Altigen MAXCS ACC 6.0 Administration Manual page 453

toll prefix 61
toll restrictions 55
toolbar 31
tools, AltiGen 387
Trace Collector tool 395
trace, collecting 395
traffic statistics 37
traffic statistics, resetting 355
training, technical, for system ad-
mins 428
transmitted caller ID 188
transmitted CID 188
Triton analog GS/LS trunk proper-
ties, setting 156
Triton Analog Station Board
configuration 117
Triton Analog Station Line Proper-
ties dialog box 191
Triton Resource board 117
Triton T1/E1 trunk properties, set-
ting 153
Triton T1/PRI Board
configuration 119
troubleshooting
cannot make connection 431
checking network configuration
431
checking traffic 431
loop-back test 431
poor voice quality 431
VoIP board 431
troubleshooting T1/E1 132
trunk
access code 146
attributes 148
Centrex 148
configuring recording 149
dialing scheme 147
direction of transmission 146
incoming call routing 165
location format 145
phone number 147
trunk access code vs route access
code 146 173
,
trunk access, IP 49
trunk based recording 104
trunk channel, measuring Rx level
160
trunk configuration 143
Trunk Monitor Enable option 215
trunk properties
H323 tie, setting 150
SIP trunk, setting 151
SIPtie, setting 150
Trunk View window 35 ,
trunks
paging 147
setting attributes 146
Triton Analog trunk GS/LS prop-
erties, setting 156
Triton T1/E1 trunk properties,
setting 153
unavailable 143
using Apply To button 145
trunks, tie, enabling hop off 57
U
UDP ports 423
AltiServ behind NAT 316
UDP ports, and firewall 296
unanswered calls 252
handling 210
uninstalling MAXCS 27
unusual voice mail activity notifica-
tion 203
update prompts 63
user defined # 229
users, managing VoIP domain 325
V
View menu 31
view window
call log 36
View windows 32
virtual extension 186
voice
poor quality 431
Voice File Converter 399
voice mail
configuration 77
distribution lists 82
messaging 77
mobile extension 239
setting notification 201
synchronizing with Exchange
server 199
voice mail activity notification, un-
usual 203
voice mail activity, unusual
setting parameters for notifica-
tion 203
voice mail playing order 247
voice quality
and WAN bandwidth 312
voicemail playing order 200
VoIP
codec profiles 308
VoIP bandwidth
about 304
requirements 295
VoIP configuration 295
VoIP domain
144
adding servers 321
creating multi-site 319
extension scope 326
managing users 325
rejoining a server to 324
279
,
, 274
304
,
323
,
MAXCS ACC 6.0 Administration Manual
relocating extension 330
relocating extension using #27
332
system ID and 323
VoIP menu 31
VoIP network management 303
VoIP traffic display 37
VoIP troubleshooting 431
W
waiting time, callers in queue 37
WAN
bandwidth 295
router configuration 296
windows
view (boards, trunks, etc.) 32
work days, setting 51
Work/Hunt Group Converter tool
401
workgroup
adding a 267
answer handling 279
converting to hunt group 401
establishing basic attributes 267
incoming call handling 277
logging outbound calls 196
mail management 272
message notification 276
queue management 281
recording options 269
service level 37
setup 267
single call handling 280
workgroup configuration 263
workgroup queue
agent pick up call 196
workgroup status display 229
Workgroup view window 36
wrapup 36
wrap-up time, setting 196
Z
zero code suppression 124
Bell 124
GTE 124
Jam Bit 8 124
439