Failure To Access The Scanner Using A Web Browser, Admin Tool, Or Central Admin Server - Fujitsu 6010N - fi - Document Scanner Operator's Manual

8.3.3 Failure to Access the Scanner using a Web Browser, Admin Tool,
or Central Admin Server
If access is not possible when attempting to connect to the scanner using a Web browser or the
Admin Tool, or when attempting to connect to the Central Admin Server from the Central Admin
Console, try the following steps:
No.
1 Same as in
to a server using its IP
address" (page
2 The DNS server or WINS
server is not functioning nor-
mally, or the scanner name has
not been registered in the
DHCP or WINS server.
3 A misconfigured firewall
between the Admin Tool or
Web browser and the scanner
is denying access.
4 The URL of the target scanner
is not registered as a trusted
site.
Problem
"Failure to connect Check if a network connection is possible by trying
the same solution for
461). using its IP address" (page
Check the connectivity of the specified IP address.
If it is possible to connect the scanner using the
Admin Tool with a specified IP address, specify the
scanner's IP address in the DNS or WINS server.
Also, check the DNS or WINS server settings using
the Admin Tool or Web browser.
If there is a firewall between the computer running the
Admin Tool or Web browser and the scanner, check
that its settings are not preventing access.
Set the scanner URL as a trusted site for Internet
Explorer. In Internet Explorer, set the following set-
tings in the "Tools" menu, "Internet Options". In the
[Security] tab, select [Trusted sites]. Press the [Sites]
button, enter the URL of the scanner in the "Add this
website to the zone" field, and press the [Add] button.
8.3 Network Connection Troubleshooting
Action
"Failure to connect to a server
461).
fi-6010N Network Scanner Operator's Guide
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