Overview Of The System Software; Auto Attendant; Auto Discovery And Auto Relocation; Virtual Tie Lines - 3Com SuperStack 3 NBX Administrator's Manual

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HAPTER NTRODUCTION
Overview of the
System Software

Auto Attendant

Auto Discovery and
Auto Relocation

Virtual Tie Lines

Integrated Voice Mail
and Messaging
Features
Standard NBX
Telephone Features
The NBX system provides the reliability required in a business environment
because NBX system voice traffic is independent of computer traffic on
the same network. In fact, after the Call Processor completes the
processing required to connect two telephones, the telephones
communicate directly with each other. Therefore, existing conversations
are not affected if power to the Call Processor fails or if the network
operating system crashes or hangs.
This section describes the major features of the NBX system.
With the Auto Attendant, a full-featured call answering service, you set
up automated call answering, including multiple Auto Attendants, each
with separate menu structures, to manage incoming calls.
The Call Processor and the NBX Telephones communicate with each other
to streamline configuration. When you connect a new telephone, the
system discovers it and adds it to the configuration database. The
communication between devices means that if telephone users move
their telephones to a new location, the telephones retain their extension
number and personal settings. You do not have to change telephone
addresses and data for them.
You can connect two or more NBX systems that are connected to your
Wide Area Network. Calls made over Virtual Tie Lines incur no toll
charges.
NBX Voice Messaging is a standard feature of the 3Com Networked
Telephony Solution. Voice Messaging supports Off-Site Notification,
which alerts you if you receive new voice messages when you are out of
the office. Voice Messaging also includes an IMAP (Internet Message
Access Protocol) mail server that allows you to retrieve voice mail
messages through any IMAP4-compatible e-mail client.
NBX systems support the standard features, such as call park, conference,
speed dial, and paging, that you expect in a business telephone system.