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Downloading software to the FLASH DIMM module is also discussed in this chapter. Appendix A General Information Provides information on how to contact Compuprint for technical support, service and repair issues, and also provides part numbers for the printer, options, and consumables. Appendix B Safety Notes and Regulatory Compliances Describes cautions to take when installing, transporting, or operating the printer.
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Compuprint PageMaster 450 User Guide How This Manual is Organized Appendix D Frequently Used Ethernet Commands This appendix lists some of the most frequently-used commands of the Print Server command set. More information about the command set, including additional options, can be found in the Ethernet Network Interface Manual on the Electronic Library CD-ROM.
Preface Preface Welcome Features Standard Configurations Base Configuration (for table-top use) Extended Configuration (floor-standing) Manual Conventions Chapter 1 Unpacking and Installing Your Printer About this Chapter Installation Precautions Environment Space requirements Top View of Printer (standard configuration) Top View of Printer (when options are installed) Unpacking the Printer Installing the EP Cartridge Handling Precautions...
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Compuprint PageMaster 450 User Guide Adding paper to the 500-sheet universal paper cassette 1-10 Connecting the Parallel Cable 1-14 Connecting the Ethernet Cable 1-15 Connecting the Power Cord 1-15 Turning the Printer On 1-17 Selecting a Display Language 1-17 Installing Printer Drivers...
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Compuprint PageMaster 450 User Guide Media Sizes Supported Media Types supported Paper Orientation Paper Orientation in Trays 1, 2, or 3 Paper Orientation in Tray 4 Paper Orientation in Tray 5 Top View of Long Edge Feeds Paper and Envelope Orientation in the Bypass Feeder...
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Compuprint PageMaster 450 User Guide Navigating the Control Panel Menus Menu Structure Paper Menu Interface Menu 4-10 PS Menu 4-12 PCL Menu 4-14 System Menu 4-17 Quality Menu 4-19 Functions Menu 4-20 FLASH Menu 4-20 DISK Menu 4-21 Status Menu...
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Compuprint PageMaster 450 User Guide Solving Printer Power-on Problems Solving Print Quality Problems Clearing Paper Jams Clearing Paper Jams from Area A Clearing Paper Jams from Area B 6-11 Clearing Paper Jams from Area C 6-12 Clearing Paper Jams from Area E...
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Compuprint PageMaster 450 User Guide Appendix A General Information About this Appendix Specifications Main Unit Printable Area Normal printing Wide printing Appendix B Safety Notes and Regulatory Compliances About this Appendix Safety Notes Power Source, Power Cord and Accessory Cable Precautions...
Your laser printer comes with the following features. High-speed and high-quality printing The PageMaster 450 has paper output of 45 pages per minute with a resolution of up to 600 x 600 dpi, assuring razor-sharp output of graphics and text, even at very small point sizes.
Compuprint PageMaster 450 User Guide Base Configuration (for table-top use) Standard Configurations The Compuprint PageMaster 450 printer can be ordered in the following two standard configurations: Base Configuration (for table-top use) Memory: 64 Mbytes RAM Memory Resolutions: 300 x 300 dpi and 600 x 600 dpi...
50 sheets). Stapling and 3-hole punch functions can be used in conjunction to provide a 3-hole punched and stapled finished document of up to 50 sheets. Printer Duplexer High Capacity Feeder Finisher/Stapler Unit NOTE: The Compuprint PageMaster 450 Bundle printers come standard with Ethernet, Duplexer, High Capacity Feeder, and the Finisher/Stapler Unit. Sep 01...
Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance. Pay special attention to these sections and read them fully before operating the printer. Compuprint will not be responsible for any problems or damage arising from improper use.
Unpacking and Installing Your Printer In this Chapter . . . “About this Chapter” on page 1-2 “Installation Precautions” on page 1-2 “Unpacking the Printer” on page 1-4 “Installing the EP Cartridge” on page 1-6 “Adding paper to the 500-sheet universal paper cassette” on page 1-10 “Connecting the Parallel Cable”...
Compuprint PageMaster 450 Installation Precautions About this Chapter Describes a suitable location for your laser printer and how to unpack and install it. Be sure to read this chap- ter before setting up the printer. Installation Precautions Before unpacking your laser printer, it is recommended that you read the following to assist locating a suit- able spot for your new laser printer.
Compuprint PageMaster 450 Unpacking the Printer Unpacking the Printer Cut the shipping straps off the exterior carton. Remove the four plastic inserts at the base of the shipping container by pulling on the tabs of each insert. Plastic inserts should be completely removed.
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Compuprint PageMaster 450 User Guide 1-5 Space requirements Refer to the cautions below on how to carry the printer. Then, with the assistance of another person, lift up the printer and place it on the floor. WARNING: 1) This printer is very heavy. The weight of the main unit without paper cassette, consum- ables, and paper is about 106 lbs (48kg).
Compuprint PageMaster 450 Installing the EP Cartridge When you unpack the printer, make sure that all the items shown below are included. If any items are missing or damaged, contact your point of purchase. Compupint PageMaster EP Cartridge 450 Installation Guide Paper tray size labels The Compuprint Electronic ...
Compuprint PageMaster 450 User Guide 1-7 For standard configuration can wash it off with warm water and soap. If toner gets on your clothing, you should try to immedi- ately blow it off with compressed air. After removing the sealing tape, do not shake the EP cartridge.
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Compuprint PageMaster 450 Installing the EP Cartridge ing the cartridge, a noise may be heard when turning on the printer and the EP cartridge may be dam- aged. Open the front cover as indicated. WARNING: Never touch the fuser area (where a label indicating high temperature is located).
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Compuprint PageMaster 450 User Guide 1-9 For standard configuration While holding the orange handle with one hand, gently push the cartridge all the way into the printer. CAUTION: Do not touch any parts inside the printer. Make sure the cartridge is seated prop- erly.
1-10 Compuprint PageMaster 450 Adding paper to the 500-sheet universal paper cassette Close the front cover and the upper left cover. NOTE: When closing the upper left cover, do not use the latch on the cover. Instead, follow the instruction label on the cover and push the recommended location.
