Intergraph InterRAID-8e Hardware User's Manual

Enhanced disk array cabinet
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InterRAID-8e
Hardware User's Guide
February 1998
DHA022310

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Troubleshooting

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Summary of Contents for Intergraph InterRAID-8e

  • Page 1 InterRAID-8e Hardware User’s Guide February 1998 DHA022310...
  • Page 2 Notice Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
  • Page 3 Warnings Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment. To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than instructed.
  • Page 5: Table Of Contents

    Bus Configurations....................2 MegaRAID Controllers......................3 Applicable Intergraph Systems..................... 3 Returning Equipment to Intergraph Computer Systems ............3 Obtain an RGA Log Number.................. 4 Complete the RGA Form and Shipping Label............4 Repackage Disk Drives for Separate Shipment ............4 Repackage Disk Drives and Cabinet ...............
  • Page 6 3 Setting Up InterRAID-8e Rack-Mount ................ 21 Installing the MegaRAID Controller .................. 22 TDZ-612 RAX, RenderRAX, and InterServe 6x5R Systems......... 23 InterServe 8400, InterServe 650/660, and StudioZ RAX Systems ......24 InterServe 8000 Systems ..................25 InterServe 8400/650/660 Channel 2 Expansion ............ 26 InterServe 8000 Channel 2 Expansion ..............
  • Page 7 Select Adapter Menu.................... 56 Disable BIOS Menu ..................... 56 Configuring Arrays and Logical Drives................56 Choosing a Configuration Method................ 57 Designating Drives as Hotspares ................58 Using Easy Configuration ..................59 Using New Configuration..................62 Using View/Add/Delete Configuration ..............66 Initializing Logical Drives..................
  • Page 8 viii Properties......................104 Hide/Display Toolbox..................104 Performance Monitor On/Off ................104 Object Identification On/Off................105 Enable/Disable Sound ..................105 Enable/Disable Alarm Control ................105 Exit ........................105 Physical Drv Menu ......................106 Logical Drv Menu......................107 Create .........................107 Initialize......................108 Check Parity......................108 Properties......................109 Window..........................109 Help..........................109 8 Configuring the Disk Array for Performance.............111 RAID Technology......................111 Striped RAID Performance ....................111 Mirrored RAID Performance ....................112...
  • Page 9 Troubleshooting........................122 Host System ......................123 InterRAID-8e ......................124 10 Servicing the Disk Array ...................127 Precautions ........................127 Replacing a MegaRAID Controller ...................128 Replacing Disk Drives ......................128 Replacing Power Supplies....................129 Replacing Cooling Fans ....................131 Replacing a Fuse.......................132 Replacing Cabinets ......................133 A Specifications.......................135 B Software Updates......................137 Updating the MegaRAID Driver ..................137 Installing MegaRAID Utilities ..................138 C RAID Controller......................141...
  • Page 11: Preface

    InterRAID-8e. InterRAID-8e features SAF-TE disk array cabinets with Ultra SCSI in single-bus and dual-bus configurations. This guide provides user and technical information and instructions for installing the disk array cabinet for use with Intergraph’s servers. It also provides hardware and software installation procedures, specifications, and troubleshooting information.
  • Page 12: Document Conventions

    Intergraph Computer Systems offers an assortment of customer support options. Hardware and Software Support Services Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-party equipment. Services include warranty upgrades, repair depot service, on-site hardware maintenance, system administration, and network consulting. Hardware purchased from Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years.
  • Page 13: World Wide Web

    On these pages, you can get news and product information, technical support information, software updates and fixes, and more. Intergraph Bulletin Board Service On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more. To connect to the IBBS: 1.
  • Page 14: More Support Options

    Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems. You use your service number for warranty or maintenance calls.
  • Page 15: Getting Started

    Getting Started This chapter provides basic information about the InterRAID-8e disk array cabinet. Read this information before setting up the cabinet. The setup chapters for deskside and rack- mount cabinets assume the system base unit is already set up. To set up the deskside cabinet, see Chapter 2, “Setting Up InterRAID-8e Deskside.” To set up the rack-mount cabinet, see Chapter 3, “Setting Up InterRAID-8e Rack- Mount.”...
  • Page 16: Ultra Scsi Bus Termination

    Ultra SCSI Bus Termination The Ultra SCSI bus is the pathway over which disk drive data and status signals transmit between the MegaRAID controller and the disk array cabinet. To function properly, the bus must be terminated at both ends. The MegaRAID controller in the host system provides termination for one end of the bus.
  • Page 17: Megaraid Controllers

    Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph Computer Systems for repair. Follow the steps in the next sections to obtain a Returned Goods Authorization (RGA) log number, complete the RGA form and shipping...
  • Page 18: Obtain An Rga Log Number

    Obtain an RGA Log Number The RGA log number must be included with the shipment for Intergraph Computer Systems to properly track the repair work and return the equipment. To obtain an RGA log number: 1. Determine the serial number of the system. The serial number is located on a white bar code identification label on the back of the base unit.
  • Page 19: Repackage Disk Drives And Cabinet

    CAUTION Pack the RAID disk drives in the Intergraph multi-pack drive box for transportation. If the drives are not packed into this box, they could be damaged during shipment. If you do not have an Intergraph multi-pack box, call the Intergraph Order Desk at 1-800-543-1054.
  • Page 20 5. Place the top foam layer into the drive box. CAUTION If the top foam layer is not installed, the drives may move around inside the box causing damage during shipment. 6. Securely tape the drive box closed. CAUTION Remove all RAID disk drives from a disk array before repacking the cabinet. If you ship a cabinet with disk drives installed, the drives and the cabinet could be damaged.
  • Page 21 Shipping Carton The disk drive boxes were not designed to ship disk drives by themselves. If shipping disk drives alone, order the Intergraph multi-pack box. Disk Drive Boxes CAUTION The type of disk drive box that fits inside the shipping carton should be used only when shipping drives with an InterRAID cabinet.
  • Page 23: Setting Up Interraid-8E Deskside

    Setting Up InterRAID-8e Deskside This chapter describes setting up the deskside (standalone) InterRAID-8e cabinet. If setting up a rack-mount InterRAID-8e cabinet, see Chapter 3. When setting up the deskside cabinet, you will perform the following tasks: Unpack the equipment. Install the MegaRAID controller (if not pre-installed in the system base unit). Set up the cabinet.
  • Page 24: Installing The Megaraid Controller

    Installing the MegaRAID Controller If the InterRAID-8e option includes a MegaRAID controller in the shipping carton, follow these instructions to install the controller into the system. Otherwise, go to “Setting up the Cabinet.” The following table shows information about the deskside systems that allow the InterRAID-8e option.
  • Page 25: Tdz-610 And Interserve 6X5 Systems

