Solving Hard Drive Problems - HP xw4100 Service And Technical Reference Manual

5.6.4 solving hard drive problems

solving hard drive problems
problem
Hard drive error occurs.
Disk transaction problem.
Drive not found (identified).
Nonsystem disk/NTLDR
missing message.
hp workstation xw4100 service and technical reference guide
cause
Hard disk has bad
sectors or has failed.
Either the directory
structure is bad or there
is a problem with a file.
Loose cable.
The system may not
have automatically
recognized a newly
installed device.
Drive jumper settings
may be incorrect.
Drive's IDE (ATA)
controller is disabled in
Computer Setup.
Drive responds slowly
immediately after
power-up.
System is trying to start
from a non-bootable
diskette.
system diagnostics and troubleshooting
solution
Use a utility to locate and block usage
of bad sectors. If necessary, reformat
the hard disk.
In Windows 2000 and Windows XP,
right-click Start, click Explore, and
select a drive. Select File > Properties >
Tools. Under Error-checking, click
Check Now.
Check cable connections.
1. Run Computer Setup.
2. If the system still does not
recognize the new device, check
to see if the device is listed within
Computer Setup. If it is listed,
the probable cause is a driver
problem. If it is not listed, the
probable cause is a hardware
problem.
3. If this is a newly installed drive,
enter Setup and try adding a
POST delay under Advanced >
Power-On.
If the drive is a secondary drive that
has just been installed on the same
cable as the primary drive, verify that
the jumpers for both drives are set
correctly.
Run Computer Setup and enable the
Primary and Secondary IDE (ATA)
controllers in Storage > Storage
Options.
Run Computer Setup and increase the
POST Delay in Advanced > Power-On
Options.
Remove the diskette from the diskette
drive.
5–25