Troubleshooting
Error messages via the display
Message
Eject Error
Load Error
Load paper from
...
alternating with
Printing
122
Possible cause
The printer cannot eject the paper
or cannot place the paper in the
park position.
The printer cannot feed in the
loaded paper.
The paper has run out during
operation.
1 Printer is switched on but no pa-
per is loaded in the displayed
(active) paper compartment.
2 The paper is not fed past the
light barrier.
Corrective action
Check the following:
Whether the paper path is
blocked by a foreign object.
Whether the paper is damaged.
Whether the upper friction is
down and clicked into place.
Whether the printhead gap is
too small; see section
the print head
gap, (page 45).
Check the following:
Whether the paper path is
blocked by a foreign object.
Whether the paper is damaged.
Whether the tractors are closed
and locked.
Whether the paper is too tight or
loose.
Whether the paper is within the
specified range.
Details see section
Loading
(page 39)
Insert paper in the active sheet
feeder.
Place the paper more to the left.
If the display shows Online or
Offline instead of Print, the
printer has loaded no paper and
there is no print job. It is no error
message in this case, actions are
not required.
User guide
Setting
paper,
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