User Manuals: 3Com NBX 100 900-0093-01 System

Manuals and User Guides for 3Com NBX 100 900-0093-01 System. We have 1 3Com NBX 100 900-0093-01 System manual available for free PDF download: Administrator's Manual

3Com NBX 100 900-0093-01 Administrator's Manual

3Com NBX 100 900-0093-01 Administrator's Manual (496 pages)

Brand: 3Com | Category: Telephone System | Size: 6 MB

Table of Contents

Table of Contents
3
About this Guide

16
- Conventions
  16
- International Terminology
  16
- Documentation
  16
  - Your Comments
    16
1 Introduction

19
- Network-Based Telephony
  19
- Overview of the System Software
  20
  - Auto Attendant
    20
  - Auto Discovery and Auto Relocation
    20
  - Virtual Tie Lines
    20
  - Integrated Voice Mail and Messaging Features
    20
  - Redialing from Call Logs
    21
  - Call Recording
    21
- NBX Netset Administration Utility
  22
- NBX Netset Features
  23
2 Dial Plan

27
3 Device Configuration

139
- Adding, Removing, and Modifying Telephones
  140
  - Adding a New Telephone
    140
  - Modifying a Telephone
    150
  - Checking a Telephone's Status
    151
  - Removing a Telephone
    153
  - Rebooting a Telephone
    154
- Creating and Managing Bridged Extensions
  154
- Creating and Managing Telephone Groups
  162
  - Creating a New Telephone Group
    163
  - Modifying a Telephone Group
    164
  - Removing a Telephone Group
    165
  - Viewing Telephone Group Membership
    166
- Recording and Monitoring Telephone Calls
  167
  - Recording Calls between Telephones with Different Recording Settings
    167
  - Music on Hold
    168
  - Non-NBX Telephones
    168
  - Remote Telephones
    168
- Creating and Managing Button Mappings
  169
- Changing Device IP Settings
  181
- Configuring Call Park
  182
- Configuring the NBX 1105 Attendant Console
  186
  - Adding an Attendant Console
    187
  - Modifying an Attendant Console
    189
  - Viewing Attendant Console Status
    190
  - Removing an Attendant Console
    192
  - Configuring Attendant Console Buttons
    192
  - Attendant Console
    198
  - Changing Attendant Console IP Settings
    206
- Configuring and Managing Analog Line Card Ports
  207
  - Configuring a Line Card Port
    207
  - Modifying a Line Card Port
    214
  - Removing a Line Card Port
    215
  - Verifying Line Card Port Status
    216
  - Rebooting a Line Card Port
    218
  - Advanced Settings
    218
- Connecting and Managing Analog Devices
  222
- Configuring and Managing BRI-ST Digital Line Cards
  239
  - Adding an ISDN BRI-ST Digital Line Card
    240
  - Configuring the ISDN BRI-ST Digital Line Card
    242
  - BRI-ST Card Status Lights
    246
  - Modifying a BRI-ST Card
    246
  - Adding or Modifying a BRI Group
    248
  - Modifying BRI Card Channels
    253
  - Modifying IP Settings for a BRI Card
    256
  - Removing a BRI Digital Line Card
    259
- Configuring and Managing E1 Digital Line Cards
  259
  - Adding an E1 Digital Line Card
    260
  - Configuring the E1 Digital Line Card
    262
  - E1 Card Status Lights
    266
  - Modifying an E1 Card
    266
  - Adding or Modifying an E1 Group
    270
  - Modifying E1 Card Channels
    276
  - Modifying IP Settings for an E1 Card
    279
  - Removing an E1 Digital Line Card
    282
  - Configuring and Managing T1 Digital Line Cards
    282
    
    Adding a T1 Digital Line Card
    283
    
    Configuring a T1 Digital Line Card for the DS1 Protocol
    288
    
    Configuring a T1 Digital Line Card for ISDN PRI Signaling
    296
    
    T1 Card Status Lights
    302
    
    Modifying a T1 Card
    303
    
    Support of At&T's 4ESS Switch Protocol
    308
    
    Modifying a T1 Group
    311
    
    Modifying T1 Card Channels
    315
    
    Modifying IP Settings for a T1 Card
    319
    
    Removing a T1 Digital Line Card
    321
4 User Configuration

323
- Users
  323
  - Phantom Mailboxes
    323
- Call Pickup
  324
  - Group Numbers
    324
- Hunt Groups
  325
  - Hunt Group Considerations
    325
  - Linear and Circular Hunt Groups
    325
  - Calling Groups
    326
  - Call Coverage
    326
- Class of Service (Cos)
  327
5 System Configuration

