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Monitoring Guide
Ping a BlackBerry device
You can ping a BlackBerry® device to determine if you can exchange email messages with the BlackBerry device, and
to determine the response time of the BlackBerry device in seconds.
1.
In the BlackBerry Monitoring Service console, on the Monitoring menu, expand Users.
2.
Click Monitor users.
3.
Search for a user account.
4.
Click the display name for the user account.
5.
Click Run ping test.
Ping a BlackBerry device
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