Subscriber's Choice; Care Pack; Firmware Maintenance; Types Of Rom - HP ProLiant BL620c - G7 Server Troubleshooting Manual

Subscriber's choice

HP's Subscriber's Choice is a customizable subscription sign-up service that customers use to receive
personalized email product tips, feature articles, driver and support alerts, or other notifications.
To create a profile and select notifications, refer to the HP website
(http://www.hp.com/go/subscriberschoice).
Change control and proactive notification
HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of
upcoming hardware and software changes on HP commercial products.
For more information, refer to the HP website (http://www.hp.com/go/pcn).

Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand bundled services with easy-to-
buy, easy-to-use support packages that help you make the most of your server investments. For more
information, see the HP website (http://www.hp.com/services/carepack).

Firmware maintenance

HP has developed technologies to help ensure that HP servers provide maximum uptime with minimal
maintenance. Many of these technologies also reduce server management efforts, enabling administrators
to work on issues and resolve problems without taking servers offline.
The process of updating system or option firmware is referred to as a flash process or flashing the ROM.
A firmware or ROM flash removes the existing version of firmware from the ROM and replaces it with a
more recent version.
Update the firmware to do the following:
•
Support new hardware, such as a processor revision
•
Support new features
•
Correct problems in a previous firmware version
Without the correct firmware version, the server and hardware options may not function properly.

Types of ROM

Types of ROMs include:
•
System ROM (on page 80)
•
Option ROMs (on page 81)

System ROM

All ProLiant servers have a system ROM.
Software tools and solutions 80