Introduction; Network-Based Telephony - 3Com SuperStack 3 NBX Administrator's Manual

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Network-based
Telephony
I
NTRODUCTION
The NBX Administrator's Guide provides information and instructions for
configuring your NBX

Network-based Telephony

■
Overview of the System Software
■
NBX NetSet Administration Utility
■
NBX NetSet Features
■
For information about installing the hardware components, see the
NBX Installation Guide.
3Com Networked Telephony Solutions merge telephony with networking
by delivering business telephone service over a data network.
To the telephone user, the NBX Business Telephone or NBX Basic
Telephone is a typical office telephone. You can use it to make and
receive calls, transfer calls, park calls, use voice mail, and so on. You can
also dial speed dial numbers from either telephone model. Inside the NBX
Telephone is an Ethernet device that can communicate over the LAN
using Ethernet frames or, optionally, IP packets (with the optional
upgrade). The telephone also serves as an Ethernet switch or hub
(depending on the model of telephone) for your computer. You can
connect your computer network interface card (NIC) to your network
(LAN) through the telephone and avoid the need for a second LAN
connection at the desktop.
The core of 3Com Networked Telephony Solutions is the Call Processor.
The Call Processor manages the processes of making and receiving calls,
providing voice mail and auto attendant services, and responding to
requests for special services, such as access to the NBX NetSet
administration utility, Computer Telephony Integration (CTI) services, or
the system's IMAP (Internet Message Access Protocol) server.
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system. This chapter covers these topics: