Altigen MAX Communication Server Release 6.5 Manual page 52

Call detail reporting
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Caller ID
Caller Name
Target Type
Target PAD
Target ID
Target Name
Workgroup
Number
Outgoing
Workgroup
DNIS
Project
Account Code
Attendant
Duration
Ring Duration
Queue Duration
VM Duration
VM Record
Duration
48 CDR Manual
Record Window for "Call Info"
Shown in "Call Details" on page 27
Caller number for a call
Caller name for a call
Call target line type (see Table 9, "CDRMAIN," on page 66 for
details)
Physical address of line for a call target
Number for a call target
Name for a call target
Target workgroup number for an incoming call
Workgroup number for an outgoing call, as set in MaxAdmin
or by agent at logon
DNIS number for incoming call
Project number for trunk, as set in MaxAdmin
Account code
Duration while call is in Auto Attendant/IVR state
Duration while call is in ringing state.
Duration while the incoming call is in queue (workgroup or
direct call)
Duration after a call goes into voicemail box; includes greeting,
false attempts at messages, and review of message, and
includes VM Record Duration
Duration of recording time for a VM message that was
completed; in MaxCommunicator, this corresponds to Length
field of a voicemail.

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