    TDZ-610 and InterServe 6x5 Systems The following figure shows the PCI slots of the TDZ-610 and the InterServe 6x5 systems. PCI Slot 1 (Primary for InterServe 6x5 with PCI Slot 6 internal RAID) To install the MegaRAID controller: 1. Ensure the system is powered off. 2.
  • Page 26: Interserve 80 Systems

    InterServe 80 Systems The following shows the I/O panel on the back of the InterServe 80 systems. PCI Slot 1 PCI Slot 7 To install the Two-channel MegaRAID controller: 1. Ensure the system is powered off. 2. Remove the top cover and left side panel from the system. 3.
  • Page 27: Interserve 8000 Systems

    InterServe 8000 Systems The following shows the I/O panel on the back of the InterServe 8000 systems. PCI Slot 4 (Primary) PCI Slot 5 PCI Slot 8 To install the MegaRAID controller: 1. Ensure the system is powered off. 2. Remove the right side panel from the system. 3.
  • Page 28: Setting Up The Cabinet

    1 meter to the cabinet, the cabinet and controller will not operate reliably. CAUTION The disk array cabinets must not be daisy-chained to each other. If you attach cables in this manner, the cabinet and controller may not operate reliably. Intergraph Computer Systems does not recommend daisy-chaining cabinets.
  • Page 29: Tdz-610 And Interserve 6X5 Systems

    TDZ-610 and InterServe 6x5 Systems Connect the RAID SCSI cables to the disk array cabinet and MegaRAID controller as follows. To connect the cables: 1. Connect a RAID SCSI cable to the Channel 0 port on the cabinet and to the Channel 0 port on the MegaRAID controller.
  • Page 30: Interserve 80 Systems

    InterServe 80 Systems Connect the RAID SCSI cables to the disk array cabinet and MegaRAID controller as follows. To connect the cables: 1. Connect a RAID SCSI cable to the Channel 0 port on the cabinet and to the Channel 0 port on the MegaRAID controller.
  • Page 31: Interserve 8000 Systems

    InterServe 8000 Systems Connect the cables for the secondary controllers as follows. NOTE Do not connect cables to the external ports of the primary controller, located in PCI Slot 4. The primary controller uses Channel 0 and 1 for the internal RAID section, so a cable cannot be connected to the external Channel 0 and Channel 1 port.
  • Page 32: Installing And Labeling Raid Disk Drives

    Installing and Labeling RAID Disk Drives The InterRAID-8e cabinet supports up to eight 1.0-inch or 1.6-inch high, 3.5-inch form factor RAID disk drives. Capacities include 4 GB, 9 GB, and higher as the disk drives become available. The slots of the InterRAID-8e cabinet are numbered from 1 to 8, starting with the bottom slot.
  • Page 33: Powering On And Configuring The System

    The lower four RAID disk drives connect to one channel; the upper four RAID disk drives connect to another channel. The following table shows the channel and ID numbers used for drives installed in a cabinet. Disk Drive Label Cabinet Slots ADP X CH 1 ID 4 8 (top) ADP X CH 1 ID 2...
  • Page 34: Important Software Notices

    Appendix B of this guide, and in the hardware documentation delivered with your server. Intergraph Computer Systems recommends that you add a shortcut to Power Console to the Windows NT Startup menu (Start/Programs/Startup). See Windows NT Help for information on adding a shortcut to a menu on the Start menu.
  • Page 35: Setting Up Interraid-8E Rack-Mount

    Setting Up InterRAID-8e Rack-Mount This chapter describes setting up the rack-mount InterRAID-8e cabinet. If setting up a deskside (standalone) InterRAID-8e cabinet, see Chapter 2. When setting up the rack-mount cabinet, you will perform the following tasks: Unpack the equipment. Install the MegaRAID controller (if not pre-installed in the system base unit). Install the cabinet in the rack.
  • Page 36: Installing The Megaraid Controller

    NOTE If any of the listed parts are missing or damaged, call the Customer Response Center at 1-800-633-7248. Installing the MegaRAID Controller If the InterRAID-8e option includes a MegaRAID controller in the shipping carton, follow the instructions in this section to install the controller into the system. Otherwise, go to “Installing the Cabinet into a Rack.”...
  • Page 37: Tdz-612 Rax, Renderrax, And Interserve 6X5R Systems

    TDZ-612 RAX, RenderRAX, and InterServe 6x5R Systems The following shows the I/O panel on the back of the TDZ-612 RAX, RenderRAX, and InterServe 6x5R systems. PCI Slot 1 PCI Slot 6 To install the controller: 1. Ensure the system is powered off. 2.
  • Page 38: Interserve 8400, Interserve 650/660, And Studioz Rax Systems

    InterServe 8400, InterServe 650/660, and StudioZ RAX Systems The following shows the I/O panel on the back of the InterServe 8400, InterServe 650/660, and StudioZ RAX systems. PCI Slot 4 (Primary) PCI Slot 8 PCI Slot 5 (Secondary (Secondary) To install the controller: 1.
  • Page 39: Interserve 8000 Systems

    InterServe 8000 Systems The following shows the I/O panel on the back of the InterServe 8000 systems. PCI Slot 4 (Primary) PCI Slot 5 PCI Slot 8 To install the controller: 1. Ensure the system is powered off. 2. Remove the right side panel from the system. 3.
  • Page 40: Interserve 8400/650/660 Channel 2 Expansion

    InterServe 8400/650/660 Channel 2 Expansion The MegaRAID controller has three channels available for cabinet connection. Two of the channels (0 and 1) are available on the back of the controller. The third channel (2) is accessible via the Channel 2 ports above the I/O panel. If the Channel 2 access cable is not installed in the base unit, you must install the cable to use Channel 2 of the controller.
  • Page 41: Interserve 8000 Channel 2 Expansion

    InterServe 8000 Channel 2 Expansion The MegaRAID controller has three channels available for cabinet connection. Two of the channels (0 and 1) are available on the back of the controller. The third channel (2) is accessible via the Channel 2 port to the left of the I/O panel. If the Channel 2 access cable is not installed in the base unit, you must install the cable to use Channel 2 of the controller.
  • Page 42: Installing The Cabinet Into A Rack

    The InterRAID-8e cabinet requires 4 U vertical mounting space. One U equals 1.75 inches. The Intergraph rack is designed to support the weight of the cabinet when fully loaded with disk drives (weighing approximately 70 pounds). If installing the cabinet into a non- Intergraph rack, ensure the rack can safety support the weight of the cabinet and drives.
  • Page 43 3. Using the screws provided, attach the mounting shelves to the rack. See the following figure. Interior Face of Mounting Post Mounting Shelf 4. Place the InterRAID-8e cabinet on the mounting shelf as shown in the following figure. 5. Install tinnerman nuts on the exterior face of the two front mounting posts. Using the screws provided, secure the handle brackets to the rack.
  • Page 44: Connecting The Cables

