3Com SuperStack 3 Getting Started Manual

3Com SuperStack 3 Getting Started Manual

Switch 4200 family 26/50/28 port
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SuperStack
Switch 4200 Family

Getting Started Guide

Switch 4200 26-Port (3C17300A)
Switch 4200 50-Port (3C17302A)
Switch 4200 28-Port (3C17304A)
http://www.3com.com/
Part No. DUA1730-0AAA03
Published July 2005
3
®

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Summary of Contents for 3Com SuperStack 3

  • Page 1: Getting Started Guide

    SuperStack Switch 4200 Family Getting Started Guide Switch 4200 26-Port (3C17300A) Switch 4200 50-Port (3C17302A) Switch 4200 28-Port (3C17304A) http://www.3com.com/ Part No. DUA1730-0AAA03 Published July 2005 ®...
  • Page 2 Environmental Statement It is a 3Com policy to be environmentally friendly in all operations. This manual is printed on paper that comes from sustainable, managed European forests. The production process for making the pulp has a reduced AOX level (adsorbable organic halogen) resulting in elemental chlorine-free paper.
  • Page 3: Table Of Contents

    Documentation Comments NTRODUCING THE UPER TACK WITCH About the Switch 4200 Family Summary of Hardware Features Switch 4200 Family — Front View Detail 10BASE-T/ 100BASE-TX Ports 10/100/1000BASE-T Ports SFP Ports LEDs Switch 4200 Family — Rear View Detail Power Socket...
  • Page 4 Manually Configuring IP Information Connecting to a Front Panel Port Connecting to the Console Port Viewing Automatically Configured IP Information Using 3Com Network Supervisor Connecting to the Console Port Methods of Managing a Switch Command Line Interface Management Web Interface Management...
  • Page 5 Información de seguridad importante Importanti informazioni di sicurezza OUTS Null Modem Cable PC-AT Serial Cable Modem Cable RJ-45 Pin Assignments ECHNICAL PECIFICATIONS Switch 4200 26-Port (3C17300A) Switch 4200 50-Port (3C17302A) Switch 4200 28-Port (3C17304A) BTAINING UPPORT FOR YOUR Register Your Product...
  • Page 7: About This Guide

    For details on the Switch 4226T (3C17300), Switch 4250T (3C17302) and Switch 4228G (3C17304), refer to the following document: SuperStack 3 Switch 4200 Family Getting Started Guide (part number ■ DUA1730-0AAA04) available for download from the 3Com Web site, The guide is intended for use by network administrators who are responsible for installing and setting up network equipment;...
  • Page 8: Conventions

    BOUT UIDE Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/ Conventions Table 1 Table 1 Notice Icons Table 2 Text Conventions Convention...
  • Page 9: Related Documentation

    SuperStack 3 Switch Implementation Guide This guide contains information on the features supported by your Switch and how they can be used to optimize your network. It is supplied in PDF format on the CD-ROM that accompanies the Switch. SuperStack 3 Switch Management Quick Reference Guide This guide contains: a list of the software features supported by the Switch.
  • Page 10: Accessing Online Documentation

    CD-ROM to a suitable directory. ■ ■ 3Com recommends that you copy the Docs/reference directory as a whole to maintain the structure of the files. Documentation accompanying 3Com Network Supervisor. You can download 3Com Network Supervisor and supporting documentation from the 3Com Web site at: www.3com.com/3ns...
  • Page 11: Introducing The Super Stack 3 Switch 4200 Family

    ■ For details on the Switch 4226T (3C17300), Switch 4250T (3C17302) and Switch 4228G (3C17304), refer to the following document: SuperStack 3 Switch 4200 Family Getting Started Guide (part number ■ DUA1730-0AAA04) available for download from the 3Com Web site,...
  • Page 12: About The Switch 4200 Family

