Line SLPS—Save Originating Number...
  • Page 125 GCA70-349 Type Feature Name Originating/ Terminating/Both Station Monitoring Both (DSS/BLF) Station Names Both Station State Originating Query Subdue Terminating Ringing System Both Manager Prog System Both Parameters TAFAS (line answer from Both any station) Toll Restriction Both Tracker Both Transfer to Both Voice Mail Trunk to Trunk...
  • Page 126 Feature Networking Support GCA70-349 Notes Large Screen Display Speakerphone Station User’s Guide...
  • Page 127 GCA70-349 Index Account Codes entering for incoming calls, 75 entering for outgoing calls, 76 forced verification of, 76 programming a button, 62 All-Call Paging, 82 Answering Calls intercom calls, 17 night transferred calls, 17 outside calls, 15 Automatic Dialing, 31 See Also Speed Dialing Automatic Number Identification See Caller ID...
  • Page 128 Index Dial By Name, 77 Dialing See Calling Direct Station Select (DSS) Button associated lights, 11 calling stations using, 23 displaying function (button query), 80 functions, 9 programming a location, 57 Directed Station Hold, 20 Display understanding abbreviations, 93 , 94 , 95 , 96 , 97 , 98 Do Not Disturb enabling/disabling operation, 69...
  • Page 129 GCA70-349 Intercom Button functions, 9 meaning of associated light, 12 Last Number Redial, 32 LCD Abbreviations, 93 , 94 , 95 , 96 , 97 , 98 LCD Messages sending, 51 Lights, Display, 11 Line Access From Any Station, 18 Line Groups codes, 68 Making Calls...
  • Page 130 Index Saved Number Redial programming a button, 63 using with Caller ID, 27 Shift Button functions, 9 storing speed dial numbers using, 58 Speaker Button function, 10 Speakerphone button functions, 7 , 9 General diagram, 8 setting the volume, 78 Speed Dialing dialing automatically with, 31 general description of, 58...
  • Page 131 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
  • Page 132 GCA70–349.04 08/00 Printed in U.S.A.

This manual is also suitable for:

Impact fxsScs 8412f seriesScs 8412s seriesScs 8412fj seriesScs 8412sj seriesDxp ... Show all

Table of Contents