Paradyne COMSPHERE 3920PLUS Technical Reference Manual page 177

COMSPHERE 392xPlus Modems
Automatic Firmware Download
New releases may be available for the 392xPlus modem. The latest 392xPlus firmware is
available at no charge from the Automatic Firmware Download Center. Refer to the
Requirements and Equipment Return
To download the firmware, your modem must be configured for dialing. Save your modem's
current configuration to the Customer 1 or Customer 2 memory area, and load the Async Dial
factory template (refer to Chapter 5,
changing configuration options).
Using your 392xPlus modem, dial the Automatic Firmware Download Center at
1-800-530-7026. You may use any dialing technique (DCP Dial, AT command, or V.25bis Call
Request).
If you have a DTE (terminal or PC) attached to your modem, informational messages appear on
it when the modem connects. These messages show the amount of time the download will take.
However, a DTE is not required.
The firmware download begins without any operator action. When the firmware download
begins, the LCD displays download status messages with the data bank number, current block
being loaded, and the total number of blocks.
If the modem connects at 14,400 bps, the download takes about 10 minutes. When the download
completes, the modem resets itself and displays a normal status message (such as Idle:33.6).
Reload your saved configuration options from the Customer 1 or Customer 2 memory area.
Automatic Firmware Download Failure
If the firmware download is interrupted, the following screen appears.
This indicates that your modem is left in a state that can only be used to make or receive a call
for download. To continue the firmware download, repeat the download process by directing the
modem to dial the Automatic Firmware Download Center (refer to Chapter 10,
Branch, for information about dialing a number using the DCP). If you are unable to complete
the download, call your service representative.
7-16
section in Chapter 1, Introduction, for contact information.
Configure
Download Status
Bank1: xxxx/yyyy
F1 F2 F3
DownldOnly Mode
Configure
F1 F2 F3
October 1998
Branch, for more information about saving and
Government
Call Setup
3920-A2-GH30-40