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Pulse to Tone Conversion
Use special services (such as telephone banking) over dial pulse lines.
An extension can use Pulse to Tone Conversion while placing an outside call to change the dialing mode
from dial pulse to DTMF. For a system in a dial pulse area, this permits users to access DTMF services (such
as telephone banking) from their DP area. Pulse to tone conversion also helps dial pulse callers use another
company's automated attendant dialing options. The user can, for example:
Place a call to their bank over a DP line.
❥
After the banking service answers, wait 6 seconds. (The system automatically converts dialing to DTMF.)
❥
Dial additional banking options.
❥
Regional Defaults
The system is compatible with both North American and Latin American applications.
Use the Regional Defaults capability to switch your system from the North American mode to the Latin
American mode. Switching your system to the Latin American mode makes the following changes:
The default language in programming, SMDR, and all telephone displays is Spanish.
❥
The Latin American Toll Restriction options are enabled. This is set up when you initialize each Toll
❥
Restriction Table.
Removing Lines and Extensions from Service
Temporarily remove problem extensions and lines from service until they can be repaired.
Supervisors and attendants can remove problem lines and extensions from service. This helps ensure maxi-
mum system performance. For example, the attendant can busy-out a noisy line or problem extension until
service personnel can repair the problem. The line or extension the appears busy to all callers. Following
repair, the attendant or supervisor can return the line to service.
Reverse Voice Over
Privately call a co-worker while you're busy on your handset.
While on a handset call, Reverse Voice Over lets a busy keyset user make a private Intercom call to an idle
co-worker. The busy user just presses and holds down a programmed Reverse Voice Over key to make a pri-
vate call to the assigned co-worker. The initial caller cannot hear the Reverse Voice Over conversation. The
private Intercom call continues until the Reverse Voice Over caller releases the key again. The initial handset
call can be an outside call or an Intercom call. An extension can have Reverse Voice Over keys for more than
one co-worker.
Reverse Voice Over could help a salesperson, for example, when placing a call to an important client. The
salesperson can talk with the client and give special instructions to an assistant — without interrupting the
initial call.
DSX Product Description
Features ◆ 65
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