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Monitoring Guide
Data attribute
Last error time
Transactions
Average response
time
Errors
Monitor connections to the BlackBerry Configuration
Database
You can use the BlackBerry® Monitoring Service to monitor the status and health of connections between the
BlackBerry Configuration Database and other BlackBerry® Enterprise Server components.
Before you begin:
Turn on monitoring for a non-SNMP server. A non-SNMP server is a server that the BlackBerry® Monitoring Service
does not use SNMP to monitor. If you do not turn on monitoring, you cannot view the data attributes of the BlackBerry
Configuration Database in the BlackBerry® Monitoring Service console.
1.
In the BlackBerry Monitoring Service console, on the Monitoring menu, expand BlackBerry solution topology >
BlackBerry domain > Components.
2.
Expand a component.
3.
Click an instance of the component.
4.
On the Database connection tab view the connection data attributes.
Monitoring BlackBerry Enterprise Server components that
you configured for high availability
If you create thresholds to monitor data attributes of BlackBerry® Enterprise Server components that you configured
for high availability, you can specify whether a threshold continues to monitor a data attribute after the primary
BlackBerry Enterprise Server fails over to the standby BlackBerry Enterprise Server, or whether it monitors the data
attribute of a component of the primary BlackBerry Enterprise Server or standby BlackBerry Enterprise Server.
To distinguish the components of the primary BlackBerry Enterprise Server from the components of the standby
BlackBerry Enterprise Server, in the BlackBerry Monitoring Service console, in the BlackBerry solution topology,
components of the primary BlackBerry Enterprise Server are displayed in plain text and components of the standby
BlackBerry Enterprise Server are displayed in italic.
14
Description
the last time the connection closed unexpectedly
the number of transactions the component transmitted to the BlackBerry Configuration
Database
the average time, in milliseconds, it takes for the BlackBerry Configuration Database to
respond to calls from a component
the number of errors that the component received from the BlackBerry Configuration
Database
Monitor connections to the BlackBerry Configuration Database
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