DiGidot C4 Manual page 43

NOTE: If an immediate upgrade is required, please choose Credit Card, PayPal, iDeal,
SOFORT Banking or Bancontact during the upgrade check out process. Other payment
options will take a few days after the payment was completed.
Offline upgrade
The DiGidot C4 can be upgraded at any time, even when it doesn't have internet con-
nection. In order to upgrade your device(s) follow these steps:
Write down the MAC Addresses and serial number, listed on the product label.
Visit our website www.digidot.eu on a computer or smart device with internet
connection.
Login to your account or create an account on our website.
Go to 'My devices' and select the devices based on MAC Addresses that you
want to upgrade. If you have not yet added your devices to you account, you can
enter the MAC Address and Serial Number or Product Key and click the
"Add device" button or the "Scan QR Code" button if your device has an on board
camera.
Another option is to use your smart device on camera mode, photograph the QR
code on the DiGidot C4 device label and follow the the link to our website.
Then select a upgrade option for you device. Then complete the checkout.
After the payment is done, you can view your device again and download the
license key.
Open de file and copy the license key text.
Go to the DiGidot C4 interface and go to settings > license. Then toggle the
option for the offline upgrade. A text field will appear. Paste the license key in
the field and then click 'upgrade.
Account
Open the user interface
This page allows to create accounts by enabling the accounts option. A popup will
appear to create an 'admin' account. These login credentials will be asked if you log in
to the DiGidot C4. After the 'admin' account is created, it's possible to can create ac-
counts with different access levels. This can be useful if somebody only need access to
some parts of the interface. An user for example may only playback scenes and play-
lists. When an user (with 'user' rights) logs in, the user will automatically be redirected
to the scene page.
Update
Open the user interface
When there is an internet connection the user interface will automatically show if an
update is available. Please note that it's possible to update multiple devices at a time.
Before updating please make sure that all connected devices have the same firmware
version, that all devices are all switched on and connected by Ethernet. Follow the up-
date instructions from the interface.
Backup and restore
Open the user interface
The DiGidot C4 has a backup feature that allows to back-up the device settings from
multiple devices. The backup will save all of accounts settings, network settings and
input and output settings and triggers. Please note that all information on the microSD
card such as scenes, playlists and app settings are not backed up. Those files can be
backup by removing the microSD card and copying it manually a computer.
C4 Manual
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Settings Account
Settings Backup and restore
Settings Backup and restore
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