Appendix D - Warranty Repair And Service - Ametek BROOKFIELD HPQA Series Operation Instructions Manual

APPENDIX D - WARRANTY REPAIR AND SERVICE

AMETEK Brookfield Viscometers and Accessories are guaranteed for one year from the date of purchase against defects
in materials and workmanship. They are certified against primary viscosity standards traceable to the National Institute
of Standards and Technology (NIST). The Viscometer must be returned to AMETEK Brookfield or to the authorized
dealer from whom it was purchased for a warranty evaluation.
Transportation is at the purchaser's expense. The Viscometer should be shipped in its carrying case together with
all spindles originally provided with the instrument. If returning to AMETEK Brookfield, please contact us for a return
authorization number prior to shipping.
Many AMETEK Brookfield devices are supplied from the factory with a Calibration Seal. The warranty stated above will
be voided if the Calibration Seal has been damaged. Only AMETEK Brookfield or our authorized servicing dealers may
break the Calibration Seal for purposes of instrument repair or recalibration.
For a copy of the Repair Return Form, go to the AMETEK Brookfield website:
brookfieldengineering.com
For repair or service in the United States, return to:
USA - Headquarters
AMETEK Brookfield 11 Commerce Blvd.
Middleboro, MA 02346 USA
Phone: 1-800-628-8139 | Phone: 1-508-946-6200
Email (Sales): ma-mid.sales@ametek.com | Email (Service): ma-mid.ccs@ametek.com
brookfieldengineering.com
USA - Chandler, AZ
AMETEK Brookfield 3375 N. Delaware St. Chandler, AZ 85225 USA Phone: 1-800-528-7411
Phone: 1-602-470-1414 | Fax: 1-602-281-1745
Email (Sales): SalesTeam.azic@ametek.com | Email (Service): CSS.azic@ametek.com
brookfieldengineering.com
For repair or service outside the United States, consult AMETEK Brookfield or the local authorized dealer from whom
you purchased the instrument.
For repair or service in China, return to:
AMETEK Commercial Enterprise (Shanghai) Co. Ltd.
4th Floor Building #4, No.155 Puhui Road, Jiuting, Songjiang, Shanghai, China (201615)
Shanghai: 86-21-37632111 Ext 8893 | Guangzhou: 86-20-83634768 Ext 132 | Beijing: 86-10-85262111 Ext 39
Email (Sales): brookfield-china.sales@ametek.com | Email (Service): brookfield-china.service@ametek.com
www.brookfieldengineering.cn
M-HPQA-001 H E L I PAT H Q U I C K A C T I O N L A B O R AT O R Y S TA N D - O P E R AT I O N A L M A N U A L 33