    Connecting the Cables This section describes the external RAID SCSI cable connections for single-bus and dual-bus disk array cabinets. The single-bus cabinet uses only one channel from the MegaRAID controller. The dual-bus cabinet uses two channels from the MegaRAID controller. The following sections describe the details for connecting the cabinets.
  • Page 45: Dual-Bus Cabinets

    Channel 2 Port MegaRAID Controller External Connectors NOTE Ensure that the 2 meter cables connect to the right side of the InterRAID cabinet. The InterRAID-8e cabinet contains special extender circuitry that supports longer (2 meter) cable lengths connected only on the right side of the cabinet. Do not connect 2 meter cables to the left side of the cabinet.
  • Page 46 InterServe 8400 -- Channels 0 and 1 are used for internal RAID section. Channels 0 and 1 are not available for connecting RAID SCSI cables to one disk array cabinet. InterServe 8000 -- Channels 0 and 1 are used for internal RAID section. Channels 0 and 1 are not available for connecting a cabinet.
  • Page 47: Installing And Labeling Raid Disk Drives

    3. Route the cables through the cable handler (if installed) or other retaining devices, such as clips, cable ties, etc. 4. Choose the proper power cord for the cabinet depending on your country. See the Power Supply Cord Selection instruction sheet included in the accessory pack. 5.
  • Page 48 Blank Disk Drive Label x GB Number Added x GB NOTE The label sheets do not include the numbers 3 and 7 for SCSI IDs. These ID numbers are used by the disk array and for the MegaRAID controller board. In a single-bus InterRAID-8e cabinet, all eight RAID disk drives connect to a single channel.
  • Page 49: Powering On And Configuring The System

    Appendix B of this guide, and in the hardware documentation delivered with your server. Intergraph Computer Systems recommends that you add a shortcut to Power Console to the Windows NT Startup menu (Start/Programs/Startup). See Windows NT Help for information on adding a shortcut to a menu on the Start menu.
  • Page 50 To power on and configure the system: 1. Power on the InterRAID-8e cabinet and wait for the audible beep. After the power-on self-test completes, the Drive Status and Channel Mode LEDs remain green. NOTE The Power Status LED remains amber and the LCD screen displays Non-Redundant Power when only one power supply is present, or if more than four drives are used with two power supplies.
  • Page 51: Using The Information Control Panel

    Using the Information Control Panel You can use the Information Control Panel (ICP) to silence the audible alarm, and monitor the power supplies, fans, microprocessor, and cabinet temperature. Other menu functions let you view component system status, read the firmware revision level, and establish a passcode to protect SCSI ID options.
  • Page 52: System Status Icon

    System Status Icon An animated System Status icon appears in the ICP approximately 30 seconds after a static display and indicates system status. It displays a “happy face” and looks left and right when all systems operate normally. If an abnormality occurs within the system, the icon changes to a “sad face”...
  • Page 53: Configuration Info

    During normal operation, if one of the power supplies fails, a continuous alarm sounds and a warning message displays. The message tells you that the state of the power supply system is no longer redundant. Display the Component Status menu to determine which power supply has failed.
  • Page 54: Options Menu

    Lock (or Unlock) SCSI ID SCSI ID displays the ID that is set for each disk drive slot. Intergraph Computer Systems recommends that you do not change any SCSI ID settings, even though SCSI IDs 0 through 15 are available and can be changed at the SCSI ID menu. If you change a SCSI ID setting, you must turn off power to the InterRAID-8e cabinet and wait 30 seconds before turning on power again for those settings to take effect.
  • Page 55: Heat Threshold

    NOTE The Heat Threshold value is pre-set at the factory and should not be changed unless directed by Intergraph Computer Systems Technical Support. The default setting is 116 degrees F (47 degrees C). Choose this option to change the temperature value for the temperature monitoring system.
  • Page 56: Lock (Or Unlock)

    Lock (or Unlock) This option lets you lock or unlock the Heat Threshold and Change Passcode items found under the Options Menu. The option lets you change and lock the values to protect them from being changed by unauthorized users. The following is an example display: ENTER 4 DIGIT PASSCODE...
  • Page 57: Using The Megaraid Bios Configuration Utility

    The assignments also vary depending on the system boot device. Fixed Hard Disk Drive Intergraph systems that include a MegaRAID controller but use a fixed disk drive on a separate controller as a boot device are covered in this section.
  • Page 58: Interserve 615, 625, 635, 645 Systems

    Fifth InterServe 615, 625, 635, 645 Systems InterServe 615, 625, 635, 645 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 1 through 5 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 1 as the boot controller.
  • Page 59: Interserve 8400 Systems

    Fifth InterServe 8400 Systems InterServe 8400 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 4 through 8 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 4 as the boot controller.
  • Page 60: Interserve 8000 Systems

    Fifth InterServe 8000 Systems InterServe 8000 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 4 through 8 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 4 as the boot controller.
  • Page 61: Starting Megaraid Bios

    Three Controllers PCI Slot Controller BIOS Configuration First 0 (Boot) Second Third Four Controllers PCI Slot Controller BIOS Configuration First 0 (Boot) Second Third Fourth Five Controllers PCI Slot Controller BIOS Configuration First 0 (Boot) Second Third Fourth Fifth Starting MegaRAID BIOS When the system boots, press when the following appears: CTRL...
  • Page 62: Identifying Management Menu Options

    Identifying Management Menu Options The Management menu options are as follows: Option Description Configure Configures physical arrays and logical drives Initialize Initializes one or more logical drives Objects Individually accesses controllers, logical drives, physical drives and SCSI channel settings Format Low-level formats a hard disk drive Rebuild Rebuilds a failed disk drive...
  • Page 63: Management Menu Tree

    Management Menu Tree The following is an expansion of the Management menu options. The menu items are explained on the following pages. CONFIGURE -- Easy Configuration New Configuration View/Add /Delete Configuration Clear Configuration INITIALIZE -- OBJECTS -- Adapter -- Clear Configuration FlexRAID PowerFail Flexible Dynamic Sizing Disk Spin-up Timings...
  • Page 64: Configure Menu

