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33 = Transfer Ring: A calls B. B presses Flash and dials C. While C is
ringing, B drops and A drops. Call A with C gets this exit state.
34 = Transfer Connected: A calls B and is connected. A presses flash, dials
C, and is connected too. A drops. Call A with C got this exit state.
Table 10: WGRTSUMMARY
Database
Definition
Element
Version
Version of the record
NodeID
Server ID (System ID) assigned to a
MAXCS system in MaxAdmin
StartTime
GMT start time of record's period.
Seconds since 1970/01/01 00:00:00.
EndTime
GMT end time of record's period.
Seconds since 1970/01/01 00:00:00.
GMTOffset
Offset to GMT time, includes daylight
savings, in seconds; ex: Pacific
Summer time 22500
LocalDay
8 digit number representing date
ex: 20040608 = 06/08/2004
DayOfWeek
Day of the week
WGNum
Workgroup Number
CurNumAgent
Total Agent configured to the WG
Cfg
CurNumAgent
Total Agents Un-Staffed (Snapshot at
UnStaff
EndTime)
CurNumAgent
Total Agents Logged Out (Snapshot
Logout
at EndTime)
Records and Data Schema
Type
Specification
LONG
2 = OE/ACM
5.0A
LONG
value: 1–100
LONG
LONG
LONG
LONG
Format:
yyyymmdd
LONG
0 = Sunday
1 = Monday
2 = Tuesday
3 = Wednesday
4 = Thursday
5 = Friday
6 = Saturday
LONG
LONG
LONG
LONG
CDR Manual 73
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