Solving Front Panel Component Problems - HP xw4100 Service And Technical Reference Manual

5.6.9 solving front panel component problems

If you are experiencing problems with one of the front panel ports, you might be able to try your
device in the corresponding port on the back side of the computer. If this does not fix the
problem, or you need to use the front panel ports, continue troubleshooting.
Some problems in this section are also discussed in other troubleshooting suggestions in this
chapter.
solving front panel component problems
problem
If a USB device,
headphone, or microphone
is not recognized by the
workstation.
A device in the IEEE-1394
port is not responsive.
The IEEE-1394 port is not
active.
hp workstation xw4100 service and technical reference guide
cause
It is not properly
connected.
The device does not
have power.
The correct device
driver is not installed.
The cable from the
device to the computer
does not work.
The device is not
working.
Cable(s) of new
external device are
loose or power cables
are unplugged.
The power switch on the
device is not turned on.
The port is not there
because it was not
purchased with the
system.
system diagnostics and troubleshooting
solution
1. Turn off the workstation.
2. Reconnect the device to the front of
the workstation and restart the
workstation.
If the USB device requires AC power,
be sure one end is connected to the
device and one end is connected to a
live outlet.
1. Install the correct driver for the
device.
2. You might need to reboot the
workstation.
1. If possible, replace the cable.
2. Restart the workstation.
1. Replace the device.
2. Restart the workstation.
Ensure that all cables are properly and
securely connected.
Turn off the workstation, turn on the
external device, then turn on the
workstation to integrate the device
with the workstation system.
You can buy an IEEE1394 connection.
Contact an HP seller.
5–33