Viewing Bridged Extension Information; Creating And Managing Telephone Groups - 3Com SuperStack 3 NBX Administrator's Manual

162 C 3: D
HAPTER EVICE
Viewing
Bridged Extension
Information
Creating and
Managing
Telephone Groups
C
ONFIGURATION
Example 4: A call arrives at Alicia's telephone and the building has been
evacuated because of a fire. Neither Alicia, nor Bradley, nor Connie is
available to answer the call. After the number of rings that are configured
for Alicia's telephone, the call is sent to Alicia's voice mailbox.
Example 5: A call arrives at Alicia's telephone and Bradley answers the
call, then places it on hold, and Alicia picks up the call. Bradley leaves the
area, asking Connie to answer his telephone and Alicia's until he returns.
Alicia places the call on hold in order to pass the call back to Bradley but
finds that he is not available. Connie is not close enough to Alicia's office
to permit Alicia to talk directly to her, so Alicia presses another button on
her telephone, calls Connie's extension, and asks her to pick up the call.
You can view a list of all telephones on the NBX system and determine
which are primary telephones and which are secondary telephones.
To view the bridged extensions information:
1 In the NBX NetSet - Main Menu window, click Device Configuration.
2 Click the Telephones tab.
3 Click Bridged Extensions. The NBX Bridged Extensions Report appears.
If a telephone is a primary telephone, the Bridged Exts column contains
the extension of the telephone and the extension of each associated
secondary telephone. The Mapped Buttons column displays the
telephone's extension once for each button that is mapped as a bridged
extension.
Example: If extension 1002 is a primary telephone and extensions 1005,
1008, and 1019 are secondary telephones with 1002 mapped to them,
the Bridged Exts column contains four extension numbers (1002, 1005,
1008, and 1019). If 3 buttons on the 1002 telephone are mapped as
bridged extensions, the Mapped Buttons column contains extensions
1002, listed 3 times.
Telephone groups let you create common Button Mappings. Button
mappings let you assign specific actions to the buttons on an
NBX Business Telephone. When you associate a Group with a specific
telephone, the telephone inherits all the mappings of the Group.