    Configure Menu Choose the Configure option from the Management menu to select a method for configuring arrays and logical drives. Intergraph Computer Systems recommends that you view a configuration to prevent accidental modification of data. Option Description Easy Select this option to perform a basic logical drive configuration where...
  • Page 65 Ensure the following important default settings of the Objects menu: Under Objects/Adapter/Chip Set Type, ensure “Others” is selected. Under Objects/Adapter/Alarm Control, ensure “Disable” is selected. Under Objects/Adapter/Spinup Timings/Spinup Parameters, ensure “two drives every six seconds” is selected. Under Objects/SCSI Channel/Ultra SCSI, ensure “Enable” is selected for channels connected to InterRAID-8e cabinets only.
  • Page 66 Option Description Rebuild Rate Choose this option to change the rebuild rate for the controller. You can also display the firmware version number. Alarm Control Choose this option to enable, disable, or silence the onboard alarm tone generator. Default is disable. Auto Rebuild Choose this option to enable automatic rebuild.
  • Page 67 Physical Drive Choose the Physical Drive option from the Objects menu to select a physical device and to perform the operations listed in the table below. The physical hard disk drives in the system are listed. Move the cursor to the desired device and press to display the following: ENTER NOTE...
  • Page 68: Format Menu

    The following displays: -------------- Channel x ---------------- Terminate High 8 Bits Terminate Wide Channel Disable Termination Set PowerOn Defaults Ultra SCSI = DISABLED The following table describes the SCSI Channel options. Option Description Terminate Choose this option to enable termination on the selected channel for the High 8 Bits upper eight bits and disable termination on the MegaRAID controller for the lower eight bits.
  • Page 69: Rebuild Menu

    Rebuild Menu Choose Rebuild from the Management menu to rebuild one or more failed disk drives. Check Consistency Menu Choose this option from the Management menu to verify the redundancy data in logical drives using RAID levels 1, 3, or 5. CAUTION Checking consistency could mean loss or corruption of data when an inconsistency is found and corrected.
  • Page 70: Select Adapter Menu

    Select Adapter Menu This menu item displays only if more than one MegaRAID controller is installed in the system. The following displays when you choose the Select Adapter option from the Management menu: Select the MegaRAID adapter that you want to configure from the above menu. Disable BIOS Menu Choose this option from the Management menu.
  • Page 71: Choosing A Configuration Method

    Choosing a Configuration Method Easy Configuration In Easy Configuration, each physical array you create is associated with exactly one logical drive, and you can modify the following parameters: RAID level Stripe size Cache write policy Read policy I/O policy If there are already logical drives configured when you select Easy Configuration, their configuration information is not disturbed.
  • Page 72: Designating Drives As Hotspares

    Designating Drives as Hotspares Hotspares are physical drives that are powered up with the RAID drives, and usually stay in a standby state. If a disk drive used in a RAID logical drive fails, a hotspare will automatically take its place and the data on the failed drive is reconstructed on the hotspare. Hotspares can be used for level 1, 3 and 5 RAID.
  • Page 73: Using Easy Configuration

    Press the arrow keys to select Make Hotspare and press . The indicator for the selected ENTER drive changes to HOTSP. Using Easy Configuration Follow the steps below to create arrays using Easy Configuration. In Easy Configuration, each array is associated with exactly one logical drive. You can define a maximum of eight (8) logical drives per MegaRAID controller.
  • Page 74 The number of physical drives in a specific array determines the RAID levels that can be implemented with the array. RAID 0 requires one to eight physical drives per array. RAID 1 requires exactly two physical drives per array. RAID 3 requires three to eight physical drives per array. RAID 5 requires three to eight physical drives per array.
  • Page 75 6. Set the stripe size when this feature becomes available. Set cache write policy, read policy, and I/O (cache) policy from the Advanced Menu from the bottom window of the logical drive configuration screen. The Advanced menu options are as follows: Option Description Stripe Size...
  • Page 76: Using New Configuration

    8. When you finish defining the current logical drive, highlight Accept from the bottom window of the logical drive configuration screen, and press . The array selection ENTER screen displays if there are any unconfigured disk drives left. 9. Repeat steps 3 through 8 to configure another array and logical drive. MegaRAID supports up to eight logical drives per controller.
  • Page 77 Hot key information appears at the bottom of the screen. The hot key functions are as follows: Display the manufacturer data and error count for the highlighted drive. Display the logical drives that have been configured. Designate the highlighted drive as a hotspare . Display the logical drive configuration screen.
  • Page 78 The window at the top of the screen shows the logical drive that is currently being configured as well as any existing logical drives. The column headings are as follows: The logical drive number RAID The RAID level Size The logical drive size #Stripes The number of stripes (physical drives) in the associated physical array StrpSz...
  • Page 79 The spanning options are: Configuring RAID 10, RAID 30, or RAID 50 Logical Drives. Configure RAID 10 by spanning two to four contiguous arrays, each containing one RAID 1 logical drive. The RAID 1 logical drives must have the same stripe size. For example, you can use the span option to configure up to four pairs of RAID 1 drives.
  • Page 80: Using View/Add/Delete Configuration

    Using View/Add/Delete Configuration Follow the steps below to create arrays using View/Add/Delete. View/Add/Delete Configuration allows you to associate logical drives with partial and/or multiple physical arrays (this is called spanning of arrays). The existing configuration is left intact when you select view to look at the current configuration.
  • Page 81 The number of physical drives in a specific array determines the RAID levels that can be implemented with the array. RAID 0 requires one to eight physical drives per array. RAID 1 requires exactly two physical drives per array. RAID 3 requires three to eight physical drives per array. RAID 5 requires three to eight physical drives per array.
  • Page 82 7. Set the spanning mode for the current logical drive. Highlight Span from the bottom window of the logical drive configuration screen and press . The choices are: ENTER CanSpan Array spanning is enabled for the current logical drive. The logical drive can occupy space in more than one array.
  • Page 83: Initializing Logical Drives

    NOTE For a description of the options, refer to the table in “Using Easy Configuration.” 10. After setting the options, press to exit the Advanced Menu. 11. When you finish defining the current logical drive, highlight Accept from the bottom window of the logical drive configuration screen, and press .
  • Page 84 4. When initialization is complete, press any key to continue. Press to return to the Management menu. To use individual initialization: 1. Choose the Objects option from the Management menu. Choose the Logical Drive option from the Objects menu. The following displays. 2.
  • Page 85: Formatting Physical Drives

    Formatting Physical Drives Choose the Format option from the Management menu to low-level format one or more physical drives. A physical drive can be formatted if it is not part of a configuration and is in a Ready state. Since most SCSI drives are factory formatted, do this step only if the drive has an excessive number of media errors.
  • Page 86: Rebuilding Critical Logical Drives

    2. Press the arrow keys to highlight the physical drive to be formatted and press ENTER The following action menu displays: 3. Choose the Format option from the action menu and respond to the confirmation prompt. Formatting can take some time, depending on the drive capacity. 4.
  • Page 87 The rebuild types are as follows: Type Description Automatic MegaRAID automatically tries to use hotspares to rebuild failed disk Rebuild drives. Display the Objects menu, Physical Drive option screen while a rebuild is in progress. The drive indicator for the hotspare disk drive changes to REBLD A[array number]-[drive number], indicating the disk drive to be replaced.
  • Page 88: Using A Pre-Loaded Scsi Drive "As-Is