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Compuprint PageMaster 450 User Guide 1-11 For standard configuration Prepare a stack of paper. Make sure the tops of the sheets are properly aligned. NOTE: Do not use paper with creases or wrinkles. When using special paper, fan it before insertion.
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1-12 Compuprint PageMaster 450 Adding paper to the 500-sheet universal paper cassette While pressing down the gray handle, slide the side guide all the way until it stops. Align the four corners of the paper and place the paper in the cassette. The paper should enter easily between the guides.
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Compuprint PageMaster 450 User Guide 1-13 For standard configuration Adjust the side guide to the paper width. NOTE: Adjust the guide to the paper size correctly; otherwise paper may not be transported correctly and may result in a paper jam.
1-14 Compuprint PageMaster 450 Connecting the Parallel Cable Adjust the length guide to the paper length. NOTE: Make sure the guide stopper is locked firmly in the guide hole on the bottom of the cassette. Adjust the guide to the paper size correctly otherwise paper may not be transported correctly and may result in a paper jam.
Compuprint PageMaster 450 User Guide 1-15 For standard configuration Connecting the Ethernet Cable Attach appropriate cable to your Ethernet hub. Attach the opposite end of the cable to the ethernet port on the printer. Connecting the Power Cord Connect the printer to an AC outlet as described below.
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1-16 Compuprint PageMaster 450 Connecting the Power Cord Verify that the power switch of the printer is set to the [ O ] (off) position then insert the plug of the power cord into the AC outlet. Connect the power cord to the outlet.
Compuprint PageMaster 450 User Guide 1-17 For standard configuration Turning the Printer On Set the power switch to the [I] position to turn on the printer. The top line of the LCD display reads: Loading followed by asterisks progressing across the bottom line:...
1-18 Compuprint PageMaster 450 Installing Printer Drivers From the Ready status, press MENU, the control panel display will read: Menu Paper Press PREVIOUS or NEXT until the display reads: Menu System Menu Press SELECT, the display will read: System Menu...
Compuprint PageMaster 450 User Guide 1-19 Installing Printer Drivers for MacOS The UnixSW folder contains Compuprint UNIX Printing Software, which is an enhanced print filter and network socket driver that allows you to take advantage of all of the printing features of your printer.
Compuprint PageMaster 450 User Guide 1-21 Installing Printer Drivers for MacOS Printing a Test Page Your printer can print a test page that lists the indicates, grey scale, resolution settings, page counter, and other relevant information about your printer. To print a Test Page, follow these steps:...
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1-22 Compuprint PageMaster 450 Printing a Test Page Sep 01...
Compuprint PageMaster 450 User Guide 1-23 Installing Printer Drivers for MacOS Printing PCL and PostScript Font Lists Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps:...
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1-24 Compuprint PageMaster 450 Turning the Printer Off Set the power switch to the [0] position to turn off the printer. Sep 01...
Compuprint PageMaster 450 User Guide Main Unit About this Chapter Describes the parts of the printer and paper handling options and their functions. A discussion of the paper path is also included. Also describes all available options and consumables for your printer and their respec- tive part numbers.
Compuprint PageMaster 450 User Guide 2-3 Rear View NOTE: The upper left cover can be closed only when the EP cartridge is installed in the printer. Do not close it when the EP cartridge is not inside the printer. Rear View DUPLEXER connector Connects to the optional duplexer.
Compuprint PageMaster 450 User Guide Main Unit Controller Optional Network Interfaces Parallel Port Ethernet Reset Switch ON - 100BaseT Connection active OFF - 10BaseT Connection active ON - Indicates Ethernet connection is active. RJ45 Ethernet Port Sep 01...
Compuprint PageMaster 450 User Guide 2-5 Inside the Printer Inside the Printer Fuser Fixes toner onto the paper EP Cartridge The integrated cartridge contains the toner and the photosensitive drum. WARNING: The fuser becomes very hot in operation. If you have to access the fuser area, turn the power off and wait at least 40 minutes before removing the drum cartridge and touching the fuser section.
Compuprint PageMaster 450 User Guide Options Options The above illustration show the printer with the standard cassette feeders, duplexer, and face-up tray installed. Duplexer For printing on both sides of a sheet. Duplexer latch Lift to replace the EP cartridge or remove jammed...
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Compuprint PageMaster 450 User Guide 2-7 Inside the Printer The above illustration shows the printer with the envelope feeder installed. Envelope feeder The optional envelope feeder can be hold up to about 100 envelopes. The above illustration shows the printer with the Finisher/Stapler unit installed.
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Compuprint PageMaster 450 User Guide Options NOTE: Additional options such as network interfaces, memory DIMMs, consumables and user publications are available for your printer. Sep 01...
Understanding Paper, Paper Paths, Paper Delivery and Paper Loading In this Chapter . . . “About this Chapter” on page 3-2 “Paper” on page 3-2 “Paper Size Requirements” on page 3-2 “Media Sizes Supported” on page 3-4 “Media Types supported” on page 3-5 “Paper Orientation”...
Compuprint PageMaster 450 User Guide Paper About this Chapter Provides information on paper qualities, paper size requirements, paper paths, paper output delivery and loading of paper in your printer and options. Paper To obtain good print quality, only use the recommended paper. In choosing paper other than the recom- mended ones, use the following tables as guidance.
Compuprint PageMaster 450 User Guide 3-3 Main unit Main unit Paper Paper Size Simplex Duplex Source Printing Printing X (mm) Y(mm) Tray 1 A4 LEF Tray 2 B4 SEF 8.5” x 11” LEF 8.5” x 13” SEF 7.5” x 10.5” LEF...
Compuprint PageMaster 450 User Guide Media Sizes Supported Paper Paper Size Simplex Duplex Source Printing Printing Tray 4 A4 LEF Tray 5 8.5” x 11” LEF 7.5” x 10.5” LEF B5 LEF NOTE: 1. Different size papers cannot be mixed and loaded into the same paper source.
