Lenovo TD200 - ThinkServer - 3809 Hardware Maintenance Manual page 59

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 "Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836" on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Watchdog %1 Failed to Capture
Screen.(%1 = OS Watchdog or
Loader Watchdog)
Running the backup IMM main
application.
Please ensure that the IMM is
flashed with the correct firmware.
The IMM is unable to match its
firmware to the server.
IMM reset was caused by restoring
default values.
Error An operating-system error
has occurred, and the screen
capture failed.
Error The IMM has resorted to
running the backup main
application.
Error The server does not support
the installed IMM firmware
version.
Info The IMM has been reset
because a user has restored
the configuration to its
default settings.
1. Reconfigure the watchdog
timer to a higher value.
2. Make sure that the IMM
Ethernet over USB interface is
enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for the
operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
6. Update the IMM firmware.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code
is supported for the cluster
solution before you update the
code.
Update the IMM firmware.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before you
update the code.
Update the IMM firmware to a
version that the server supports.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before you
update the code.
No action; information only.
.
Chapter 5 Diagnostics
51