    To use batch mode for manual rebuild: 1. Choose Rebuild from the Management menu. A device selection window is displayed showing the devices connected to the current controller. The failed drives have FAIL indicators. 2. Press the arrow keys to highlight all drives to be rebuilt. Press the spacebar to select the highlighted physical drive for rebuild.
  • Page 89: Saving And Restoring A Configuration

    Saving and Restoring a Configuration The MegaRAID configuration manager allows you to save the MegaRAID controller’s drive configurations to a diskette. You should always back up the hardware configuration for every InterRAID cabinet connected to the system. This section also describes how to restore a lost hardware configuration to the MegaRAID controller.
  • Page 90 To restore a configuration to the MegaRAID controller: 1. At the MegaRAID PCI Adapter Configuration Manager menu, key in 2. CAUTION In the next step, key in only a MegaRAID configuration file. Restoring any other file will overwrite the binary code for setting the registers, causing damage to the RAID controller board.
  • Page 91: Using The Power Console Gui

    The assignments also vary depending on the system’s boot device. Fixed Hard Disk Drive Intergraph systems that include a MegaRAID controller but use a fixed disk drive on a separate controller as a boot device are covered in this section.
  • Page 92 The following tables show how Power Console lists from one to five installed controllers. One Controller PCI Slot Controller Power Console First Two Controllers PCI Slot Controller Power Console First Second Three Controllers PCI Slot Controller Power Console First Second Third Four Controllers PCI Slot...
  • Page 93: Interserve 615, 625, 635, 645 Systems

    InterServe 615, 625, 635, 645 Systems InterServe 615, 625, 635, 645 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 1 through 5 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 1 as the boot controller.
  • Page 94: Interserve 8400 And 8000 Systems

    InterServe 8400 and 8000 Systems InterServe 8400 and 8000 systems are shipped from Intergraph Computer Systems with RAID controllers installed in PCI slots 4 through 8 which should remain in these slots. On a system with multiple RAID controllers, always use the RAID controller in PCI slot 4 as the boot controller.
  • Page 95: Starting Power Console

    Starting Power Console Select the MegaRAID Power Console icon from the MegaRAID group in the Windows NT screen to display the main menu. NOTE On systems with two-channel MegaRAID controllers, only two columns representing the two channels will appear on the main menu. Top Menu Toolbox NOTE...
  • Page 96: Identifying Power Console Options

    Identifying Power Console Options Power Console executes from any workstation and runs under Microsoft Windows NT. The topics discussed in this section include: Configuration Icons Drag and Drop Icons Logical Drives Icons and Logical Drive x menu Channels Icons and Channel x menu Configuration Icons The icons are described below.
  • Page 97: Drag And Drop Icons

    Custom configuration; click on this icon to allow you to configure the RAID subsystem. Reset; click on this icon to clear the RAID configuration on the currently selected controller. A confirmation dialog appears as follows: Click on OK to reset the configuration or Cancel to abort the process. View log;...
  • Page 98: Logical Drives Icons And Logical Drive X Menu

    Initialize logical drive; drag the logical drive icon that represents the drive to be initialized to this icon. CAUTION If you reset your configuration by mistake, you can recover it by reconfiguring the physical drives into the same array and logical drive structure they were in, or by saving the configuration without initializing.
  • Page 99 Logical Drive x Menu You can perform RAID tasks on preconfigured RAID logical drives without halting system operations. You can select any bolded option from the Logical Drive x pull down menu as shown in the following dialog: Change Config and Add Drive Options Trash Icon Change Config and Add Drive options extend from the Advanced Menu.
  • Page 100: Channels Icons And Channel X Menu

    Channels Icons and Channel x Menu The channels icons consist of a stack of drive icons where each device on a SCSI channel is represented by a disk, CD-ROM, or tape drive icon. The channel indicator light on each channel icon indicates the status of that channel. Green indicates normal operation.
  • Page 101: Viewing Information

    Changing RAID Level Configuring a Hotspare Rebuilding a Drive Removing a Drive Selecting Change Policy Viewing Information Status Logs Power Console allows you to control and monitor the status of hard disk drives and the RAID enclosure. Power Console also logs messages to the system’s application log file. To view Power Console logs from the Power Console main menu, select View Log icon to display the View Log file.
  • Page 102: Selecting Adapter_X

    4. Sequence through the IDs on each channel by selecting Previous or Next. 5. When finished viewing device information, select OK. Selecting Adapter_ x You must select the proper RAID controller board (Adapter_x in Power Console main menu) before you can monitor or configure the RAID controller. To select an adapter (RAID controller): 1.
  • Page 103 Power Console allows you to create the following RAID levels online. RAID Drives Level Description Application Needed Data divides into blocks and Data collection from external One to distributes sequentially among sources at very high transfer eight drives (striping). rate. Fault tolerance is not required.
  • Page 104 3. Select each one of the physical drives labeled as “Ready” to create your new array. As you click on the drive icon, it is assigned a value, for example, (1)A1-1. 4. Select Apply. The row of drive icons at the top of the dialog updates to inform you it is creating ARRx, where x is the number assigned by the system for the new array.
  • Page 105: Changing Raid Level

    11. Select OK at the Initialize Logical Drive dialog. 12. Restart the system. 13. Access Disk Administrator under Windows NT. 14. Partition and format the new logical drive. The drive is now ready to be used by the system. 15. Select the MegaRAID Power Console icon from the MegaRAID group in the Windows NT screen.
  • Page 106 If RAID system is... You can change to... When You... RAID 3 or RAID 5 Optimal RAID 3 or RAID 5 Optimal Add drives. RAID 3 or RAID 5 Optimal RAID 0 Stop parity. RAID 3 or RAID 5 Optimal RAID 0 Delete a drive, or add drives.
  • Page 107 3. Configure the drive for the appropriate RAID stripe or level. 4. Select Apply. The Reconstructing dialog displays as follows: 5. Click on the Info button of the Reconstructing dialog to display detailed information about the reconstruction operation being performed, as shown next: 6.
  • Page 108: Configuring A Hotspare

    An Optimal RAID 0 logical drive can be converted to an Optimal RAID 1, RAID 3, or RAID 5 logical drive by adding one or more physical drives. An Optimal RAID 1 logical drive can be converted to an Optimal RAID 0, RAID 3, or RAID 5 logical drive.
  • Page 109: Rebuilding A Drive

    Hotspares can be used for RAID levels 1, 3 and 5. To make a drive a hotspare, more than one logical drive must be configured. To configure a hotspare: 1. From the Power Console main menu, place the cursor over the physical device icon you want to become a hotspare and click the right mouse button.
  • Page 110: Removing A Drive

