Solving Hard Drive Problems - HP 280 G4 MT Maintenance And Service Manual

Solving hard drive problems

Hard drive error occurs.
Cause
Hard disk has bad sectors or has failed.
Disk transaction problem.
Cause
Either the directory structure is bad or there is a problem with a file.
Drive not found (identified).
Cause
Cable could be loose.
The system may not have automatically recognized a newly
installed device.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Drive responds slowly immediately after power-up.
60 Chapter 6 Troubleshooting without diagnostics
Solution
1. In Windows 7, click Start, click Computer, and right-click on a
drive. Select Properties, and then select the Tools tab. Under
Error-checking click Check Now.
In Windows 10, type file in the taskbar search box, and
then select File Explorer from the list of applications. In the
left column, expand This PC, right-click on a drive, select
Properties, and then select the Tools tab. Under Error
checking click Check.
2. Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Solution
In Windows 7, click Start, expand Computer, and right-click on a
drive. Select Properties, and then select the Tools tab. Under Error-
checking click Check Now.
In Windows 10, type file in the taskbar search box, and then
select File Explorer from the list of applications. In the left column,
expand This PC, right-click on a drive, select Properties, and then
select the Tools tab. Under Error checking click Check.
Solution
Check cable connections.
See reconfiguration directions in the
problems on page 72 section. If the system still does not
recognize the new device, check to see if the device is listed within
Computer Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a hardware
problem.
If this is a newly installed drive, run the Computer Setup utility and
try adding a POST delay under Advanced > Power-On Options.
Run the Computer Setup utility and ensure Device Available is
selected for the device's SATA port in Security > Device Security.
Run Computer Setup and increase the POST Delay in Advanced >
Power-On Options.
Solving hardware installation