Altigen MAX Communication Server Release 6.5 Manual page 76

Call detail reporting
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14 = Transfer Cancel: A calls B. B presses flash, calls C and is connected.
Then B presses flash to disconnect C and connect back with A. Call
B with C exits with "transfer cancel".
15 = Go to VM w/out leaving vm: A calls B. B is busy or ring no answer.
A goes into B's voice mail. A drops without leaving any voice mail.
16 = Go to VM with leaving vm: A goes into B's voice mail, leaves a voice
mail, and then drops.
17 = General VM: A presses ## to enter the voice mail system, inputs
password, then drops.
18 = VM Access: A presses ### to enter another extension's voice mail,
then drops.
19 = VM Notify: A receives a notification call, enters password, then
drops.
20 = Call Pick Up: A calls B. While B is ringing, C enters #29B to pick up
this call. Call A with B gets this exit state.
21 = All Trunks Busy: A dials an outside number, and no trunk is seized.
A drops and gets this exit state.
22 = No session: A tries to log on to MaxCommunicator/MaxAgent/
AltiConsole/third party application, but there are no more licenses
available.
23 = Personal Park: call is parked by #31.
24 = System Park: call is parked by #41.
25 = Line Park: call is parked by #51.
26 = Call Monitor: A runs MaxSupervisor and initiates a silent monitor or
barge in.
27 = Overhead Paging: Call presses #44 / #45 / #46 to page.
28 = Reminder Call: Call was preset as a reminder call.
29 = Group Member RNA: A calls a workgroup and rings an agent. The
agent does not answer the ring.
30 = One Number Access: A calls B and goes into B's one number access
menu.
31 = APC Connect: [never used]
32 = Ring: call is dropped while it's ringing.
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