Compuprint PageMaster 450 User Guide 3-5 High Capacity Feeder Option (Trays 3, 4, and 5) MEDIA SIZE Tray Tray Tray Tray Tray COM 10 ENVELOPE LETTER SEF Media Types supported NOTE: In the following tables, SEF refers to Short Edge Feed whereas LEF refers to Long Edge Feed.
Compuprint PageMaster 450 User Guide Paper Orientation Paper Orientation Paper Orientation in Trays 1, 2, or 3 Top View of Short Edge Feeds Top View of Long Edge Feeds 1 represents duplex printing 2 represents simplex printing Paper Orientation in Tray 4...
Compuprint PageMaster 450 User Guide 3-7 Paper Orientation in Tray 5 2 represents simplex printing Paper Orientation in Tray 5 Top View of Long Edge Feeds 1 represents duplex printing 2 represents simplex printing Sep 01...
Compuprint PageMaster 450 User Guide Paper Orientation Paper and Envelope Orientation in the Bypass Feeder Top View of Short Edge Feeds (SEF) Top View of Long Edge Feeds (LEF) 1 represents duplex printing 2 represents simplex printing Top View of Envelope Feeds...
Compuprint PageMaster 450 User Guide 3-9 Paper and Envelope Orientation in the Bypass Feeder Long and Short Edge Duplex Binding in Portrait and Landscape Orientations Long Edge Duplex Bind in Portrait Orientation Short Edge Duplex Bind in Portrait Orientation Sep 01...
3-10 Compuprint PageMaster 450 User Guide Long and Short Edge Duplex Binding in Portrait and Landscape Orientations Long Edge Duplex Bind in Landscape Orientation Short Edge Duplex Bind in Landscape Orientation Sep 01...
Compuprint PageMaster 450 User Guide 3-11 Paper path for standard configuration Paper Paths The following illustrations show the paper path through the printer in its standard configuration and also when options are installed. Paper path for standard configuration The paper is pulled out of a paper cassette or the multi bypass feeder.
Compuprint PageMaster 450 User Guide 3-13 Paper path when options are installed The following illustration shows the printer with the optional HCF unit, duplexer, and face-up tray installed Face Down Output Tray Duplexer The paper is pulled out of a paper cassette or the multi bypass feeder.
3-14 Compuprint PageMaster 450 User Guide Paper Delivery Paper output tray The standard output tray enables printouts to emerge facing down. It can store up to about 500 sheets of printed paper. Face-up tray (option) When installed and selected, the face-up tray can store up to about 200 sheets of paper coming out face down.
Compuprint PageMaster 450 User Guide 3-15 Face-up tray with the Duplexer (option) Face-up tray with the Duplexer (option) When installed and selected, the face-up tray can store up to about 200 sheets of printouts coming out face down. Sep 01...
3-16 Compuprint PageMaster 450 User Guide Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2 Finisher/Stapler unit (option) Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2 Pull out desired tray until it stops.
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Compuprint PageMaster 450 User Guide 3-17 Finisher/Stapler unit (option) Prepare a stack of paper. Make sure the tops of the sheets are properly aligned. Gently lift up the length guide, and slide it all the way until it stops. Sep 01...
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3-18 Compuprint PageMaster 450 User Guide Adding paper to the 500-sheet paper cassette, Tray 1 or Tray 2 While pressing down the gray handle, slide the side guide all the way until stops. Align the four corners of the paper and place the paper in the cassette. The paper should enter easily between the guides.
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Compuprint PageMaster 450 User Guide 3-19 Finisher/Stapler unit (option) Adjust the side guide to the paper width. NOTE: Adjust the guide to the paper size correctly otherwise paper may not be transported correctly and may result in paper jam. Align the edges of the paper stack...
3-20 Compuprint PageMaster 450 User Guide Adding paper to the multi bypass feeder Adjust the length guide to the paper length. NOTE: Make sure the guide stopper is locked firmly in the guide hole on the bottom of the cassette.
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Compuprint PageMaster 450 User Guide 3-21 Finisher/Stapler unit (option) If necessary, pull out the extension tray to a length desired for the paper to be loaded. Place paper along the right side of the multi bypass feeder. Push the paper guide until it slightly touches the paper stack.
3-22 Compuprint PageMaster 450 User Guide Adding paper to the HCF unit (2500-sheet) Insert the paper stack as far as it can go into the printer. The paper is now ready for use. When the paper is no longer required, remove it and push back the extension tray if necessary.
Compuprint PageMaster 450 User Guide 3-23 Tray 3 (500-sheet universal paper cassette) Tray 3 (500-sheet universal paper cassette) Pull out Tray 3 until it stops. Prepare a stack of paper. Make sure the tops of the sheets are properly aligned.
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3-24 Compuprint PageMaster 450 User Guide Adding paper to the HCF unit (2500-sheet) Gently lift up the length guide, and slide it all the way until it stops. While pressing down the gray handle, slide the side guide all the way until it stops. If you will use the same paper as before, this step is not required.
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Compuprint PageMaster 450 User Guide 3-25 Tray 3 (500-sheet universal paper cassette) Align the four corners of the paper and place the paper in the cassette. The paper should enter easily between the guides. Make sure the paper does not get bent upwards by the guides.
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3-26 Compuprint PageMaster 450 User Guide Adding paper to the HCF unit (2500-sheet) Align the edges of the paper stack. CAUTION: Adjust the guide to the paper size correctly otherwise paper may not be trans- ported correctly and may result in a paper jam.
Compuprint PageMaster 450 User Guide 3-27 Trays 4 and 5 (A4/Letter size paper compartment) Insert a correct paper size label into the paper size slot on the cassette, then push the cassette all the way back into the printer until it latches.
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3-28 Compuprint PageMaster 450 User Guide Adding paper to the HCF unit (2500-sheet) Prepare a stack of paper. Make sure the tops of the sheets are properly aligned. Insert paper into the compartment. NOTE: Make sure the paper’s stack height does not exceed the paper limit mark.
Compuprint PageMaster 450 User Guide 3-29 Trays 4 and 5 (A4/Letter size paper compartment) Push Tray 4 back into the printer. Loading envelopes into the envelope feeder Prepare a stack of envelopes. Make sure the envelopes are not stuck together and all flaps are closed.
