HP Integrity BL890c - i2 Server Limited Warranty

Bcs global limited warranty and technical support
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BCS Global Limited Warranty and Technical
Support
HP Part Number: 5991-6026_ed5
Published: July 2010
Edition: 5

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Summary of Contents for HP Integrity BL890c - i2 Server

  • Page 1 BCS Global Limited Warranty and Technical Support HP Part Number: 5991-6026_ed5 Published: July 2010 Edition: 5...
  • Page 2 © Copyright 2009–2010 Hewlett-Packard Development Company, L.P.
  • Page 3: Bcs Global Limited Warranty And Technical Support

    This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country distributors (collectively referred to in this Limited Warranty as “HP”) with this Limited Warranty.
  • Page 4 displays, printers and other peripherals—are provided “AS IS” without HP warranty. However, non-HP manufacturers and suppliers, or publishers may provide their own warranties directly to you. HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period.
  • Page 5: Exclusive Remedy

    Exclusive remedy TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED. THESE TERMS AND CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR REPRESENTATIONS-INCLUDING REPRESENTATIONS MADE IN HP SALES LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE OF HP-THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE OR...
  • Page 6: Customer Responsibilities

    Customer responsibilities To enable HP to provide the best possible support and service during the Limited Warranty Period, you will be required to: • Maintain a proper and adequate environment, and use the HP Hardware Product in accordance with the instructions furnished. •...
  • Page 7: Types Of Hardware Warranty Service

    Types of hardware warranty service Listed below are the types of warranty services that may be applicable to the HP Hardware Product you have purchased. For more details, refer to the “Limited warranty period” (page 8) section. Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
  • Page 8: Service Upgrades

    To locate the nearest HP authorized service provider, refer to the HP website at http:// www.hp.com/support. In order to receive on-site support, you must: • Have a representative present when HP provides warranty services at your site • Notify HP if products are being used in an environment which poses a potential health or safety hazard to HP employees or subcontractors •...
  • Page 9 Table 1-1 BCS Servers - Hardware Product Warranty Offering Product Warranty Remote Customer Performed Service Delivery Method Notes and Period Monitoring and Maintenance Tasks Availability and Response Exceptions Support Include Time BL60p, BL860c, 3 years Remote : Available on Onsite Warranty Service for BL870c, BL860c i2, monitoring &...
  • Page 10 Table 1-1 BCS Servers - Hardware Product Warranty Offering (continued) Product Warranty Remote Customer Performed Service Delivery Method Notes and Period Monitoring and Maintenance Tasks Availability and Response Exceptions Support Include Time errors and Firmware upgrade & events pre-upgrade tasks GS1280 1 year Remote...
  • Page 11 Table 1-1 BCS Servers - Hardware Product Warranty Offering (continued) Product Warranty Remote Customer Performed Service Delivery Method Notes and Period Monitoring and Maintenance Tasks Availability and Response Exceptions Support Include Time notification of mandatory on some. either remotely or through errors &...
  • Page 12: Software Limited Warranty

    — Product serial number, model name, and model number — Applicable error messages — Add-on options — Operating system — Third-party hardware or software — Detailed questions © 2009–2010 Hewlett-Packard Development Company, L.P "Printed in the United States.” BCS Global Limited Warranty and Technical Support...
  • Page 13: Documentation Feedback

    Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to docsfeedback@hp.com. Include the document title and manufacturing part number. All submissions become the property of HP Documentation feedback...

This manual is also suitable for:

Bl60pBl860cBl870cBl860c i2Bl870c i2

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