Problem Solving - Compuprint 4051 User Manual

P r o b l e m S o l v i n
P r o b l e m S o l v i n
The following table will help you to identify and solve problems which may occur when using the
ASF. If the problem is not listed, or if it is not corrected by any of the methods suggested,
contact your supplier for help.
Problem
The ASF does not
feed the paper
More than one sheet
of paper feeds at a
time
Paper goes a skew
The paper is not
stacker ejected
properly
g
g
Cause
The paper bin(s) not in operating
position.
The platen movement is not being
transferred to ASF.
The printer must be set to ASF mode.
The ASF is out of paper.
There is a paper jam condition.
The paper is not fanned enough.
The paper is out of specifications or
damaged conforming to ASF
standards.
The paper is damaged.
The output paper stacker is full.
The paper does not match the
specifications
Solution
Set paper bin(s) to correct operating position.
Check the ASF mounting and proper gear
contact.
Set the ASF mode, refer to the manual.
Reload the paper bin(s).
Remove the jammed paper and restack the
paper
Fan the paper and reload paper stack.
Replace with new paper according to the
ASF standards.
Remove paper from the bin and replace it
with new paper.
Empty the output paper.
Replace the paper with proper one.
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