329
- System Settings
  329
  - System-Wide Settings
    330
  - Regional Settings
    334
  - Date and Time
    335
  - Timers
    336
  - Ringing Patterns
    336
  - Multicast Addresses
    337
  - IP Addresses
    338
  - Maintenance Alerts
    338
- Speed Dials
  339
- Business Identity
  339
  - Business Information
    340
  - Business Hours
    340
  - System Mode
    340
- Security
  340
- TAPI Settings
  341
- Disk Mirroring
  341
  - Adding a Mirror Disk
    343
  - Verifying a Failed Disk Drive
    345
  - Reverting to a Single-Disk System
    346
6 Nbx Messaging

347
- NBX Voice Mail
  347
  - Voice Mail Extensions
    349
  - Voice Mail Passwords
    350
  - IMAP (for Integrated Voice Mail)
    350
  - Off-Site Notification
    351
  - Status
    353
  - Port Usage
    353
  - User Usage
    357
- Auto Attendant
  358
  - Overview of Auto Attendant Features
    358
  - Adding an Auto Attendant
    359
  - Managing Auto Attendants
    369
  - Voice Application Setup Utility
    371
  - Testing the Auto Attendant
    372
- Voice Profile for Internet Mail
  373
  - Control Parameters
    373
  - Operations Management
    374
  - Statistics
    375
  - Advanced Settings
    376
7 Operations

379
- Software Upgrade
  379
- Reboot/Shutdown
  380
- Manage Data
  380
  - Backup
    381
  - Restore
    381
  - Convert Database
    381
  - Purge Database
    381
  - Purge Database and CDR
    381
- Event Log
  382
- Licenses
  382
  - Add a License
    383
  - Remove a License
    383
  - Usage Report
    383
  - Backing up Licenses
    383
  - Restoring Backed up Licenses
    383
  - Obtaining Details of License History
    384
- Regional Software
  384
  - Install
    384
  - Remove
    385
  - Details
    385
- Third-Party Drivers
  386
  - NBX Software Upgrades
    386
  - Third-Party Telephone Groups
    386
8 Reports

387
- Directory
  387
- Device List
  388
- System Data
  388
  - Disk Status
    388
  - Power Supply Status
    388
- Call Reporting
  389
  - Windows Environment Specifications
    389
  - Installing Call Reports
    389
  - Configuring Call Reporting
    390
  - Purge CDR
    390
9 Downloads

391
- Software
  391
  - Additional Software
    391
- Label Makers
  392
- Quick Reference Sheets
  392
10 Troubleshooting

393
- Overview
  393
- Telephone Troubleshooting
  394
  - Using the Telephone Local User Interface (LUI) Utility
    394
  - Using H3Pingip
    400
- System-Level Troubleshooting
  401
  - Digital Line Card Troubleshooting
    404
  - Alarm Conditions (Overview)
    404
  - Alarm Descriptions
    405
  - Alarms on NBX Digital Line Cards
    406
  - Configuration and Status Reports
    407
- Connecting a Computer to a Serial Port
  410
- Servicing the Network Call Processor Battery
  411
- Getting Service and Support
  411
  - Xtions H.323 Gateway
    413
- Overview of Connextions
  414
- Installation Requirements
  414
  - WAN Router
    414
  - Windows-Based System
    415
  - Connextions Software
    418
- Preparing for Installation
  418
  - Assembling System Information
    418
  - Verifying the G.723 Converter
    419
  - Checking Service Pack (Windows NT Only)
    419
  - Configuring Licenses
    419
- Installing Connextions
  421
  - Finishing the Installation
    423
- Overview of H.323
  424
  - Negotiated Connections
    424
  - Negotiated Voice Compression
    424
  - Standard Extensions
    426
  - Remote Internet Device Connections
    426
- The H.323 Connection
  427
- Connection Considerations
  428
  - Overall Connectivity
    428
  - Quality of Service
    429
- Special Issues
  434
  - Firewall Security
    434
  - Gateway Load
    436
  - Remote Access
    436
  - PBX Connections
    437
  - Class of Service
    440
  - IP Type of Service and Differentiated Services
    440
  - Alternate Gatekeepers
    441
- Checking Connections
  441
  - Gateway Checks
    441
  - Network Checks
    442
- Placing Calls
  446
  - IP Address Entry
    446
  - Speed Dials
    447
  - One Button Access
    449
  - Entering Digits During Calls
    449
- Receiving Calls
  450
  - Auto Attendant
    450
  - Attendant Console
    451
  - Other Extensions
    451
- Handling Conference Calls
  452
- Related H.323 Documentation
  452
  - Assumptions
    459
  - Overview
    459
  - Configuring Option 184
    459
    
    Creating Option 184
    459
    
    Editing Option 184 Values
    460
    
    Activating Option 184
    461

Advertisement

Advertisement

Related Products

3Com Categories

Switch

Network Router

Network Router Wireless Access Point Modem

Network Card

More 3Com Manuals