9. Troubleshooting
recent to the least recent. Above this limit, the oldest events are overwritten.
9.2.2 Download the system log
WARNING! The system response time is not guaranteed while downloading the log file.
1. Start the Inxpect Safety application.
2. Click Settings and then Activity History.
3. Click DOWNLOAD LOG.
Note: to save the PDF, a printer must be installed on the computer.
9.2.3 Log file sections
The first line of the file reports the NID (Network ID) of the device and the date of the download.
The rest of the file log is divided in two sections:
Section
Description
1
Event log
2
Diagnostic
event log
9.2.4 Log line structure
Each line in the log file reports the following information, separated by tab character:
Timestamp (seconds counter from the latest boot)
l
Timestamp (absolute/relative value)
l
Event type:
l
[ERROR] = diagnostic event
o
[INFO] = information event
o
Source
l
CONTROL UNIT = if the event is generated by the control unit
o
SENSOR ID = if the event is generated by a sensor. In this case, the Node ID of the sensor is also
o
provided
Event description
l
9.2.5 Timestamp (seconds counter from the latest boot)
An indication of the instant when the event occurred is provided as relative time from the latest boot, in seconds.
Example: 92
Meaning: the event occurred 92 seconds after the latest boot
9.2.6 Timestamp (absolute/relative value)
An indication of the instant when the event occurred is provided.
After a new system configuration, it is provided as absolute time.
l
Format: YYYY/MM/DD hh:mm:ss
Example: 2024/08/08 23:58:00
After a reboot of the device, it is provided as relative time from the latest boot.
l
Format: Rel. x d hh:mm:ss
Example: Rel. 0 d 00:01:32
Note: when a new system configuration is performed, even the older timestamps are updated in absolute time
format.
Note: during system configuration, the control unit is receiving the local time of the machine where the software is
running.
68
Content
Size
Information
3500 At every firmware update or on demand using the Inxpect
events
Error events
Error events
1000 Not possible
Inxpect Value Line | Instruction manual v1.0 FEB 2025 | Inxpect VL-IM-7_00375_en_v1.0 | © 2025 Inxpect SpA
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