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3-30 Compuprint PageMaster 450 User Guide Loading envelopes into the envelope feeder While lifting the envelope weight, insert envelopes with the flap-side up and the long edges leading first. Slide the side guide so that it slightly touches the edges of the envelope stack CAUTION: Make sure the envelopes do not exceed the paper limit mark.
Understanding and Navigating the Control Panel Menus In this Chapter . . . “About this Chapter” on page 4-2 “Control Panel Features” on page 4-2 “Navigating the Control Panel Menus” on page 4-4 “Menu Structure” on page 4-6 “Paper Menu” on page 4-7 “Interface Menu”...
Compuprint PageMaster 450 User Guide Control Panel Features About this Chapter This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings.
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Compuprint PageMaster 450 User Guide 4-3 Pushbuttons COLOR WHEN OFF WHEN ON WHEN BLINKING Yellow Printer is not in There is an error error mode that requires user intervention, such as a paper jam, a service call required, etc. Green...
Compuprint PageMaster 450 User Guide Navigating the Control Panel Menus Navigating the Control Panel Menus When you press the MENU button on the control panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “ Menu ”, indicating that you are in the menu system. The second line of the display lists the active menu, which you can change by pressing the NEXT or PREVIOUS but- ton.
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Compuprint PageMaster 450 User Guide 4-5 Pushbuttons The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed. This example illustrates the basic relationship between menus and sub- menus and demonstrates how the NEXT, PREVIOUS , SELECT , and RETURN buttons help you to navigate through the menus.
Compuprint PageMaster 450 User Guide Menu Structure Menu Structure The following figure shows the structure of the control panel main menus and submenus. Paper Menu Interface Menu PS Menu PCL Menu Copies Port Print PS Errors Orientation Default Source Parallel...
Compuprint PageMaster 450 User Guide 4-7 Pushbuttons NOTE: Additional menus and submenus may appear in the printer menu system when other options are installed. Paper Menu The Paper Menu provides access to the printer settings for various paper-handling functions. Use the fol- lowing procedure to enter the paper menu: Press the MENU button on the control panel.
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Compuprint PageMaster 450 User Guide Paper Menu Media Size/Type Size Type 1. Press NEXT or PREVIOUS to scroll This submenu allows Size: Letter LEF MBF: MBF: Plain, through the list of available sources of you to set the media Type: Plain...
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Compuprint PageMaster 450 User Guide 4-9 Pushbuttons Hole Punch 1. Press NEXT or PREVIOUS to toggle This submenu allows between ON and OFF. you to turn the Hole 2. Press SELECT to save this setting. Punch feature on and off. This submenu is...
4-10 Compuprint PageMaster 450 User Guide Interface Menu Interface Menu The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu: Press the MENU button on the control panel. Press the NEXT button until the text “ Interface Menu ” is shown on the second line of the display.
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Compuprint PageMaster 450 User Guide 4-11 Pushbuttons Parallel Setup Interpreter: Interpreter: 1. Press NEXT or PREVIOUS to scroll through the This submenu allows you Auto Switch Auto Switch INTERPRETER, FORMAT, MODE, and DELAY to set up the parallel OUT CLOSE submenus.
4-12 Compuprint PageMaster 450 User Guide PS Menu Network 1 Setup Interpreter: Interpreter: 1. Press NEXT or PREVIOUS to move among the This submenu allows you Auto Switch Auto Switch submenus. to set up the Network 2. Press SELECT to choose a submenu.
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Compuprint PageMaster 450 User Guide 4-13 Pushbuttons Submenus Default Available Settings Procedure for Changing Settings Setting Print PS Errors 1. Press NEXT or PREVIOUS to toggle between ON This submenu allows you (print) and OFF (do not print). to choose to either print 2.
4-14 Compuprint PageMaster 450 User Guide PCL Menu PCL Menu The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: Press the MENU button on the control panel. Press the NEXT button until the text “ PCL Menu ” is shown on the second line of the display.
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Compuprint PageMaster 450 User Guide 4-15 Pushbuttons Macro Filter 1. Press NEXT or PREVIOUS to This submenu allows toggle between ON and OFF. you to turn the 2. Press SELECT to save this macro filter on or setting. off. Lines Per Page 5 - 128 1.
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4-16 Compuprint PageMaster 450 User Guide PCL Menu Print Area Normal Normal 1. Press NEXT or PREVIOUS to This submenu allows Expanded toggle between the NORMAL and you to set the print EXPANDED settings. area. 2. Press SELECT to save this setting.
Compuprint PageMaster 450 User Guide 4-17 Pushbuttons System Menu The system menu provides access to system settings. Use the following procedure to enter the system menu: Press the MENU button on the control panel. Press the NEXT button until the text “ System Menu ” is shown on the second line of the display.
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4-18 Compuprint PageMaster 450 User Guide System Menu Job Timeout 0 - 99999 1. Press NEXT or PREVIOUS to This submenu allows you to increase or decrease each digit of increase or decrease the time limit the five-digit number. (in seconds) for PostScript jobs. A 2.
Compuprint PageMaster 450 User Guide 4-19 Pushbuttons Quality Menu The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: Press the MENU button on the control panel.
4-20 Compuprint PageMaster 450 User Guide Functions Menu Functions Menu The Functions Menu provides access to several printer functions that can supply you with information about the printer and its settings. Use the following procedure to enter the Functions Menu: Press the MENU button on the control panel.
Compuprint PageMaster 450 User Guide 4-21 Pushbuttons Use the procedures in the following table to access and change the system settings: Submenus Procedure for Changing Setting Print 1. Press NEXT or PREVIOUS to scroll through the This selection will read the selected file from files.
4-22 Compuprint PageMaster 450 User Guide Status Menu Use the procedures in the following table to access and change the system settings: Submenus Procedure for Changing Setting Print 1. Press NEXT or PREVIOUS to scroll through the This selection will read the selected file from Disk files.
