Using Snmp To Monitor Blackberry Enterprise Server Components And Blackberry Device Users; Snmp Components That You Can Use To Monitor Blackberry Enterprise Server Components And Blackberry Device Users; Snmp Operations That The Blackberry Enterprise Server Supports - Blackberry PRD-07630-011 - Enterprise Server - PC Manual

Enterprise server monitoring guide version: 5.0 | service pack: 3
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Monitoring Guide
Using SNMP to monitor BlackBerry Enterprise
Server components and BlackBerry device
users
SNMP components that you can use to monitor BlackBerry
Enterprise Server components and BlackBerry device users
You can use third-party SNMP tools instead of the BlackBerry® Monitoring Service to send and receive information
about the configuration and activity of BlackBerry® Enterprise Server components and BlackBerry device users in
your organization's BlackBerry Domain.
To use SNMP to monitor BlackBerry Enterprise Server components and BlackBerry device users, you require an SNMP
service and an SNMP management tool. An SNMP service is a service that is located in the Windows® Services and
contains an SNMP agent that sends trap messages to an SNMP management tool when the activity of BlackBerry
Enterprise Server components and BlackBerry device users meets specific conditions. The conditions are defined in
a MIB, which is a database that describes variables, including what each SNMP trap value represents. Any application
that supports SNMP, such as the BlackBerry Enterprise Server, includes a MIB.
You can use an SNMP management tool, such as a MIB browser, to view the information that the SNMP agent sends
to the SNMP management tool. By default, the SNMP management tool displays the OID of a condition. An OID is a
sequence of integers that identifies a class value within a class hierarchy. All SNMP OIDs and SNMP traps for BlackBerry
Enterprise Server version 5.0 begin with the class value 1.3.6.1.4.1.3530.6. To uniquely identify a class value within
a class, each OID value is distinguished by a suffix (for example, 25.1.1).
The BlackBerry Enterprise Server provides different OID values for specific messaging servers. You can check the
properties of a OID value in the SNMP management tool to verify that the value applies to your organization's
environment.

SNMP operations that the BlackBerry Enterprise Server supports

The BlackBerry® Enterprise Server supports specific SNMP operations. You can use SNMP operations to retrieve data
from an SNMP agent on a computer that hosts a BlackBerry Enterprise Server and send the data to an SNMP
management tool.
Operation
Get
Get next
Trap

Using SNMP to monitor BlackBerry Enterprise Server components and BlackBerry device users

Description
This operation retrieves the value for a specific MIB item.
This operation retrieves the value and OID of items in the order that they
appear in a MIB file.
This operation sends SNMP trap messages from the SNMP agent to the
SNMP trap management tool. SNMP trap messages contain data about
specific activities that the BlackBerry Enterprise Server performs.
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