Troubleshooting; Configure Spe Diagnostic Tests - Cisco AS5350 - Universal Access Server Configuration Manual

Chapter 5 Managing and Troubleshooting the Universal Port Card

Troubleshooting

This section provides troubleshooting information that apply to your modems regardless of service type
mode. You learn how to perform diagnostic tests on installed ports or SPEs, configure automatic
recovery of ports on an SPE, and configure a scheduled recovery of SPEs.

Configure SPE Diagnostic Tests

You can perform three types of diagnostic tests on your SPE modem:
•
•
•
SPE Startup Test
To perform diagnostic testing on all your installed SPE ports during the system's initial startup or
rebooting process, in global configuration mode with the prompt displayed as
enter the following command:
The results of the SPE port startup test are displayed in the show port modem test command output.
SPE ports that pass the diagnostic test are Pass, Fail, and Unkn. Ports that fail the diagnostic test are
marked as Bad. These ports cannot be used for call connections. Depending on how many ports are
installed, this diagnostic test may take from 5 to 10 minutes to complete. Perform additional testing on
an inoperative SPE port by executing the test port modem back-to-back command. The no port
modem startup-test command disables startup testing.
SPE Auto-Test
To perform diagnostic testing on all the installed SPE ports during the system's initial startup or
rebooting process, or during service, in global configuration mode with the prompt displayed as
AS5350(config)#
The results of the SPE port auto-test are displayed in the show port modem test command's output.
Ports that pass the diagnostic test are marked as Idle, Busy, Downloading, and Reset, and are put into
service. Ports that fail the diagnostic test are marked as Bad, and are not put into service or tested again
until they are no longer marked as Bad. If all the ports of an SPE are bad, the corresponding SPE is also
marked bad. These ports cannot be used for call connections. Depending on how many ports are present
and not marked Bad, this diagnostic test may take from 5 to 10 minutes to complete. You may perform
additional testing on an inoperative port by executing the test port modem back-to-back command. The
no port modem autotest command disables testing.
OL-3418-02 B0
SPE Startup Test, page 5-9
SPE Auto-Test, page 5-9
SPE Back-to-Back Test, page 5-10
port modem startup-test—Perform diagnostic testing for all modems.
or
AS5400(config)#,
port modem autotest—Perform diagnostic testing for all ports.
Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide
enter the following command:
Troubleshooting
or
AS5350# AS5400#,
5-9