    4200 Family consist of: ■ ■ ■ The Switch provides high-performance workgroups with a backbone to server connection. You can also add the Switch 4200 Family to any SuperStack Summary of Table 3 Hardware Features Switch 4200 Family. Table 3 Hardware features...
  • Page 13: Switch 4200 Family - Front View Detail

    26 / Down Alert Unit Alert LED Alert LED 10/100/1000BASE-T ports About the Switch 4200 Series 3C17300A Superstack 3 Switch 4200 26-Port Unit LEDs Power / Self Test LED 3C17302A Superstack 3 Switch 4200 50-Port 24 48 Power/ Self Test Alert...
  • Page 14: 10Base-T/ 100Base-Tx Ports

    The 10/100/1000BASE-T ports will auto-negotiate to the appropriate speed. SFP Ports This section applies to the SuperStack 3 Switch 4200 28-Port only. The two SFP (Small Form Factor Pluggable) ports support fiber Gigabit Ethernet short-wave (SX), long-wave (LX), long-haul (LH70) and copper (T) transceivers in any combination.
  • Page 15: Leds

    “Solving Problems Indicated by LEDs” It is not possible to determine the duplex mode from the LEDs. For more detailed information, refer to the “SuperStack 3 Switch Management Interface Reference Guide” on the CD-ROM that is supplied with the Switch.
  • Page 16: Switch 4200 Family - Rear View Detail

    The Switch is not receiving power or there is a fault with the Power Supply Unit. Green flashing The Switch Alert LED has been configured via the CLI or Web Interface to flash. The Switch Alert LED has been configured via the CLI or Web Interface to be off (Default state).
  • Page 17: Default Settings

    Table 5 Table 5 Default Settings If you initialize a Switch unit by selecting System > Control > Initialize in the Web interface or by entering system control initialize in the Command Line Interface, the following settings are retained to allow you to connect to and manage the Switch: ■...
  • Page 18 1: I 4200 F HAPTER NTRODUCING THE UPER TACK WITCH AMILY...
  • Page 19: Installing The Switch

    Choosing the Correct Cables ■ WARNING: Safety Information. Before installing or removing any components from the Switch 4200 Family or carrying out any maintenance procedures, you must read the safety information provided Appendix A AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever tout composant du Switch 4200 ou d'entamer une procédure de...
  • Page 20: Package Contents

    Water or moisture cannot enter the case of the Switch. Air-flow is not restricted around the Switch or through the vents in the side of the Switch. 3Com recommends that you provide a minimum of 25mm (1in.) clearance. Air temperature around the Switch does not exceed 40 C (104 °...
  • Page 21: Rack-Mounting

    To rack-mount your Switch: 1 Place the Switch the right way up on a hard flat surface, with the front facing towards you. 2 Locate a mounting bracket over the mounting holes on one side of the Switch, as shown in The air is as free from dust as possible.
  • Page 22 NSTALLING THE 3 Insert the two screws and tighten with a suitable screwdriver. 4 Repeat steps 2 and 3 for the other side of the Switch. 5 Insert the Switch into the 19-inch rack and secure with suitable screws 6 Connect network cabling.
  • Page 23: Placing Units On Top Of Each Other

    The unit LEDs will display the unit number in the stack, from 1 at the bottom to 4 at the top. 3Com recommends that when you add a new unit to a stack, you should first initialize it to factory default settings.
  • Page 24: The Power-Up Sequence

    Use the following sequence of steps to power-up the Switch. Switch 4200 Family 1 Plug the power cord into the power socket at the rear of the Switch. 2 Plug the other end of the power cord into your power outlet.
  • Page 25: Sfp Operation

    Table 6 In addition, check the Unit LEDs on all Switches in the stack. If a Unit LED is off, initialization is not complete. 3Com recommends that you do not use the Switch's management interface until the Unit LED is green.
  • Page 26: Inserting An Sfp Transceiver