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Compuprint PageMaster 450 User Guide 4-23 Pushbuttons Tray 2 1. Press NEXT or PREVIOUS to scroll through the media size, This submenu allows you to view media type, and level settings for Tray 2. the current Media Size, Media 2. Press SELECT to view a specific setting.
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4-24 Compuprint PageMaster 450 User Guide Status Menu Sep 01...
Printer Consumables, Cleaning and Maintenance In this Chapter . . . “About this Chapter” on page 5-2 “Replacing the EP Cartridge” on page 5-2 “Replacing the Fuser” on page 5-13 “Replacing the Transfer Roller” on page 5-19 “Replacing the Feed Rollers” on page 5-20 “Cleaning”...
Compuprint PageMaster 450 User Guide Replacing the EP Cartridge About this Chapter Describes how to handle and replace the EP cartridge, replacement of transfer and feed rollers and perfor- mance of other steps as necessary for day-to-day operation of your printer.
Compuprint PageMaster 450 User Guide 5-3 Replacing the EP cartridge (for standard configuration) When there is no more toner or the drum must be replaced, an error message appears and the printer stops. Follow the steps described in the following sections to replace the EP cartridge with a new one. Be sure to use only the designated EP cartridge.
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Compuprint PageMaster 450 User Guide Replacing the EP Cartridge Open the front cover as indicated. WARNING: Never touch the fuser area where a label indicating high temperature is located (such as that shown below), or else burns may result. Remove the EP cartridge. Lift the orange handle on the cartridge to gently take it out. Then hold the handle and completely remove the cartridge.
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Compuprint PageMaster 450 User Guide 5-5 Replacing the EP cartridge (for standard configuration) Remove a new EP cartridge from the packing, and pull out the protective paper sheet from the drum shutter. Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.
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Compuprint PageMaster 450 User Guide Replacing the EP Cartridge Open the front cover as indicated. While holding the orange handle with one hand, gently push the cartridge all the way into the printer. NOTE: Do not touch any parts inside the printer. Make sure the cartridge is seated properly.
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Compuprint PageMaster 450 User Guide 5-7 Replacing the EP cartridge (for standard configuration) Gently pull out the sealing tape in the direction of the arrow. NOTE: If the tape is pulled out at an angle, it may break possibly rendering the cartridge unusable.
Compuprint PageMaster 450 User Guide Replacing the EP Cartridge Replacing the EP cartridge (when options are installed) If the duplex printing unit is installed, pull on its latch to open it. Hold the latch and open the upper left cover.
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Compuprint PageMaster 450 User Guide 5-9 Replacing the EP cartridge (when options are installed) Open the front cover as indicated. Never touch the fuser area where a label indicating high temperature is located (such as that shown below), or else burns may result.
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5-10 Compuprint PageMaster 450 User Guide Replacing the EP Cartridge Remove a new EP cartridge from the packing, and carefully pull out the protective paper sheet from the drum shutter. Hold the EP cartridge horizontally and gently shake it 5 to 6 times to evenly distribute the toner inside.
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Compuprint PageMaster 450 User Guide 5-11 Replacing the EP cartridge (when options are installed) Open the front cover as indicated. WARNING: Never touch the fuser area where a label indicating high temperature is located (such as that shown below), or else burns may result While holding the orange handle with one hand, gently push the cartridge all the way into the printer.
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5-12 Compuprint PageMaster 450 User Guide Replacing the EP Cartridge Gently pull out the sealing tape in the direction of the arrow. NOTE: If the tape is pulled out at an angle, it may break possibly rendering the cartridge unusable.
Compuprint PageMaster 450 User Guide 5-13 Replacing the EP cartridge (when options are installed) Close the duplex printing unit. Replacing the Fuser The fuser becomes very hot during operation. Never touch the fuser area where a label indicating high temperature is located (such as that shown below), or else burns may result.
5-14 Compuprint PageMaster 450 User Guide Replacing the Fuser Open the upper left cover. Open the front cover. Sep 01...
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Compuprint PageMaster 450 User Guide 5-15 Replacing the EP cartridge (when options are installed) Loosen the two locking screws indicated. (You cannot remove them completely.) Hold the two rings indicated and pull out the fuser. Dispose of the fuser Sep 01...
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5-16 Compuprint PageMaster 450 User Guide Replacing the Fuser Prepare a new fuser. While holding the two rings of the new fuser, push into the printer as indicated. Tighten the two locking screws. Sep 01...
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Compuprint PageMaster 450 User Guide 5-17 Replacing the EP cartridge (when options are installed) Remove and discard the protective covers to expose the two metal fuser shipping screws The two metal fuser shipping screws MUST be removed and discarded. They are intended to protect the fuser assembly during shipment.
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5-18 Compuprint PageMaster 450 User Guide Replacing the Fuser Completely remove and discard the two metal fuser shipping screws Close the front cover and then the upper left cover. Sep 01...
Compuprint PageMaster 450 User Guide 5-19 Replacing the EP cartridge (when options are installed) Replacing the Transfer Roller Never touch the fuser area where a label indicating high temperature is located (such as that shown below), or else burns may result.
5-20 Compuprint PageMaster 450 User Guide Replacing the Feed Rollers Remove the transfer roller. Insert a new transfer roller and press down to hold the roller in place. Push the handles to lock the transfer roller in place. Replacing the Feed Rollers After replacing the fuser, be sure to also replace the feed rollers.
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Compuprint PageMaster 450 User Guide 5-21 Replacing the EP cartridge (when options are installed) Remove the top cassette from the printer unit. While pressing the white tab, remove the lower feed roller. NOTE: Be sure not to remove the coupling behind the feed roller.
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5-22 Compuprint PageMaster 450 User Guide Replacing the Feed Rollers Flip down the cover and remove the upper two rollers with the same steps described earlier. While pressing the white tab, remove the upper two rollers. Insert a new upper feed rollers.
Compuprint PageMaster 450 User Guide 5-23 Tray 5 (HCF Unit) Inset a new lower feed roller. Tray 5 (HCF Unit) Remove the Tray 3. Pull out the Tray 5. Sep 01...
