375445-Xx6 (September 2007); 375445-Xx5 (June 2006); 375445-Xx4 (May 2006); Introduction - HP ProLiant BL620c - G7 Server Troubleshooting Manual

375445-xx6 (September 2007)

The sixth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx6, included
the following additions and updates:
•
Added new information about preventing electrostatic discharge (on page 15).
•
Added new DIMM handling guidelines (on page 19).
•
Added new procedures for troubleshooting drive problems (hard drives and solid state drives) (on
page 43).
•
Added information on new software tools and solutions:
HP Insight Control Environment Suites
o
HP Smart Update Manager (on page 79)
o
•
Improved firmware maintenance (on page 80):
Added new technology
o
Expanded existing information
o
Added new firmware update procedures for unsupported processor stepping
o

375445-xx5 (June 2006)

The fifth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx5, included the
following additions:
•
Added three new c-Class server blade flowcharts:
c-Class server blade power-on problems flowchart (on page 29)
o
c-Class server blade POST problems flowchart (on page 32)
o
c-Class server blade fault indications flowchart (on page 36)
o
•
Added new processor error codes:
Windows® Event Log processor error codes (on page 169)
o
Insight Diagnostics processor error codes (on page 169)
o

375445-xx4 (May 2006)

The fourth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx4, included
the following additions:
•
Hot-plug SAS and SATA hard drive LED combinations (on page 20)
•
Operating system issues with Intel® dual-core processors (Hyper-Threading enabled) (on page 61)
•
Tape drive problems (on page 51)
•
New error messages in ADU error messages (on page 91) and POST error messages and beep
codes (on page 115)

Introduction 10