    If the SFP transceiver is faulty, it will not operate within the Switch. See “Solving Hardware Use of non-3Com SFPs is not recommended. If the SFP transceiver is invalid it will not be recognized by the Switch. Use the following sequence of steps to activate the SFP ports: 1 The SFP transceiver is keyed and there is only one way in which it can be installed correctly.
  • Page 27: Removing An Sfp Transceiver

    Figure 7 Inserting an SFP Transceiver 6 Check the LEDs on the front of the Switch to ensure that it is operating correctly. Refer to “LEDs” on Removing an SFP If you wish to remove a transceiver (it is not necessary to power-down...
  • Page 28: Choosing The Correct Fiber Cables

    MDI port, you need to use a standard straight-through cable. See 3Com recommends that you use Category 5 twisted pair cable — the maximum segment length for this type of cable is 100 m (328 ft). CAUTION: If you want to install the Switch using a Category 5E or Category 6 cable, 3Com recommends that you briefly connect the cable to a grounded port before connecting network equipment.
  • Page 29 Choosing the Correct Cables If you wish to connect a 1000BASE-SX LC port to a fiber port with a different type of connector, for example, SC or ST please contact your network supplier for a suitable patch cable.
  • Page 30 2: I HAPTER NSTALLING THE WITCH...
  • Page 31: Setting U P For Management

    ETTING Your Switch can operate in its default state, that is, you can install it and it will work straight away (plug-and-play). However, to make full use of the features offered by the Switch, and to change and monitor the way it works, you have to access the management software that resides on the Switch.
  • Page 32: Setting Up Overview

    ETTING P FOR Setting Up This section gives an overview of what you need to do to get your Switch Overview set up and ready for management when it is in its default state. The whole setup process is summarised in are contained in the sections that follow.
  • Page 33: Ip Configuration

    (Static IP addresses are necessary to ensure that the Switch is always allocated the same IP information.) For most installations, 3Com recommends that you configure the Switch IP information manually. This makes management simpler and more reliable as it is not dependent on a DHCP or BootP server, and eliminates the risk of the IP address changing.
  • Page 34: Preparing For Management

    “SuperStack 3 Switch Management Interface Reference Guide” on the CD-ROM that is supplied with the Switch or on the 3Com Web site. ANAGEMENT your network uses DHCP or BootP to allocate IP information, or flexibility is needed.
  • Page 35: Manually Configuring Ip Information

    ■ ■ Connecting to a Front To set up your Switch manually you can make a connection to a front Panel Port panel port. You must do this whilst the Switch is offline, that is, before you connect the Switch to a network.
  • Page 36: Configuring Workstation With Ip Information

    ■ ■ Setting Up the Switch with IP Information You are now ready to manually set up the Switch with IP information. You can do this using the Web interface or the command line interface (CLI) via telnet. Using the Web Interface 1 Power-up the Switch.
  • Page 37 The final page displays a summary of the information entered. The initial set up of your Switch is now complete and the Switch is ready for you to set up your chosen management method. See Managing a Switch”...
  • Page 38: Connecting To The Console Port

    5 Enter the IP address, subnet mask, and gateway IP address for the Switch. The screen displays a summary of the information entered. The initial set up of your Switch is now complete and the Switch is ready for you to set up your chosen management method. See Managing a Switch”...
  • Page 39 A workstation with terminal emulation software installed, such as ■ Microsoft Hyperterminal. This software allows you to communicate with the Switch via the console port directly, or through a modem. Documentation supplied with the terminal emulation software. ■ A suitable cable: ■...
  • Page 40 Setting Up the Switch with IP Information You are now ready to manually set up the Switch with IP information using the command line interface. 1 The command line interface login sequence begins as soon as the Switch detects a connection to its console port.
  • Page 41 4 Enter the IP address, subnet mask, and gateway IP address for the Switch. The screen displays a summary of the information entered. The initial set up of your Switch is now complete and the Switch is ready for you to set up your chosen management method. See Managing a Switch”...
  • Page 42: Viewing Automatically Configured Ip Information

