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Monitoring Guide
Messages in the messages area of the
BlackBerry Monitoring Service console
Viewing messages
The BlackBerry® Monitoring Service creates a message in the messages area of the BlackBerry Monitoring Service
console when one of the following events occurs:
•
threshold goes into an alarm state
•
threshold goes into a pass state
•
BlackBerry Monitoring Service receives an SNMP trap message
•
BlackBerry Monitoring Service cannot connect to the BlackBerry Administration Service
•
BlackBerry® Enterprise Server instance fails over
Each message in the messages area includes the date, time, and a short description of the event that occurred.
View messages
1.
In the BlackBerry® Monitoring Service console, on the Monitoring menu, click Messages.
2.
Click the envelope icon beside the appropriate message.
Delete messages
1.
In the BlackBerry® Monitoring Service console, on the Monitoring menu, click Messages.
2.
Perform one of the following actions:
• To delete one message, click Delete beside the appropriate message.
• To delete all of the messages, click Delete all messages.
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Messages in the messages area of the BlackBerry Monitoring Service console
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