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5-24 Compuprint PageMaster 450 User Guide Replacing the Feed Rollers Pull the roller cover towards you. While pressing the white tab, remove the three feed rollers NOTE: Be sure not to remove the coupling behind the feed roller. Insert the three new feed rollers.
Compuprint PageMaster 450 User Guide 5-25 Tray 4 (HCF Unit) Tray 4 (HCF Unit) Pull out the left tray. Open the lower left cover. Press down the roller cover. While pressing the white tab, remove the three feed rollers. NOTE: Be sure not to remove the coupling behind the feed roller.
5-26 Compuprint PageMaster 450 User Guide Cleaning Insert three new feed rollers. Push back Tray 4. Cleaning In order to keep your printer in optimum working condition, clean the exterior and interior of the printer as described below. WARNING: Before cleaning the printer or performing any other maintenance tasks, be sure to turn off the printer and disconnect the power cord from the AC outlet.
Compuprint PageMaster 450 User Guide 5-27 Clean the exterior of the printer Clean the exterior of the printer Clean the exterior of the printer about once a month. Use a soft cloth slightly moistened with water. For stubborn stains, soak the cloth in a mild detergent solution before cleaning. Finish by wiping the printer with a soft, dry cloth.
5-28 Compuprint PageMaster 450 User Guide Daily Maintenance Daily Maintenance At the end of the day, turn off the printer by setting the power switch to [0]. If any error message or status code appears, see ”Chapter 6 Troubleshooting”and turn off the printer properly.
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Compuprint PageMaster 450 User Guide 5-29 Check the interior of the printer Turn off the printer by setting the power switch to the [0] position. If any error message or status code appears, see ”Chapter 6 Troubleshooting” and turn off the printer properly.
5-30 Compuprint PageMaster 450 User Guide Relocating the Printer Remove any paper from the multi bypass feeder as well as all the paper cassettes. Store the paper in a location that is not humid and dusty. For more information, see ”Appendix B Safety Notes and Regu-...
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Compuprint PageMaster 450 User Guide 5-31 Check the interior of the printer WARNING: Always remove the power cord by pulling on the plug but not the cord; otherwise the power cord may be damaged and fire or electric shock may result.
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5-32 Compuprint PageMaster 450 User Guide Relocating the Printer Remove any paper from the multi bypass feeder as well as all the paper cassettes.Store the paper in a location that is not humid and dusty. For more information, see ”Appendix B Safety Notes and Regu- latory Compliances”.
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Compuprint PageMaster 450 User Guide 5-33 Check the interior of the printer Remove the EP cartridge inside the printer. If the printer is moved with the cartridge inside, toner may spill out and soil the printer. NOTE: Replace the EP cartridge in its original packing material, or wrap it in a thick lint-free cloth.
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5-34 Compuprint PageMaster 450 User Guide Relocating the Printer Sep 01...
Troubleshooting In this Chapter . . . “About this Chapter” on page 6-2 “Solving Printer Power-on Problems” on page 6-2 “Solving Print Quality Problems” on page 6-3 “Clearing Paper Jams” on page 6-6 “Control Panel LCD Messages” on page 6-17 “Ethernet Network Interface Troubleshooting”...
Compuprint PageMaster 450 User Guide Solving Printer Power-on Problems About this Chapter Explains procedures to isolate and solve problems that may occur during use of your printer. Clearing paper jams and detailed troubleshooting of LCD error messages are discussed in this chapter. Troubleshooting the Ethernet network interface is also discussed in this chapter.
Compuprint PageMaster 450 User Guide 6-3 Solving Print Quality Problems This section describes quality problems during printing. Go through the list below to find the conditon that most closely resembles the problem and follow the recommended action. If the trouble persists after per- forming the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet.
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Compuprint PageMaster 450 User Guide Solving Print Quality Problems DESCRIPTION POSSIBLE REQUIRED CAUSE ACTION Character voids Print media is outside Use recommended print media. See recommended specifications ”Chapter 5 Printer Consumables, Cleaning and Maintenance” EP cartridge is old or Replace EP cartridge. See ”Chapter 5...
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Compuprint PageMaster 450 User Guide 6-5 DESCRIPTION POSSIBLE REQUIRED CAUSE ACTION Partial blanks Print media is moist Remove moist media and load new dry media. See ”Chapter 5 Printer Consumables, Cleaning and Maintenance” Print media is outside Use recommended print media. See recommended specifications ”Chapter 5 Printer Consumables, Cleaning...
Compuprint PageMaster 450 User Guide Clearing Paper Jams DESCRIPTION POSSIBLE REQUIRED CAUSE ACTION Blurred print Print density setting is not Adjust print density. See ”Chapter 5 Printer appropriate Consumables, Cleaning and Maintenance” EP cartridge is old or Replace EP cartridge. See ”Chapter 5...
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Compuprint PageMaster 450 User Guide 6-7 Clearing Paper Jams from Area A Pull on the latch to open the upper left cover. If the optional face up tray is installed instead of the duplexer, lift to unhook and remove the face up tray.
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Compuprint PageMaster 450 User Guide Clearing Paper Jams If the leading edge of the paper is already in the paper output tray, pull out the paper in the direction of the arrow. If the paper is jammed at the fuser area, pull it out carefully without touching the fuser If it becomes difficult to pull out the paper, turn the knob continuously in the direction of the arrow until the paper is adequately out and easy to pull..
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Compuprint PageMaster 450 User Guide 6-9 Clearing Paper Jams from Area A If the paper is jammed at the indicated location, pull it out in the direction of the arrow. Open the cover inside the duplexer. Remove any paper jam found by pulling out the paper in the direction of the arrow as shown.
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6-10 Compuprint PageMaster 450 User Guide Clearing Paper Jams Close the cover inside the duplexer Close the duplexer. NOTE: When closing the duplexer, do not use the latch on the cover. Instead, follow the instruction label on the cover and push the recommended location.
Compuprint PageMaster 450 User Guide 6-11 Clearing Paper Jams from Area B Close the duplexer or reinsert the face-up tray as appropriate. Clearing Paper Jams from Area B Pull on the latch to open the cover to Area B Remove any paper jam found...
