3Com NBX 100 900-0093-01 Manuals

Manuals and User Guides for 3Com NBX 100 900-0093-01. We have 1 3Com NBX 100 900-0093-01 manual available for free PDF download: Administrator's Manual

3Com NBX 100 900-0093-01 Administrator's Manual

3Com NBX 100 900-0093-01 Administrator's Manual (496 pages)

Brand: 3Com | Category: Telephone System | Size: 6.17 MB

Table of Contents

Table of Contents
3
About this Guide

16
- Conventions
  16
- International Terminology
  16
- Documentation
  16
  - Your Comments
    16
1 Introduction

19
- Network-Based Telephony
  19
- Overview of the System Software
  20
  - Auto Attendant
    20
  - Auto Discovery and Auto Relocation
    20
  - Virtual Tie Lines
    20
  - Integrated Voice Mail and Messaging Features
    20
  - Redialing from Call Logs
    21
  - Call Recording
    21
- NBX Netset Administration Utility
  22
- NBX Netset Features
  23
2 Dial Plan

27
3 Device Configuration

139
- Adding, Removing, and Modifying Telephones
  140
  - Adding a New Telephone
    140
  - Modifying a Telephone
    150
  - Checking a Telephone's Status
    151
  - Removing a Telephone
    153
  - Rebooting a Telephone
    154
- Creating and Managing Bridged Extensions
  154
- Creating and Managing Telephone Groups
  162
  - Creating a New Telephone Group
    163
  - Modifying a Telephone Group
    164
  - Removing a Telephone Group
    165
  - Viewing Telephone Group Membership
    166
- Recording and Monitoring Telephone Calls
  167
  - Recording Calls between Telephones with Different Recording Settings
    167
  - Music on Hold
    168
  - Non-NBX Telephones
    168
  - Remote Telephones
    168
- Creating and Managing Button Mappings
  169
- Changing Device IP Settings
  181
- Configuring Call Park
  182
- Configuring the NBX 1105 Attendant Console
  186
  - Adding an Attendant Console
    187
  - Modifying an Attendant Console
    189
  - Viewing Attendant Console Status
    190
  - Removing an Attendant Console
    192
  - Configuring Attendant Console Buttons
    192
  - Attendant Console
    198
  - Changing Attendant Console IP Settings
    206
- Configuring and Managing Analog Line Card Ports
  207
  - Configuring a Line Card Port
    207
  - Modifying a Line Card Port
    214
  - Removing a Line Card Port
    215
  - Verifying Line Card Port Status
    216
  - Rebooting a Line Card Port
    218
  - Advanced Settings
    218
- Connecting and Managing Analog Devices
  222
- Configuring and Managing BRI-ST Digital Line Cards
  239
  - Adding an ISDN BRI-ST Digital Line Card
    240
  - Configuring the ISDN BRI-ST Digital Line Card
    242
  - BRI-ST Card Status Lights
    246
  - Modifying a BRI-ST Card
    246
  - Adding or Modifying a BRI Group
    248
  - Modifying BRI Card Channels
    253
  - Modifying IP Settings for a BRI Card
    256
  - Removing a BRI Digital Line Card
    259
- Configuring and Managing E1 Digital Line Cards
  259
  - Adding an E1 Digital Line Card
    260
  - Configuring the E1 Digital Line Card
    262
  - E1 Card Status Lights
    266
  - Modifying an E1 Card
    266
  - Adding or Modifying an E1 Group
    270
  - Modifying E1 Card Channels
    276
  - Modifying IP Settings for an E1 Card
    279
  - Removing an E1 Digital Line Card
    282
  - Configuring and Managing T1 Digital Line Cards
    282
    
    Adding a T1 Digital Line Card
    283
    
    Configuring a T1 Digital Line Card for the DS1 Protocol
    288
    
    Configuring a T1 Digital Line Card for ISDN PRI Signaling
    296
    
    T1 Card Status Lights
    302
    
    Modifying a T1 Card
    303
    
    Support of At&T's 4ESS Switch Protocol
    308
    
    Modifying a T1 Group
    311
    
    Modifying T1 Card Channels
    315
    
    Modifying IP Settings for a T1 Card
    319
    
    Removing a T1 Digital Line Card
    321
4 User Configuration

323
- Users
  323
  - Phantom Mailboxes
    323
- Call Pickup
  324
  - Group Numbers
    324
- Hunt Groups
  325
  - Hunt Group Considerations
    325
  - Linear and Circular Hunt Groups
    325
  - Calling Groups
    326
  - Call Coverage
    326
- Class of Service (Cos)
  327
5 System Configuration

