Database
Definition
Element
DurInAbnInQ
Total queue time of calls hang-up
in queue
DurInAbnInQ_Ri
Total ring time of calls hang-up in
ngTime
queue
NumInAbnDuring
Number of calls hang-up during
Ring
ring (in queue or never in queue)
DurInAbnDuring
Total Queue time for calls hang-up
Ring
during ring
DurInAbnDuring
Total Ring time for calls hang-up
Ring_RingTime
during ring (in queue or never in
queue)
NumInAbnVmMs
Number of calls abandoned to VM
g
leaving voice message (transferred
to VM from queue by caller
pressing a digit or the system
redirects the call to VM)
DurInAbnVmMsg
Total Queue time for calls
abandoned to VM leaving voice
message
DurInAbnVmMsg
Total Ring time for calls
_RingTime
abandoned to VM leaving voice
message
NumInAbnVmNo
Number of calls abandoned to VM
Msg
without leaving VM (redirected to
VM from queue by caller pressing
a digit or the system redirecting the
call to VM)
DurInAbnVmNo
Total Queue time for calls
Msg
abandoned to VM without leaving
message
DurInAbnVmNo
Total Ring time for calls
Msg_RingTime
abandoned to VM without leaving
message
NumInAbnToApp
Number of calls abandoned to add-
on applications
DurInAbnToApp
Total Queue time for calls
abandoned to add-on applications
Records and Data Schema
Type
Specification
LONG
LONG
LONG
LONG
LONG
LONG
LONG
LONG
LONG
LONG
LONG
LONG
LONG
CDR Manual 77
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