The Toro Warranty - Toro Reelmaster 3100-D Operator's Manual

Conditions and Products Covered
The Toro Company warrants your Toro Commercial product ("Product") to be free from
defects in materials or workmanship for 2 years or 1,500 operational hours*, whichever
occurs first. This warranty is applicable to all products with the exception of Aerators (refer
to separate warranty statements for these products). Where a warrantable condition exists,
we will repair the Product at no cost to you including diagnostics, labor, parts, and
transportation. This warranty begins on the date the Product is delivered to the original
retail purchaser. *Product equipped with an hour meter.
Instructions for Obtaining Warranty Service
You are responsible for notifying the Commercial Products Distributor or Authorized
Commercial Products Dealer from whom you purchased the Product as soon as you
believe a warrantable condition exists. If you need help locating a Commercial Products
Distributor or Authorized Dealer, or if you have questions regarding your warranty rights or
responsibilities, you may contact us at:
Toro Commercial Products Service Department
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
952-888-8801 or 800-952-2740
E-mail: commercial.warranty@toro.com
Owner Responsibilities
As the product owner, you are responsible for required maintenance and adjustments
stated in your Operator's Manual. Repairs for product issues caused by failure to perform
required maintenance and adjustments are not covered under this warranty.
Items and Conditions Not Covered
Not all product failures or malfunctions that occur during the warranty period are defects in
materials or workmanship. This warranty does not cover the following:
• Product failures which result from the use of non-Toro replacement parts, or from
installation and use of add-on, or modified non-Toro branded accessories and
products.
• Product failures which result from failure to perform recommended maintenance and/
or adjustments.
• Product failures which result from operating the Product in an abusive, negligent, or
reckless manner.
• Parts consumed through use that are not defective. Examples of parts which are
consumed, or used up, during normal Product operation include, but are not limited
to, brake pads and linings, clutch linings, blades, reels, rollers and bearings (sealed
or greasable), bed knives, spark plugs, castor wheels and bearings, tires, filters,
belts, and certain sprayer components such as diaphragms, nozzles, flow meters,
and check valves.
• Failures caused by outside influence, including, but not limited to, weather, storage
practices, contamination, use of unapproved fuels, coolants, lubricants, additives,
fertilizers, water, or chemicals.
• Failure or performance issues due to the use of fuels (e.g. gasoline, diesel, or
biodiesel) that do not conform to their respective industry standards.
• Normal noise, vibration, wear and tear, and deterioration. Normal "wear and tear"
includes, but is not limited to, damage to seats due to wear or abrasion, worn painted
surfaces, scratched decals or windows.
Parts
Parts scheduled for replacement as required maintenance are warranted for the period of
time up to the scheduled replacement time for that part. Parts replaced under this warranty

The Toro Warranty

Two-Year or 1,500 Hours Limited Warranty
are covered for the duration of the original product warranty and become the property of
Toro. Toro will make the final decision whether to repair any existing part or assembly or
replace it. Toro may use remanufactured parts for warranty repairs.
Deep Cycle and Lithium-Ion Battery Warranty
Deep cycle and Lithium-Ion batteries have a specified total number of kilowatt-hours they
can deliver during their lifetime. Operating, recharging, and maintenance techniques can
extend or reduce total battery life. As the batteries in this product are consumed, the
amount of useful work between charging intervals will slowly decrease until the battery is
completely worn out. Replacement of worn out batteries, due to normal consumption, is the
responsibility of the product owner.
Note: (Lithium-Ion battery only) Refer to the battery warranty for additional information.
Lifetime Crankshaft Warranty (ProStripe 02657 Model Only)
The Prostripe which is fitted with a genuine Toro Friction Disc and Crank-Safe Blade Brake
Clutch (integrated Blade Brake Clutch (BBC) + Friction Disc assembly) as original
equipment and used by the original purchaser in accordance with recommended operating
and maintenance procedures, are covered by a Lifetime Warranty against engine
crankshaft bending. Machines fitted with friction washers, Blade Brake Clutch (BBC) units
and other such devices are not covered by the Lifetime Crankshaft Warranty.
Maintenance is at the Owner's Expense
Engine tune-up, lubrication, cleaning and polishing, replacement of filters, coolant, and
completing recommended maintenance are some of the normal services Toro products
require that are at the owner's expense.
General Conditions
Repair by an Authorized Toro Distributor or Dealer is your sole remedy under this warranty.
The Toro Company is not liable for indirect, incidental or consequential damages in
connection with the use of the Toro Products covered by this warranty, including
any cost or expense of providing substitute equipment or service during reasonable
periods of malfunction or non-use pending completion of repairs under this
warranty. Except for the Emissions warranty referenced below, if applicable, there is
no other express warranty. All implied warranties of merchantability and fitness for
use are limited to the duration of this express warranty.
Some states do not allow exclusions of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions and limitations may not
apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Note Regarding Emissions Warranty
The Emissions Control System on your Product may be covered by a separate warranty
meeting requirements established by the U.S. Environmental Protection Agency (EPA)
and/or the California Air Resources Board (CARB). The hour limitations set forth above do
not apply to the Emissions Control System Warranty. Refer to the Engine Emission Control
Warranty Statement supplied with your product or contained in the engine manufacturer's
documentation.
Countries Other than the United States, Mexico, or Canada
Customers who have purchased Toro products exported from the United States, Mexico, or
Canada should contact their Toro Distributor (Dealer) to obtain guarantee policies for your
country, province, or state. If for any reason you are dissatisfied with your Distributor's
service or have difficulty obtaining guarantee information, contact your Authorized Toro
Service Center.
Commercial
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