6-12 Compuprint PageMaster 450 User Guide Clearing Paper Jams If the paper is jammed at Area B, pull it out in the direction of the arrow as shown. If no paper jam is found consult the LCD display of the control panel for information about a possible jam in a paper tray.
Compuprint PageMaster 450 User Guide 6-13 Clearing Paper Jams from Area E Clearing Paper Jams from Area E Lift the handle of the Stapler/Stacker docking cover and remove any jammed paper found. Clearing Paper Jams from Area F Open the cover of the Stacker/Stapler’s paper horizontal transport and remove any jammed paper found.
6-14 Compuprint PageMaster 450 User Guide Clearing Paper Jams Clearing Paper Jams from Area H Remove any jammed paper found. Clearing Paper Jams from Tray 1 Pull out Tray 1. Check the paper feed area and carefully pull out any jammed paper found there.
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Compuprint PageMaster 450 User Guide 6-15 Clearing Paper Jams from Trays 3, 4 and 5 in the HCF unit Pull out Trays 4 and 5. Check the paper feed area of Tray 5 and remove any jammed paper found Carefully close Trays 4 and 5...
6-16 Compuprint PageMaster 450 User Guide Clearing Paper Jams Clearing Paper Jams from the Multi-Bypass Feeder (MBF) Remove the jammed paper by pull it out in the direction of the arrow as shown. Remove all the paper and load the stack again.
Compuprint PageMaster 450 User Guide 6-17 Clearing Paper Jams from the Envelope Feeder Remove any jammed paper found. Re-insert the envelope feeder. Control Panel LCD Messages LCD messages involving troubleshooting are classified into nine numeric code classes (1 through 9) and an additional alphanumeric class.
6-18 Compuprint PageMaster 450 User Guide Control Panel LCD Messages Code Class 1 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Main Motor Rotation Service Call required 1-1 MAIN MOTOR CALL SERVICE Failure Paper jam in Area A...
Compuprint PageMaster 450 User Guide 6-19 Code Class 2 Code Class 2 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Tray 2 paper misfeed Clear paper misfeed 2-2 FEED ERROR AREA B / TRAY 2...
6-20 Compuprint PageMaster 450 User Guide Control Panel LCD Messages Code Class 4 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Tray 4 paper misfeed Clear paper misfeed 4-0 FEED ERROR AREA C/TRAY 4...
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Compuprint PageMaster 450 User Guide 6-21 Code Class 4 Abnormally high Fuser Service Call required 4-5 FUSER ERROR CALL SERVICE temperature Irregular paper in Tray Ensure the correct 4-5 IRREG. PAPER CHECK TRAY 5 5 (see note 1) paper is loaded in Tray...
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6-22 Compuprint PageMaster 450 User Guide Control Panel LCD Messages Remaining paper Clear paper jam in 4-26 FINISH JAM CLEAR AREA F detected on Area F TRANSPORT exit sensor Paper does not pass Clear paper jam in 4-31 FINISH JAM...
Compuprint PageMaster 450 User Guide 6-23 Code Class 5 Code Class 5 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Tray 5 paper misfeed Clear paper misfeed 5-0 FEED ERROR AREA C/TRAY 5 from Tray 5 or Area C...
6-24 Compuprint PageMaster 450 User Guide Control Panel LCD Messages Finisher Stapler head Service Call required 5-92 FIN ERROR CALL SERVICE home sensor failure (see note 3) Finisher Stapler front Service Call required 5-93 FIN ERROR CALL SERVICE position failure (see...
Compuprint PageMaster 450 User Guide 6-25 Code Class 7 Code Class 7 LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Finisher front cover is Close Finisher front 7-1 COVER OPEN CLOSE DOOR G open cover –...
6-28 Compuprint PageMaster 450 User Guide Control Panel LCD Messages Alphanumeric Code Class LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION P/R Drum end of life Ensure that you have a DRUM EOL NEARBY N/A (WARNING...
Compuprint PageMaster 450 User Guide 6-29 Power-Up Troubleshooting NOTE: 1: These faults are not necessarily hard faults. They only become hard faults when an attempt is made to use the “faulted” device. For these errors, the printing can continue if one simply avoids the problem.
6-30 Compuprint PageMaster 450 User Guide Ethernet Network Interface Troubleshooting Printing Problems Area to Check Explanation Physical connection To test a non-PostScript printer use the Test Port 1 Count 100 command. This command will send 100 lines of test data to the printer.
Compuprint PageMaster 450 User Guide 6-31 DHCP Troubleshooting DHCP Troubleshooting Area to Check Explanation DHCP is enabled on the network Use the Define Server DHCP Enabled interface. command. If you manually enter an IP address, DHCP is automatically disabled. Make sure the DHCP server is Check to see that the DHCP server is on and is operational.
6-32 Compuprint PageMaster 450 User Guide Ethernet Network Interface Troubleshooting Area to Check Explanation Service Characteristics Issue the Show Service Characteristics command. If the service rating is zero, the parallel port is in use. Verify that the PostScript characteristic and appropriate protocols have been enabled on the service.
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Using DRAM DIMMs, FLASH DIMMs and Power-on Files In this Chapter . . . “About this Chapter” on page 7-2 “Installing DRAM Memory DIMMS” on page 7-2 “Installing a FLASH DIMM Module” on page 7-5 “Using the Power-On Files Feature” on page 7-7 Sep 01...
Compuprint PageMaster 450 User Guide Installing DRAM Memory DIMMS About this Chapter This chapter describes the procedures for installation of DRAM memory DIMMs and FLASH DIMM mod- ules. Downloading software to the FLASH DIMM module is also discussed in this chapter.
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Compuprint PageMaster 450 User Guide Turn thumbscrews on controller assembly counterclockwise until loose and gently pull controller assembly towards you to remove from printer. Carefully insert a DRAM DIMM which is compatible with your printer into any available DRAM DIMM slot as shown below. When properly seated, gently push down on the DIMM until the white braces close and snap onto the ends of the DIMM.
