Reports; Generating Reports About Blackberry Device Users And Blackberry Enterprise Server Components; Generate And View A Default Report About Blackberry Device Users; Generate A Custom Report About Blackberry Device Users Or A Blackberry Enterprise Server Component - Blackberry PRD-07630-011 - Enterprise Server - PC Manual

Monitoring Guide

Reports

Generating reports about BlackBerry device users and
BlackBerry Enterprise Server components
You can use the BlackBerry® Monitoring Service console to view a summary of the activity of BlackBerry device users
or BlackBerry® Enterprise Server components and generate default reports and custom reports. Default reports
contain data about BlackBerry device users only and you cannot customize default reports. Custom reports contain
data about BlackBerry Enterprise Server components or BlackBerry device users, and you can specify the data that
the custom reports include. Default reports and custom reports include current data only; you cannot generate a
report for a specific period of time or previous date.
After you log out of the BlackBerry Monitoring Service console, the BlackBerry Monitoring Service does not save
reports that you generated. You can save the settings that you specified for a custom report and generate a new
report using the same settings the next time that you log in to the BlackBerry Monitoring Service console. Each time
you generate a custom report using saved settings, the report contains current data.

Generate and view a default report about BlackBerry device users

You can generate default reports to view data about all of the BlackBerry® device users in your organization's
BlackBerry Domain.
1. In the BlackBerry Monitoring Service console, on the Monitoring menu, expand Reporting.
2. Click Create quick report.
3. In the Report format section, select one of the following report formats:
• HTML
• PDF
• CSV
4. In the Quick report title section, click one of the following report types:
• All users
• All users by last contact
• All users by server
• All uninitialized users
5. Click View report requests.
6. In the Title column, click the report.
Generate a custom report about BlackBerry device users or a BlackBerry
Enterprise Server component
1. In the BlackBerry® Monitoring Service console, on the Monitoring menu, expand Reporting.
2. Click Create custom report.
Reports
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