Blackberry PRD-07630-011 - Enterprise Server - PC Manual page 4

Ping a BlackBerry device...................................................................................................................................
4 Using thresholds to monitor BlackBerry Enterprise Server components and BlackBerry device users............
Creating thresholds, rules, and alarms.............................................................................................................
Rule types..................................................................................................................................................
Create a threshold that you can use to monitor a BlackBerry Enterprise Server component..................
Create a threshold that you can use to monitor a data attribute of a BlackBerry device user.................
Changing and deleting rules......................................................................................................................
Changing the order that rules appear in the BlackBerry Monitoring Service console...............................
Specify a threshold maintenance window.................................................................................................
5 Alarms...............................................................................................................................................................
Identifying alarms.............................................................................................................................................
Color, state, and severity of alarm icons...................................................................................................
Identifying alarms and alarm severity in the alarm panel.........................................................................
Check for alarms for a BlackBerry Enterprise Server component or BlackBerry device user....................
Managing alarms in the alarm panel................................................................................................................
Sort thresholds in the alarm panel............................................................................................................
Suspend and resume alarms......................................................................................................................
Delete alarms.............................................................................................................................................
6 Configuring notification messages....................................................................................................................
Configuring how the BlackBerry Monitoring Service sends notification messages..........................................
Configure the BlackBerry Monitoring Service to send notification messages to email addresses
through a messaging server in your organization's environment.............................................................
Configure the BlackBerry Monitoring Service to send SMS text messages...............................................
Changing the email address that the BlackBerry Monitoring Service uses to send PIN messages...........
Creating contacts..............................................................................................................................................
Adding addresses to the BlackBerry Monitoring Service console so that you can create contacts..........
Create contacts..........................................................................................................................................
Change contact information......................................................................................................................
Delete contacts..........................................................................................................................................
Receiving SNMP trap messages........................................................................................................................
Receive SNMP trap messages from BlackBerry Enterprise Server instances............................................
7 Messages in the messages area of the BlackBerry Monitoring Service console...............................................
Viewing messages.............................................................................................................................................
View messages...........................................................................................................................................
Delete messages...............................................................................................................................................
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