Error Handling - Compuprint 4051 User Manual

E r r o r H a n d l i n
E r r o r H a n d l i n
The following table will help you to identify and solve problems which may occur when using the
printer. If the problem is not listed, or if it is not corrected by any of the methods suggested,
contact your supplier for help.
Problem
Printer fails to print
Fanfold paper is not
advancing
Print fading
g
g
Cause
Wait is displayed
Interface cables are not
properly connected
Paper holes are torn
Paper is not correctly aligned
on sprocket wheels
The drive selection lever is
selected in cut sheet position.
Ribbon not feeding
Ribbon worn or damaged
Print head too far from paper
Solution
Press key to enable printing.
ON LINE
Push cables firmly into sockets at both ends.
Remove torn paper and replace with next good
sheet. Check the tension of the paper between left
and right sprocket wheels. If too tight, loosen, by
moving right sprocket wheels slightly to left (see
Paper Handling
" " before).
Reload paper, ensuring that corresponding holes at
each side of paper are correctly aligned on sprocket
wheels.
Position lever in the fanfold position.
Check that ribbon is correctly loaded (see "
Cartridge Installation
knob to ensure that the ribbon is not jammed.
Replace ribbon.
Pull paper thickness lever towards the back of the
printer to move print head closer to paper.
87
Ribbon
" before). Turn the tension