Comdial DXP, DXP Plus, FX Attendant Manual page 68

Advanced Call Handling
• To do a quick unscreened transfer,
1. ANSWER call.
2. DIAL intercom number for transfer location.
3. HANG UP, SELECT RELEASE, OR PRESS SPEAKER button.
Type
Transfer
Screened
Transfer
Unscreened
Transfer
Hot Transfer
Quick Transfer
(with intro)
Quick Transfer
(without intro)
58
Transfer
Actions
1. Press TRNS/CNF
2. Dial Extension
3. Announce Call
4. Disconnect
1. Press TRNS/CNF
2. Dial Extension
3. Disconnect
1. Press TRNS/CNF
2. Dial Extension
3. Announce Call
4. Press TRNS/CNF
5. Disconnect
1. Dial Extension
2. Announce call
3. Disconnect
1. Dial Extension
2. Disconnect
3. Select RELEASE
Comdial
Signal
Method
Normal intercom
ringing (2 short
bursts).
Normal intercom
ringing (2 short
bursts).
Transfer introduc-
tion followed
directly by the
incoming call.
Normal intercom
ringing (2 short
bursts).
Normal intercom
ringing (2 short
bursts).
When to Use
Normal transfers
that require
introduction.
Expected trans-
fers that need no
introduction.
Personnel who
must receive
speakerphone
calls in a hands-
free mode.
Normal transfers
from attendants
and operators
who handle a
large number of
incoming calls.
Expected trans-
fers from atten-
dants and
operators who
handle a large
number of
incoming calls.
August, 03