    DHCP or BootP server. If your network does not have a DHCP or BootP server, the workstation running 3Com Network Supervisor must be on the same subnet as the Switch, because Auto-IP addresses are non-routable. Connecting to the...
  • Page 43 1 Connect the workstation to the console port using a standard null modem cable as shown in Figure 13 Connecting a workstation to the Switch via the console port To connect the cable: a Attach the female connector on the cable to the male connector on the console port of the Switch.
  • Page 44 You are now ready to view the automatically allocated IP information using the command line interface. 1 Connect your Switch to the network using an Ethernet cable. As soon as a network connection is made the Switch begins the automatic IP configuration process.
  • Page 45: Methods Of Managing A Switch

    A summary of the automatically allocated IP information is displayed. Make a note of the Network IP Address. The initial set up of your Switch is now complete and the Switch is ready for you to set up your chosen management method. See Managing a Switch”...
  • Page 46: Web Interface Management

    Simple Network Management Protocol (SNMP) as shown in Figure software that is provided on the CD-ROM that accompanies your Switch. ANAGEMENT “Setting Up Command Line Interface Management” 17). “Setting Up Web Interface Management” 18. For example, you can use the 3Com Network Supervisor page...
  • Page 47: Setting Up Command Line Interface Management

    To manage a Switch using the command line interface over a network the Network using Telnet: 1 Ensure you have already set up the Switch with IP information as described in 2 Check that you have the IP protocol correctly installed on your management workstation.
  • Page 48: Setting Up Web Interface Management

    If the login prompt does not display immediately, press Return a few times until it starts. 6 If you have logged on correctly, the top-level menu of the command line interface for the Switch you wish to manage is displayed as shown in Figure 12 Setting Up Web...
  • Page 49: Web Management Over The Network

    If you get an error message, check that your IP information has been entered correctly and the Switch is powered up. 3 Open your web browser and enter the IP address of the Switch that you wish to manage in the URL locator, for example, in the following format: http://xxx.xxx.xxx.xxx...
  • Page 50: Pre-Requisites

    HAPTER ETTING P FOR You can use the 3Com Network Supervisor application that is provided on the CD-ROM that accompanies your Switch to provide SNMP management for your Switch. If you use 3Com Network Supervisor it automatically loads the correct MIBs and necessary files onto your workstation.
  • Page 51: Changing Default Passwords

    The Security > Device > User > Modify operation on the web interface. ■ For more information about default users and passwords, refer to the “Superstack 3 Switch Management Interface Reference Guide” on the Switch CD-ROM. Default Users and Passwords...
  • Page 52 3: S HAPTER ETTING P FOR ANAGEMENT...
  • Page 53 ■ If you experience a problem that is not listed here, it may be included in the support section of the SuperStack 3 Switch Management Interface Reference Guide on the CD-ROM that accompanies your Switch. For Technical Support information, see...
  • Page 54: Problem Solving

    HAPTER ROBLEM OLVING Solving Problems If the LEDs on the Switch indicate a problem, refer to the list of suggested Indicated by LEDs solutions below. The Power LED does not light Check that the power cable is firmly connected to the Switch and to the supply outlet.
  • Page 55: Solving Communication Problems

    SFP and replace it with a 3Com approved SFP. See “Approved SFP Transceivers” on page 26. Error message indicating that the SFP transceiver is faulty. To correct this problem, completely remove the SFP and then reinsert it.Alternatively, insert another identical SFP.
  • Page 56: Solving Stack Formation Problems

    If your IP network is internal to your organization only, that is, you do not access the Internet, you may use any arbitrary IP address as long as it is not being used by another device on your network. 3Com suggests you use addresses in the series 192.160.100.X (where X is a number between 1 and 254) with a subnet mask of 255.255.255.0.
  • Page 57: A Safety Information

