Failure To Access The Scanner Using A Web Browser, Network; Scanner Admin Tool, Or Central Admin Console - Fujitsu fi-6010N Operator's Manual

8.3.3 Failure to Access the Scanner using a Web Browser, Network

Scanner Admin Tool, or Central Admin Console

If access is not possible when attempting to connect to the scanner using a Web browser or the net-
work scanner admin tool, or when attempting to connect to the Central Admin Server from the
Central Admin Console, try the following steps:
No.
1 Same as in
to a server using its IP address"
(page 359).
2 The DNS server or WINS
server is not functioning nor-
mally, or the scanner name has
not been registered in the
DHCP or WINS server.
3 A misconfigured firewall
between the network scanner
admin tool or Web browser
and the scanner is denying
access.
4 In Microsoft® Internet
Explorer, in the "Tools" menu,
"Internet Options", [Security]
tab, the security level for the
corresponding zone is set as
"High", or in [Custom level],
"Scripting", "Active scripting"
is set to "Prompt" or "Disable".
Problem
"Failure to connect Check if a network connection is possible by trying the
same solution for
its IP address" (page
Check the connectivity of the specified IP address.
If it is possible to connect the scanner using the net-
work scanner admin tool with a specified IP address,
specify the scanner's IP address in the DNS or WINS
server. Also, check the DNS or WINS server settings
using the network scanner admin tool or Web browser.
If there is a firewall between the computer running the
network scanner admin tool or Web browser and the
scanner, check that its settings are not preventing
access.
When connecting using the scanner name, the connec-
tion will be an intranet connection. When connecting
using an IP address, it will be an internet connection.
If the URL includes a scanner name, the scanner will
be connected using an Intranet Zone. If the URL
includes an IP address, the scanner will be connected
using the Internet Zone.
In Microsoft® Internet Explorer, in the "Tools" menu,
"Internet Options", try the following settings for the
corresponding zone.
•
•
After the above settings have been performed, in
"Temporary Internet Files", press the [Delete cookies]
button to delete all temporary internet files.
8.3 Network Connection Troubleshooting
Action
"Failure to connect to a server using
359).
s
To enable "Active cripting", set in one of the following
ways:
•
In the [Security] tab, set the required "Security level
for this zone" to "Medium".
•
In the [Security] tab, select the [Custom
ton. Then, set the "Scripting", "Active
"Enable".
If connecting via the Internet zone, on the [Privacy] tab,
set the level to below "Medium High".
Network Scanner fi-6010N Operator's Guide
8
level
] but-
s
cripting" to
363