329
- System Settings
  329
  - System-Wide Settings
    330
  - Regional Settings
    334
  - Date and Time
    335
  - Timers
    336
  - Ringing Patterns
    336
  - Multicast Addresses
    337
  - IP Addresses
    338
  - Maintenance Alerts
    338
- Speed Dials
  339
- Business Identity
  339
  - Business Information
    340
  - Business Hours
    340
  - System Mode
    340
- Security
  340
- TAPI Settings
  341
- Disk Mirroring
  341
  - Adding a Mirror Disk
    343
  - Verifying a Failed Disk Drive
    345
  - Reverting to a Single-Disk System
    346
6 Nbx Messaging

347
- NBX Voice Mail
  347
  - Voice Mail Extensions
    349
  - Voice Mail Passwords
    350
  - IMAP (for Integrated Voice Mail)
    350
  - Off-Site Notification
    351
  - Status
    353
  - Port Usage
    353
  - User Usage
    357
- Auto Attendant
  358
  - Overview of Auto Attendant Features
    358
  - Adding an Auto Attendant
    359
  - Managing Auto Attendants
    369
  - Voice Application Setup Utility
    371
  - Testing the Auto Attendant
    372
- Voice Profile for Internet Mail
  373
  - Control Parameters
    373
  - Operations Management
    374
  - Statistics
    375
  - Advanced Settings
    376
7 Operations

379
- Software Upgrade
  379
- Reboot/Shutdown
  380
- Manage Data
  380
  - Backup
    381
  - Restore
    381
  - Convert Database
    381
  - Purge Database
    381
  - Purge Database and CDR
    381
- Event Log
  382
- Licenses
  382
  - Add a License
    383
  - Remove a License
    383
  - Usage Report
    383
  - Backing up Licenses
    383
  - Restoring Backed up Licenses
    383
  - Obtaining Details of License History
    384
- Regional Software
  384
  - Install
    384
  - Remove
    385
  - Details
    385
- Third-Party Drivers
  386
  - NBX Software Upgrades
    386
  - Third-Party Telephone Groups
    386
8 Reports

387
- Directory
  387
- Device List
  388
- System Data
  388
  - Disk Status
    388
  - Power Supply Status
    388
- Call Reporting
  389
  - Windows Environment Specifications
    389
  - Installing Call Reports
    389
  - Configuring Call Reporting
    390
  - Purge CDR
    390
9 Downloads

391
- Software
  391
  - Additional Software
    391
- Label Makers
  392
- Quick Reference Sheets
  392
10 Troubleshooting

393
- Overview
  393
- Telephone Troubleshooting
  394
  - Using the Telephone Local User Interface (LUI) Utility
    394
  - Using H3Pingip
    400
- System-Level Troubleshooting
  401
  - Digital Line Card Troubleshooting
    404
  - Alarm Conditions (Overview)
    404
  - Alarm Descriptions
    405
  - Alarms on NBX Digital Line Cards
    406
  - Configuration and Status Reports
    407
- Connecting a Computer to a Serial Port
  410
- Servicing the Network Call Processor Battery
  411
- Getting Service and Support
  411
  - Xtions H.323 Gateway
    413
- Overview of Connextions
  414
- Installation Requirements
  414
  - WAN Router
    414
  - Windows-Based System
    415
  - Connextions Software
    418
- Preparing for Installation
  418
  - Assembling System Information
    418
  - Verifying the G.723 Converter
    419
  - Checking Service Pack (Windows NT Only)
    419
  - Configuring Licenses
    419
- Installing Connextions
  421
  - Finishing the Installation
    423
- Overview of H.323
  424
  - Negotiated Connections
    424
  - Negotiated Voice Compression
    424
  - Standard Extensions
    426
  - Remote Internet Device Connections
    426
- The H.323 Connection
  427
- Connection Considerations
  428
  - Overall Connectivity
    428
  - Quality of Service
    429
- Special Issues
  434
  - Firewall Security
    434
  - Gateway Load
    436
  - Remote Access
    436
  - PBX Connections
    437
  - Class of Service
    440
  - IP Type of Service and Differentiated Services
    440
  - Alternate Gatekeepers
    441
- Checking Connections
  441
  - Gateway Checks
    441
  - Network Checks
    442
- Placing Calls
  446
  - IP Address Entry
    446
  - Speed Dials
    447
  - One Button Access
    449
  - Entering Digits During Calls
    449
- Receiving Calls
  450
  - Auto Attendant
    450
  - Attendant Console
    451
  - Other Extensions
    451
- Handling Conference Calls
  452
- Related H.323 Documentation
  452
  - Assumptions
    459
  - Overview
    459
  - Configuring Option 184
    459
    
    Creating Option 184
    459
    
    Editing Option 184 Values
    460
    
    Activating Option 184
    461

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