Solving Problems; Copier Problems Solution Chart - Xerox WorkCentre Pro 412 User Manual

Solving Problems

Copier Problems Solution Chart

The LCD does not turn on
Copies are too light or too
dark
Smears, lines, marks, or
spots on copies
Copy image is skewed
Blank copies
Image rubs off the copy
easily
Page 8-16
The following chart lists some conditions that may occur and
the recommended solutions. Follow the suggested solutions
until the problem is corrected. If the problem persists, please
call for service.
Condition Suggested Solution
Check that the product is plugged into an
electrical receptacle and ensure that there is
power to the receptacle.
If the original is light, use the Lighten/Darken
button to darken the background of the copies.
If the original is dark, use the Lighten/Darken
button to lighten the background of the copies.
If defects are on the original, press the Lighten/
Darken button to lighten the background of your
copies.
If no defects are on the original, clean the
document glass and underside of the document
cover.
Ensure that original is positioned correctly on
document glass.
Check that copy paper is loaded correctly.
Ensure that the original is face down on the
document glass or face up in the ADF.
Replace the paper in the cassette with paper
from a new package.
In high humidity areas do not leave paper in the
product for extended periods of time.
Xerox WorkCentre Pro 412 User Guide