    You must read the following safety information before carrying out any installation or removal of components, or any maintenance procedures on the Switch 4200 Family. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully.
  • Page 58: Important Safety Information

    WARNING: If installing the Switch 4200 Family unit in a stack with SuperStack II or SuperStack 3 units that are shallower than the 4200 Family, the Switch 4200 Family unit must be installed below the narrower units.
  • Page 59 † Impédance à la terre. WARNING: U.K. only: If connecting a modem to the console port of the Switch 4200 Family, only use a modem which is suitable for connection to the telecommunications system. WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot be used as standard traditional telephone sockets, or to connect the unit to a traditional PBX or public telephone network.
  • Page 60: L'information De Sécurité Importante

    à un personnel qualifié. AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités SuperStack 3 Hub, l'unité Switch 4200 doit être installée en dessous des unités Hub plus étroites. AVERTISSEMENT: Vous devez mettre l’appareil à la terre (à la masse) ce groupe.
  • Page 61 AVERTISSEMENT: Cordon électrique: Il doit être agréé ans le pays d'utilisation: Etats-Unis et Le cordon doit avoir reçu l'homologation des UL et un ■ Canada certificat de la CSA Le cordon souple doit respecter, à titre minimum, les ■ spécifications suivantes : calibre 18 AWG ■...
  • Page 62: Wichtige Sicherheitsinformationen

    VORSICHT: Die Installation und der Ausbau des Geräts darf nur durch Fachpersonal erfolgen. VORSICHT: Wenn die Switch 4200 Einheit in einer Stapel mit anderen SuperStack 3 Hub Einheiten eingebaut werden soll, muß die Switch 4200 Einheit unter die schmaleren Hub Einheiten eingebaut werden. VORSICHT: Das Gerät muß geerdet sein.
  • Page 63 VORSICHT: Das Gerät muß an eine geerdete Steckdose angeschlossen werden, die europäischen Sicherheitsnormen erfüllt. VORSICHT: Der Anschlußkabelsatz muß mit den Bestimmungen des Landes übereinstimmen, in dem er verwendet werden soll. VORSICHT: Der Gerätestecker (der Anschluß an das Gerät, nicht der Wandsteckdosenstecker) muß...
  • Page 64: Información De Seguridad Importante

    ADVERTENCIA: si instala el Switch 4200 en una pila con unidades SuperStack II o SuperStack 3 que son más estrechas que el Switch 4200 , el Switch 4200 debe instalarse debajo de las unidades más estrechas.
  • Page 65 ADVERTENCIA: conjunto de cables eléctricos: debe estar homologado para el país donde se utilice: EE.UU. y El conjunto de cables debe estar homologado por UL y tener ■ Canadá la certificación CSA. La especificación mínima del cable flexible es: ■ Nº...
  • Page 66: Importanti Informazioni Di Sicurezza

    AVVERTENZA: le operazioni di installazione e rimozione dell'unità devono essere eseguite esclusivamente da personale qualificato. AVVERTENZA: Se si installa Switch 4200 in uno stack con unità SuperStack II o SuperStack 3 più strette di Switch 4200, posizionare Switch 4200 sotto tali unità.
  • Page 67 AVVERTENZA: L'unità deve disporre di messa a terra. AVVERTENZA:Per rispettare gli standard di sicurezza, è necessario collegare l'unità a una fonte di alimentazione dotata di messa a terra. AVVERTENZA: set dei cavi di alimentazione Deve essere approvato per il paese in cui viene utilizzato. Stati Uniti e "Il cavo deve avere l'approvazione UL e la certificazione ■...
  • Page 68 A: S PPENDIX AFETY NFORMATION mantenute solo se anche l'apparecchiatura a cui è collegata opera nelle stesse condizioni. AVVERTENZA: solo per Francia e Perù. Questa unità non può ricevere alimentazione di tipo IT†. Se l'alimentazione è di tipo IT, l'unità deve essere alimentata a 230 V (2P+T) tramite un trasformatore di isolamento con rapporto 1:1, con il punto di collegamento secondario contrassegnato come Neutro, collegato direttamente a terra.
  • Page 69: Null Modem Cable

