Ibm Os/2 Operating Systems - HP ProLiant BL620c - G7 Server Troubleshooting Manual

/etc/conf/cf.d/sdevice
o
/etc/inittab
o
/etc/conf/cf.d/stune
o
/etc/conf/cf.d/config.h
o
/etc/conf/cf.d/sdevice
o
/var/adm/messages (if PANIC messages are displayed)
o
•
If HP drivers are installed:
Version of the EFS used
o
List of drivers from the EFS
o
•
If management agents are installed, version number of the agents
•
System dumps, if they can be obtained (in case of panics)
•
A list of each third-party hardware component installed, with the firmware revisions
•
A list of each third-party software component installed, with the versions
•
A detailed description of the problem and any associated error messages

IBM OS/2 operating systems

Collect the following information:
•
Operating system version number and printouts or electronic copies (to e-mail to a support
technician) of:
IBMLAN.INI
o
PROTOCOL.INI
o
CONFIG.SYS
o
STARTUP.CMD
o
SYSLEVEL information in detail
o
TRAPDUMP information (if a TRAP error occurs)
o
•
A directory listing of:
C:\
o
C:\OS2
o
C:\OS2\BOOT
o
HPFS386.INI (for Advanced or Advanced with SMP)
o
•
If HP drivers are installed:
Version of the SSD used
o
List of drivers from the SSD
o
Versions of the OS/2 Management Insight Agents, CPQB32.SYS, and OS/2 Health Driver use
o
•
The drive subsystem and file system information:
Number and size of partitions and logical drives
o
File system on each logical drive
o
•
Warp Server version used and:
Contacting HP 177