    NOTE The rebuild process takes place while the RAID system is still running. Performance will be affected depending on the rebuild rate. Manual To rebuild a drive manually: 1. Replace the failed drive with a new drive. 2. From the Power Console main menu, place the cursor over the failed drive icon you want to rebuild.
  • Page 111: Selecting Change Policy

    NOTE The following is a time-consuming operation. 2. Select the RAID level that will allow the new RAID configuration to become Optimal. 3. Select Apply. The Reconstructing Dialog displays. You can click on the Info button to display detailed information about the reconstrucion operation being performed. 4.
  • Page 113: Using The Power Console Menus

    Using the Power Console Menus This chapter describes the MegaRAID Power Console options of the top menu bar. Top Menu Bar The Power Console menu options are as follows: Option Description Adapter Choose this option for MegaRAID controller-related functions. You can configure logical drives, flush cache, view the log file, run diagnostics, view RAID enclosure, view properties of the MegaRAID controller, display or hide the toolbox, invoke the performance...
  • Page 114: Adapter Menu

    Adapter Menu The following figure shows the Adapter menu. The following is an expansion of the Adapter menu options. The menu items are explained on the following pages. The Adapter menu options are as follows. Option Description Configuration Select this option to configure or reconfigure RAID arrays and drives. Flush Cache Select this option to force the MegaRAID controller to send the contents of cache memory to the logical drives and thereby save data.
  • Page 115: Configuration

    Option Description Toolbox Power Console dialog, or to remove the toolbox from the dialog if it is already displayed. Performance Select this option to display a graphical representation of the Monitor performance of a logical drive. You can select a bar graph or a line On/Off graph.
  • Page 116 Option Description 3. Groups the remaining drives into groups of two drives each and single drives. 4. Combines each group of three or more drives into a RAID 5 logical drive. 5. Combines each group of two or four drives into a RAID 1 logical drive.
  • Page 117: Flush Cache

    Flush Cache If the MegaRAID system must be powered down rapidly, you must flush the contents of the cache memory to preserve data integrity. Select Flush Cache from the Adapter menu. View Log Select this option from the Adapter menu to display the MegaRAID event log. The events (errors) are stored in the RAID.log file.
  • Page 118: Properties

    Properties Select this option from the Adapter menu to display the RAID controller properties. A dialog similar to the following appears: Hide/Display Toolbox The configuration toolbox can be removed from the Power Console dialog by clicking on Hide Toolbox in the Adapter menu. The option will then change to Display Toolbox. Performance Monitor On/Off Click the left mouse button on a logical drive icon and select Performance Monitor from the Adapter menu to display a graphic representation of drive performance.
  • Page 119: Object Identification On/Off

    Object Identification On/Off Select this item from the Adapter menu to turn the object identification feature (“bubble help”) on or off. This feature identifies icons in the Power Console dialog. Enable/Disable Sound Choose this option from the Adapter menu to enable or disable the onboard tone generator. To silence a sounding alarm, choose Disable Sound and Disable Alarm Control.
  • Page 120: Physical Drv Menu

    Physical Drv Menu The Power Console Physical Drv menu is as follows: The Physical Drv menu options are as follows. Option Description Rebuild Select this option to rebuild one or more failed disk drives. A RAID 1, 3, or 5 configuration has built-in redundancy. If a drive in a RAID group fails, the RAID subsystem continues to work but no additional redundancy is provided.
  • Page 121: Logical Drv Menu

    Logical Drv Menu The Power Console Logical Drv (Drive) menu is as follows: The following table lists the menu options available for selection. Option Description Create Select this option to create arrays. Delete Deleting a logical drive is not supported in Power Console. Initialize Select this option to initialize logical drives.
  • Page 122: Initialize

    Select the array to be created by clicking on ARR1 - ARR8 at the top of the dialog. Select the drives to be included in the array by clicking on the device icons displayed in the middle of the dialog. You can define a maximum of eight (8) logical drives per MegaRAID controller.
  • Page 123: Properties

    Properties Choose Properties from the Logical Drv menu to display the logical drive properties of a selected logical drive. A dialog such as the following appears. Each logical drive can be displayed by selecting the Previous or Next buttons. Window Choose this option from Power Console to view the progress of a disk rebuild, diagnostic, initialization, parity check, reconstruction or to view the performance monitor.
  • Page 125: Configuring The Disk Array For Performance

    Configuring the Disk Array for Performance This chapter discusses RAID performance and configuration methods of the hard disk drives. Included are examples for striped, mirrored, and other performance options and a brief discussion of database applications. Also included are the differences in RAID mode performance and data integrity.
  • Page 126: Mirrored Raid Performance

    An extension of this technique is to stripe not only across multiple SCSI channels on a single controller but to stripe across multiple controllers. You can accomplish this by combining drives on individual controllers in the manner described above. Then, create one (or more) logical drive on each RAID controller and use the disk striping capabilities built into Windows NT Server to stripe these logical drives together into a logical volume.
  • Page 127: Write-Back Policy

    Write-Back Policy The Write-Back option under write policy allows disk writes to be cached and written when the RAID controller or disk drive is ready to write. The MegaRAID controller receives data in cache and signals the software that it has already written the data to the disk. Write-Back boosts performance, but a danger exists that some data could be lost if the power supply is disrupted during writing.
  • Page 128: Raid Mode Performance And Data Integrity Differences

    RAID Mode Performance and Data Integrity Differences Three RAID modes provide improved data integrity through data redundancy: RAID 1, RAID 5, and RAID 3. RAID 0 does not provide data redundancy. RAID 1 (mirroring) has the smallest impact on performance. It provides neither a severe performance penalty nor a boost.
  • Page 129: Troubleshooting

    Troubleshooting This chapter lists status conditions for the disk array light-emitting diodes (LEDs) and describes failures that might occur during the disk array’s Power-On Self Test (POST). It also provides hardware and software troubleshooting for various problems. The following figure shows the InterRAID-8e LED locations. Power On LED Channel Mode LED Power Supply LED...
  • Page 130: Interraid-8E Leds

    InterRAID-8e LEDs The following describes the InterRAID-8e LEDs. Power On LED When green, this LED indicates the system is powered on and in normal operating mode. Channel Mode LED This LED indicates the status of the disk array by changes in its color and state. The following table gives the status of the drives attached to a MegaRAID controller.
  • Page 131: Fan Led

    Fan LED This LED indicates the status of the fans in the cabinet. InterRAID-8e Steady green Normal operation Steady amber One or more fans failed NOTE The audible alarm sounds when a fan fails. Disk Activity LEDs The eight Disk Activity LEDs on the front of the cabinet indicate activity, such as reads or writes, on each of the installed drives.
  • Page 132: Drive Fault Leds