    Null Modem Cable 9-pin to RS-232 25-pin Switch 4200 Cable connector: 9-pin female PC-AT Serial Cable 9-pin to 9-pin Switch 4200 Cable connector: 9-pin female OUTS Screen Shell Ground Screen Shell Ground PC/Terminal Cable connector: 25-pin male/female Screen only required if screen...
  • Page 70: Modem Cable

    B: P PPENDIX OUTS Modem Cable 9-pin to RS-232 25-pin Switch 4200 Cable connector: 9-pin female RJ-45 Pin Pin assignments for ports configured as MDI and MDIX are given in Assignments Table 10 Table 10 Pin assignments Screen Shell Ground...
  • Page 71 Table 11 Pin assignments Pin Number 10/100 Ports configured as MDIX Receive Data + Receive Data - Transmit Data + Not assigned Not assigned Transmit Data - Not assigned Not assigned RJ-45 Pin Assignments 1000 Bidirectional Data B+ Bidirectional Data B- Bidirectional Data A+ Bidirectional Data A- Bidirectional Data D+...
  • Page 72 B: P PPENDIX OUTS...
  • Page 73: Echnical Pecifications

    –40 ° to +70 °C (-40 ° to 158 °F) 10–95% relative humidity, non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL 60950-1, EN60950-1, CSA 22.2 No. 60950-1, IEC 60950-1...
  • Page 74: Switch 4200 50-Port (3C17302A)

    –40 ° to +70 °C (-40 ° to 158 °F) 10–95% relative humidity, non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950-1, EN60950-1, CSA 22.2 No. 60950-1, IEC 60950-1...
  • Page 75: Switch 4200 28-Port (3C17304A)

    –40 ° to +70 °C (-40 ° to 158 °F) 10–95% relative humidity, non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950-1, EN60950-1, CSA 22.2 No. 60950-1, IEC 60950-1...
  • Page 76 C: T PPENDIX ECHNICAL PECIFICATIONS...
  • Page 77: Upport For Your Product

    More information on 3Com maintenance and Professional Services is available at http://www.3com.com/ Contact your authorized 3Com reseller or 3Com for a complete list of the value-added services available in your area. BTAINING UPPORT FOR YOUR...
  • Page 78: Troubleshoot Online

    D: O PPENDIX BTAINING Troubleshoot You will find support tools posted on the 3Com web site at Online http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com solutions written by 3Com support engineers.
  • Page 79: Contact Us

    To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your...
  • Page 80 You can also obtain support in this region using the following URL: http://emea.3com.com/support/email.html Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Argentina 0 810 444 3COM Aruba 1 800 998 2112 Bahamas 1 800 998 2112 Barbados...
  • Page 81 NDEX Numbers 10/100/1000BASE-T ports 14 3C number 22 access levels of default users 50 automatic setup 42 3Com Network Supervisor 42 console port 42 browsers choosing 48 cable choosing the correct 25 fiber 28 maximum length 14 pin-outs 69 CD-ROM 10...
  • Page 82 NDEX hardware problems 54 IP addressing 54 LEDs 54 Solving software upgrade problems 56 stack formation problems 56 product name 22 rack mounting a Switch 4200 21 safety information English 58 French 60 German 62 Italian 66 Spanish 64 serial number of the Switch 22 serial port.
  • Page 83: Regulatoryn

    A copy of the signed Declaration of Conformity can be downloaded from the Product Support web page for the Switch 4200 Family (3C17300A, 3C17302A, 3C17304A) at http://www.3com.com. Also available at http://support.3Com.com/doc/3C1730XA_EU_DOC.pdf.

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