After-Sales Service - DEMAG DIC 002 Series Operating Instructions Manual

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Trained person
Trained persons are defined as persons who have been instructed and trained for the tasks assigned to them and
on the possible hazards resulting from inappropriate conduct. Personnel must be informed about the required pro‐
tective devices, protective measures, relevant regulations, codes of practice, accident prevention regulations and
operating conditions and must provide verification of their competence. This person must be trained by the owner
in accordance with the tasks to be performed.
Specialist personnel
Specialist personnel are defined as persons assigned by the owner of the machine to carry out special tasks,
such as installation, setting-up, maintenance and fault elimination. This person must be trained by the owner in
accordance with the tasks to be performed.
Qualified electrician
Qualified electricians are defined as persons who, owing to their technical training, knowledge and experience of
electric machines as well as knowledge of the relevant valid standards, codes of practice and regulations, are
able to assess the tasks given to them and to identify and eliminate potential hazards. This person must be
trained by the owner in accordance with the tasks to be performed.
Experienced technician
Experienced technicians are defined as persons who, owing to their technical training and experience, have suffi‐
cient knowledge in the field of the machine. They must be familiar with the relevant national industrial safety regu‐
lations, codes of practice, accident prevention regulations, directives and generally accepted engineering stand‐
ards enabling them to judge the safe operating condition of machines.
Assigned expert engineer (where the rules and regulations of the German Social Accident Insurance
(DGUV) apply in the Federal Republic of Germany)
An assigned expert engineer is defined as an experienced technician specifically assigned by the manufacturer to
determine the remaining service life of the machine (S.W.P. = safe working period) and to carry out a general
overhaul of the machine.
Authorised expert engineer (where the rules and regulations of the German Social Accident Insurance
(DGUV) apply in the Federal Republic of Germany)
In addition to the expert engineers of the Technical Supervisory and Inspection Board, an authorised expert engi‐
neer for the inspection of machines is defined as an expert engineer authorised by the Industrial Employers' Mu‐
tual Insurance Association.
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After-sales service

If you have any questions about our products, need technical information or wish to place spare parts orders, etc.,
please contact our after-sales service. Please keep a note of the serial or order number (see log book, load ca‐
pacity plate on the crane). Specifying this data ensures that you receive the correct information or the required
spare parts.
The current addresses of our sales offices in Germany and our subsidiaries and agencies worldwide can be found
on our homepage at www.demagcranes.com
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