Explanation Of Error Messages - Hartmann Veroval Compact+ Instructions For Use Manual

EN English

8. Explanation of error messages

Error Possible causes
Monitor cannot be Batteries are missing, positioned incorrectly or flat.
switched on
The measuring signals could not be detected at all or read correctly.
This can be caused by applying the cuff incorrectly, by a cuff
leakage, by moving or talking, or by a very weak pulse.
Incorrect measurement due to movement.
The cuff was not applied correctly.
Air is released too fast or too slowly during the measuring
procedure. The cuff could have become detached or loosened.
Movement during the measuring procedure could also be the
reason. Error during air release or unusual reduction in pressure.
Error during measurement.
IFU_9252050_020323.indd 28-29 IFU_9252050_020323.indd 28-29
Remedy
Check the batteries. If necessary, replace with two new identical
batteries.
Check that the cuff has been positioned correctly. Do not talk or move
during measurement.
Do not talk or move during measurement.
Check that the cuff has been positioned correctly.
Check whether the cuff has been positioned correctly.
Do not move during the measurement.
Contact customer service if this error message appears (see Chapter 11).
28
Error Possible causes
The inflation pressure is higher than 300 mmHg.
The pressure is released automatically.
A system error has occurred.
The data could not be sent via Bluetooth®.
If the battery symbol is permanently displayed, the batteries are
empty and must be replaced.
Implausible measurements Implausible measurements often occur if the device is handled
incorrectly or if mistakes were made during the measurement
process.
• Switch the monitor off if an error message appears.
• Check for all possible causes and follow the 10 golden rules (Chapter 5 'Measuring your blood pressure') as well as the instructions for self-measurement from Chapter 2
'Important information'.
• Relax for 1 minute and then repeat the measurement.
English
Remedy
Please rest for at least 1 minute, then take the measurement again (see
Chapter 5 'Measuring your blood pressure').
Contact customer service if this error message appears.
Proceed as described in Chapter 7 'Transferring measured values via
Bluetooth ® to Veroval® medi.connect app'.
Insert new batteries of the same type (AAA/LR03). Then check the
date/time and, if necessary, reset them (see Chapter 4 'Preparing the
measurement').
Please refer to Chapter 5 'Measuring your blood pressure' as well as the
safety information. Then repeat the measurement. If implausible values
still occur: please contact your doctor!
29
EN
02.03.23 10:42 02.03.23 10:42