Lenovo TD200 - ThinkServer - 3809 Hardware Maintenance Manual page 126

Table 4. DSA Preboot messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 "Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836" on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test
264-903-xxx Tape Drive
264-904-xxx Tape Drive
118
ThinkServer TD200 Hardware Maintenance Manual
State
Tape Drive Test Failed
Tape Drive Test Failed
Description Action
Media error. 1. Clean the tape drive using the
appropriate cleaning media and
install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.
Drive hardware 1. Check the tape drive cabling for
error. loose or broken connections or
damage to the cable. Replace
the tape drive cable if damage is
present.
2. Clean the tape drive using the
appropriate cleaning media and
install new media.
3. Run the test again.
4. Clear the error log.
5. Run the test again.
6. If the failure remains, go to
the Lenovo Web site for more
troubleshooting information at
http://www.lenovo.com/support.