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Compuprint PageMaster 450 User Guide Installing DRAM Memory DIMMS Reinstall the controller assembly. Once firmly in place, push and hand tighten the thumbscrews in a clockwise direction. Connect the power cord to the wall outlet. Turn the printer power switch to the ON [ I ] position.
Compuprint PageMaster 450 User Guide Installing a FLASH DIMM Module Ensure that the printer power switch is set to the OFF [ O ] position. Disconnect the power cord from the wall outlet. Turn thumbscrews on controller assembly counterclockwise until loose and gently pull controller assembly towards you to remove from printer.
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Compuprint PageMaster 450 User Guide Installing a FLASH DIMM Module Carefully insert a FLASH DIMM module in FLASH DIMM slot as shown below. When properly seated, gently push down on the DIMM until the white braces close onto the ends of the DIMM.
Compuprint PageMaster 450 User Guide Power-on Files Defined Connect the power cord to the wall outlet. Turn the printer power switch to the ON [ I ] position. Using the Power-On Files Feature Power-on Files Defined If an optional FLASH DIMM or hard disk drive is installed in your printer, your printer has the capability of storing additional power-on files which can be read and interpreted at power-on.
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Compuprint PageMaster 450 User Guide Using the Power-On Files Feature NOTE: Contact the technical support team at your point of purchase for additional information regarding loading and using power-on files. Sep 01...
Compuprint PageMaster 450 User Guide Specifications About this Appendix Provides printer specifications and information on the EP cartridge and the printable area of a page. Specifications Main Unit Printing principle Semiconductor laser beam scanning Xerography Print speed 45 pages per minute (A4 sideways feed, identical content for printing) °...
Compuprint PageMaster 450 User Guide Normal printing CAUTION: The EP cartridge requires special care. Failure to follow these precautions may result in poor printer performance or damage to your printer. Do not remove the EP cartridge from its packing until use. If it is removed, immediately put it back into the packing.
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Compuprint PageMaster 450 User Guide Printable Area Sep 01...
Safety Notes and Regulatory Compliances In this Chapter . . . “About this Appendix” on page B-2 “Safety Notes” on page B-2 “Regulatory Compliances” on page B-4 Sep 01...
Compuprint PageMaster 450 User Guide Safety Notes About this Appendix Describes cautions to take when installing, transporting, or operating the printer. Also includes applicable regulatory compliances of your printer. Safety Notes WARNING: Two power specifications are listed below. The specifications that apply to your machine depend on your machine configuration.
Compuprint PageMaster 450 User Guide Location and Environment Precautions Switch off the machine before connecting the interface cable or optional accessory. Connecting the cable or accessory with a live machine can cause a shock hazard. CAUTION: Ensure that the plug connection is free of dust. In a damp environment, a con- taminated connector can draw a non-negligible amount of current that can generate heat and eventually cause a fire over an extended period of time.
Compuprint PageMaster 450 User Guide Regulatory Compliances If debris (metal or liquid) migrates into the machine, switch off and unplug the machine. Contact your point of purchase. Operating a debris-contaminated machine can cause a fire or shock hazard. Never open or remove machine covers that are secured with screws unless specifically instructed in the "User's Manual."...
Compuprint PageMaster 450 User Guide Class 1 Laser Device and CDRH Compliance Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
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Compuprint PageMaster 450 User Guide Regulatory Compliances Reorientate the TV and/or radio antennas and cables until the interference stops. For an outdoor antenna, ask your local electrician for support. Use coaxial cable antennas. Sep 01...
Printing Font Summaries In this Chapter . . . “About this Appendix” on page C-2 “Printing a Font Summary” on page C-2 “PostScript Font Summary” on page C-3 “PCL Font Summary” on page C-7 Sep 01...
Compuprint Page Master 450 User Guide Printing a Font Summary About this Appendix This appendix explains the procedure for printing summaries of PCL or PostScript fonts installed in your printer. Printing a Font Summary Your printer has the capability of printing summaries of all installed PCL or PostScript fonts. To print a Font...
Compuprint Page Master 450 User Guide PCL Font Summary PCL Font Summary (cont’d) Sep 01...
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Frequently Used Ethernet Commands In this Chapter . . . • “About this Appendix” on page D-2 • “Server Commands” on page D-3 • “Protocol Commands” on page D-6 Sep 01...
Compuprint Page Master 450 User Guide About this Appendix This appendix lists some of the most frequently-used commands of the Print Server command set. More information about the command set, including additional options, can be found in the Ethernet Network Interface Manual on the Electronic Library CD-ROM.
Compuprint Page Master 450 User Guide Server Commands Server Commands Frequently-used Server Commands Command Option(s) Description DEFINE SERVER BOOTP {EN|DIS} Enables or disables querying for a BOOTP host at system boot time. DEFINE SERVER DHCP {EN|DIS} Enables or disables querying for a DHCP host at system boot time.
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Compuprint Page Master 450 User Guide Server Commands Frequently-used Server Commands Command Option(s) Description DEFINE SERVER SOFTWARE “filename” Specifies the name or path (TCP) of the software download file. The filename can be up to 11 characters, and the pathname can be up to 26.
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Compuprint Page Master 450 User Guide Server Commands Frequently-used Server Commands Command Option(s) Description DEFINE SERVICE TCPPORT string Specifies a TCP listener socket for the “name” option service. Enter a socket number (4000 to 4999) or the word none. TELNETPORT string Specifies a TCP listener socket for the service.
Compuprint Page Master 450 User Guide Protocol Commands Protocol Commands In the following table, is an abbreviation for the optional keyword PROTO PROTOCOL Protocol Commands Command Option(s) Description DEFINE PROTO {EN|DIS} Enables or Disables the AppleTalk protocol APPLETALK option for the Server.
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Compuprint Page Master 450 User Guide Protocol Commands Protocol Commands Command Option(s) Description DEFINE PROTO NETWARE LOADHOST server Same as see “DEFINE SERVER NETWARE LOADHOST server” on page D-3. PURGE PROTO Removes all entries from the NetWare access NETWARE ACCESS list.
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