    Then, the channel mode LED changes to steady green and the system attempts to resume normal operation. If the failures occur consistently, return the cabinet to Intergraph Computer Systems for repair. Contact the Customer Response Center at 1-800-633-7248.
  • Page 133: Ram Checksum Failure

    RAM Checksum The channel mode LED alternately blink s green and amber indefinitely. This indicates corrupted firmware stored in non-volatile RAM. Intergraph Computer Systems must load new firmware to correct the failure. Call the Customer Response Center at 1-800-633-7248 for support.
  • Page 134: Interraid-8E Power Supply Failures

    Replace a failed power supply as soon as possible. Windows NT Server Failure Intergraph Computer Systems has encountered problems when testing systems running Windows NT Server using multiple RAID disk arrays. These problems appear to be caused by limitations in Windows NT Setup, and are currently under investigation. Use the...
  • Page 135: Formatting Raid Disk Drives

    During the second installation, make sure to reformat the system drive (do not select Setup’s “Leave file system intact” option). If you encounter any other problems using multiple RAID disk arrays on an Intergraph system running Windows NT Server, contact the Customer Response Center at 1-800-633-7248 for help.
  • Page 136: Troubleshooting

    6. In response to the question in the dialog that displays, click OK. 7. From the Partition menu, select Commit Changes Now. 8. When asked to save the changes, click Yes. 9. When asked to restart the system, click Yes. 10.
  • Page 137: Host System

    Host System This section applies to general problems involving the host system. Error: System fails to power on Reason Solution Power cord not connected properly, Verify that the power cord properly connects to the or power cord fault. power receptacle, or replace power cord if necessary. Power not supplied at the outlet.
  • Page 138: Interraid-8E

    InterRAID-8e This section applies to the InterRAID-8e disk arrays. Error: Host System hangs when scanning devices Reason Solution Cable connection fault. When connecting the RAID SCSI cable to the RAID controller board, first seat the connector completely and then carefully tighten the thumbscrews. Avoid cross-threading the thumb screws.
  • Page 139 Error: Installation aborted Reason Solution One or more drives failed to spin up First, power off the system base unit. Power off the in time during the power up cabinet. Then, power on the cabinet and wait for the sequence. beep and the drives to cycle.
  • Page 140 Error: Information Control Panel displays, “Non-redundant Power” Reason Solution Power supply failure. Identify the failed component using the “Component Status” menu of the Information Control Panel menu. Replace the failed component according to the maintenance procedures in Chapter 10. Only one power supply in cabinet. Two power supplies are necessary for redundancy and minimum configuration.
  • Page 141: 10 Servicing The Disk Array

    NOTE Purchase replacement parts from Intergraph Computer Systems to maintain proper specifications. If replacing the MegaRAID controller board, refer to the hardware documentation delivered with the system for instruction on opening the base unit.
  • Page 142: Replacing A Megaraid Controller

    Replacing a MegaRAID Controller Use this section to replace a failed MegaRAID controller board in a system base unit. CAUTION Before turning off power to the server, back up the current RAID configuration to diskette, if possible. Refer to the “Saving and Restoring a Configuration” section in Chapter 5. To replace a MegaRAID controller board: 1.
  • Page 143: Replacing Power Supplies

    Close the drive latching clips until they snap into place, locking the drive into the slot. Using the packaging materials from the replacement disk drive, repackage the failed drive and return it to Intergraph Computer Systems. Refer to “Returning Equipment to Intergraph Computer Systems” in Chapter 1. Replacing Power Supplies The InterRAID-8e has hot-swap power supplies.
  • Page 144 Power Supply Cover Power Supply 3 Bay Grommet Cooling Fan Panel If replacing power supply 1 or 2, use a flat-blade screwdriver to loosen the power supply cover screws. Open the cooling fan panel. Power Supply Cover Opening Power Supply 3 Bay Power Supply 2 Power Supply 1 Cooling...
  • Page 145: Replacing Cooling Fans

    7. Using the packaging materials from the replacement power supply, repackage the failed power supply and return it to Intergraph Computer Systems. Refer to “Returning Equipment to Intergraph Computer Systems” in Chapter 1.
  • Page 146: Replacing A Fuse

    4. Using a No. 2 Phillips screwdriver, remove the four screws that secure the fan to the cooling fan panel, and then remove the failed cooling fan. 5. Remove the new cooling fan from its packaging. Save the packaging material. 6.
  • Page 147: Replacing Cabinets

    11. Turn on power to the system base unit. 12. Using the packaging materials from the new cabinet, repackage the old cabinet and return it to Intergraph Computer Systems. Refer to “Returning Equipment to Intergraph Computer Systems” in Chapter 1.
  • Page 149: A Specifications

    Specifications This appendix provides the specifications for InterRAID-8e disk array cabinets. The specifications are subject to change without notice. NOTE Refer to the system’s documentation for the system base unit specifications. The following specifications apply to the InterRAID-8e cabinet. Power Requirements: 100 - 240 VAC (auto-sensing), 50 - 60 Hz, 6 Amperes typical, 3 x 150 watts Mean Time Between Data Loss:...
  • Page 151: B Software Updates

    The MegaRAID driver provides an interface for administering the InterRAID disk array products. After configuring the Windows NT operating system, you must install the updated Intergraph MegaRAID driver. An icon will be automatically created in the Power Console program group.
  • Page 152: Installing Megaraid Utilities

    Windows NT operating system, you can reinstall the MegaRAID utilities. A menu item will be automatically created in the Power Console program group. Intergraph Computer Systems strongly recommends that you install the MegaRAID Power Console software on your server. ICS also recommends that you add a shortcut to Power Console to the Windows NT Startup menu (Start/Programs/Startup).
  • Page 153 4. Respond yes or no appropriately to the questions about Windows NT. At the Welcome dialog, select Next. The destination path dialog displays. NOTE The files are copied into the displayed default directory or a specified directory you designate after selecting Browse. 5.
  • Page 155: Craid Controller

    RAID Controller The InterRAID-8e controller is a high-performance PCI SCSI controller that manages the disk array of the host server. The controller is available in two-channel and three-channel versions. MegaRAID Controller MegaRAID has three independent RAID SCSI bus channels (0, 1, and 2), each using a separate 53C770 SCSI controller.
  • Page 156: Features

