Blackberry Monitoring Service Log Files; Changing How Blackberry Monitoring Service Components Create Log Files; Change The Maximum Size Of The Log File For A Blackberry Monitoring Service Component; Change The Logging Level For A Blackberry Monitoring Service Component - Blackberry PRD-07630-011 - Enterprise Server - PC Manual

Monitoring Guide

BlackBerry Monitoring Service log files

Changing how BlackBerry Monitoring Service components
create log files
Change the maximum size of the log file for a BlackBerry Monitoring Service
component
If the log file of a BlackBerry® Monitoring Service component reaches its maximum size, the BlackBerry Monitoring
Service either creates a new log file for the component or overwrites the current one, depending on whether you
turn on log auto-roll. By default, log auto-roll is turned on for all BlackBerry Monitoring Service components.
1. On the computer that hosts the BlackBerry Monitoring Service, on the taskbar, click Start > All Programs >
BlackBerry Enterprise Server > BlackBerry Server Configuration.
2. On the Logging tab, in the BlackBerry Service Log Settings section, locate the subsection for the component
that you want to change.
3. In the Debug log size (MB) field, type the file size. To permit the log file to grow indefinitely, type 0.
4. Click OK.
5. In the Windows® Services, restart the BlackBerry Monitoring Service services.

Change the logging level for a BlackBerry Monitoring Service component

You can change the logging level for a BlackBerry® Monitoring Service component so that you can specify how much
information the BlackBerry Monitoring Service saves in the log files.
1. On the computer that hosts the BlackBerry Monitoring Service, on the taskbar, click Start > All Programs >
BlackBerry Enterprise Server > BlackBerry Server Configuration.
2. On the Logging tab, in the BlackBerry Service Log Settings section, locate the subsection for the component
that you want to change.
3. In the Debug log level drop-down list, click one of the following log levels:
• To write error messages to the log files, click 1.
• To write warning messages to the log files, click 2.
• To write daily activities to the log files, click 3.
• To write additional information to the log files that can help you troubleshoot issues with a BlackBerry
Monitoring Service component, click 4.
4. Click OK.
5. In the Windows® Services, restart the BlackBerry Monitoring Service services.
BlackBerry Monitoring Service log files
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