    Features The MegaRAID controller has the following features: PCI Bus Interface AT Compatible BIOS MegaRAID Controller Firmware RAID SCSI Bus PCI Bus Interface The MegaRAID controller interfaces to its host system through the PCI bus. The PCI bus allows 32-bit high speed transfers and supports a burst data rate of over 130 MB per second. AT Compatible BIOS The MegaRAID controller has an Advanced Technology (AT) compatible BIOS containing a set of special programs which receive control of the system when it is first powered on.
  • Page 157: I960 Risc Processor

    i960 RISC Processor The processor is a 32-bit Intel i960C RISC microprocessor. The processor controls all functions of the MegaRAID controller including SCSI bus transfers, PCI bus transfers, RAID processing, configuration, data striping, error recovery, and drive rebuilding. Cache Memory The cache memory subsystem on the MegaRAID controller board has a total of 8 MB of DRAM.
  • Page 159: Glossary

    Glossary Advanced Technology (AT) A class of computers and processors using the 80286 microprocessor and 16-bit bus. asynchronous operations Operations that have no relationship to each other in time and can overlap. The concept of asynchronous I/O operations is central to independent access arrays in throughput-intensive applications.
  • Page 160 disk array A collection of disks from one or more disk subsystems combined with array management software. It controls the disks and presents them to the array operating environment as one or more virtual disks. disk mirroring One disk drive serving as the mirror image of another disk drive. When data is written to one drive, it is also written to the other.
  • Page 161 expansion slot A connector on the system board used for adding option cards. fault-tolerant Resistant to failure. For example, a RAID 1 mirrored subsystem is fault-tolerant because it can still provide disk I/O if one of the disk drives in a mirrored system fails.
  • Page 162 mirroring The 100% duplication of data on one disk drive to another disk drive. Each disk is the mirror image of the other. multi-threaded Having multiple concurrent or pseudo-concurrent execution sequences. Used to describe processes in computer systems. Multi-threaded processes allow throughput-intensive applications to efficiently use a disk array to increase I/O performance.
  • Page 163 RAID 3 An array configuration where data is striped across a minimum of three physical drives. For data fault tolerance, one dedicated drive is encoded with parity. RAID 30 An array configuration where data is striped across two RAID 3 arrays using RAID 0.
  • Page 164 replacement disk A disk drive available to replace a failed member disk drive in a RAID array. replacement table Information regarding hard disk drives replaced through standby replacement. replacement unit A component or collection of components in a disk subsystem that are always replaced as a unit when any part of the collection fails.
  • Page 165 spanning A case where a system drive starts and ends at different physical packs. Spanning allows multiple packs to be combined into one logical drive. This allows the user to create RAID 1 packs from two to eight disk drives if larger array sizes are required. standby drive Refer to “hotspare.”...
  • Page 166 target ID The SCSI ID of a device attached to the disk array controller. Each SCSI channel can have up to sixteen SCSI devices (target ID from 0 to 15) attached to it. Uninterruptible Power Supply (UPS) A battery power source connected to the system and the AC power source that protects a system from unexpected power interruptions.
  • Page 167: Index

    Index #Stripes, 60, 64, 67 Cabinet deskside setting up, 14 repackage, 5 Abort rebuild, 106 replacing, 133 About this document, xi Cabinet monitoring, 1 Adapter, 51 Cables objects menu, 51 connecting, 14, 30 Adapter_x dual-bus cabinets, 31 selecting, 88 InterServe 6x5 systems, Add drive, 93 Advanced Technology (AT), 145 InterServe 80 systems, 16...
  • Page 168 Components Power Console, 77 MegaRAID controller, 142 fixed hard disk drive, 77 cache memory, 143 InterServe 615, 625, 635, external RAID SCSI 645 systems, 79 connector, 143 InterServe 8400 and 8000 flash EEPROM, 143 systems, 80 i960 RISC processor, 143 Cooling fans onboard speaker, 143 replacing, 131...
  • Page 169 Disk array, 146 configuring for performance, Easy configuration, 50, 57, 59, 102 Enable/disable features, 1 alarm control, 101, 105 bus configurations, 2 sound, 101, 105 cabinet monitoring, 1 Enclosure management, 100, 103 door lock, 1 Error I/O interface board, 2 drive status LED blinking information control panel, amber, 125...
  • Page 170 Hardware and software failure, 119 MegaRAID utilities, 138 formatting RAID disk drives, Installing and labeling RAID disk drives, 18, 33 InterRAID-8e power supply, Intel i960 RISC processor, 143 Intergraph Windows NT server, 120 BBS, xiii Hardware menu systems component status, 38 RAID-applicable, 3...
  • Page 171 InterRAID-8e InterServe 80 systems deskside cable connections, 16 connecting cables, 14 PCI slots, 12 installing MegaRAID InterServe 8000 systems controller, 10 cable connections, 17 setting up, 9, 14 channel 2 expansion, 27 unpacking equipment, 9 PCI slots, 13, 25 disk drives InterServe 8400 and StudioZ RAX installing and labeling, systems...
  • Page 172 Management menu TDZ-610 systems, 11 check consistency, 55 TDZ-612 RAX systems, configure, 50 disable BIOS, 56 replacing, 128 format, 54 MegaRAID utilities initialize, 50 installing, 138 objects, 50 Menus rebuild, 55 Power Console, 99 select adapter, 56 adapter, 100 tree, 49 help, 109 Management menu options, 48 logical drv, 107...
  • Page 173 identifying controller assignments, 77 Performance monitor on/off, 101, logical drv menu, 107 menus Performance options, 112 using, 99 Performing Power Console tasks, options, 82 physical drv menu, 106 changing RAID level, 91 securing, 97 configuring a hotspare, 94 starting, 81 creating an array, 88 tasks, 86 rebuilding a drive, 95...
  • Page 174 141, 149 configuration, 102 components, 142 icon, 83 features, 142 Restore configuration, 75 MegaRAID, 141 Returning equipment to Intergraph replacing, 128 completing RGA form and controllers, 3 shipping label, 4 data integrity obtaining an RGA log number, differences, 114...
  • Page 175 RGA Form, 4 InterRAID-8e RGA log number, 4 deskside cabinet, 14 ROM checksum InterRAID-8e deskside, 9 POST failure, 118 InterRAID-8e rack-mount, 21 Rotated XOR redundancy, 148, Shipping label, 4 Single Inline Memory Module (SIMM), 150 Single-bus, 150 Size, 60, 64 SAF-TE, 150 Small Computer System Interface Save configuration, 75, 102...
  • Page 176 MegaRAID BIOS, 43 Target ID, 152 new configuration, 62 TDZ-610 systems Power Console cable connections, 15 GUI, 77 PCI slots, 11 menus, 99 TDZ-612 RAX systems pre-loaded SCSI drive, 74 PCI slots, 23 view/add/delete configuration, Telephone, xiii Terminate high 8 bits, 54 wide channel, 54 Tools, 106 View...
  • Page 177: Returned Goods Authorization (Rga) Form

    Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph Computer Systems packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph Computer Systems is not responsible for data lost in shipping or repair process.
  • Page 178 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

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